Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Model: ED5FVGXWS
SKU: 9278961
UPC: 883049160672
Easily organize your groceries in this 25.1 cu. ft. refrigerator that features adjustable SpillGuard shelves, a crisper for keeping fruits and vegetables cool and gallon door bins for storing milk jugs and other large containers. Product specs and dimensions (PDF)
Average Customer Rating:
4.176 out of 5
4.2
 out of 
5
(34 Reviews) 34
Open Ratings Snapshot
Rating Snapshot 34 reviews
5 stars
17
4 stars
11
3 stars
3
2 stars
1
1 star
2
85% of customers would recommend this product to a friend 
(
29 out of 34
)
Customer Questions & Answers:
11 Questions | 16 Answers
Customer Reviews for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Review 1 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Very Happy

Customer Rating
4.0 out of 5
4.0
Posted by: melmama
from Texas
on 05/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Wonderful fridge for the price
What's not so great: Stainless steel scratches very easily, likely a poor quality of steel for the price.
Before buying I did a lot of research online and read tons of reviews - I waited for a holiday in order to purchase something on sale and was originally going to buy this in black. I was so happy to find this at Best Buy b/c of their free delivery and on sale I this for less than $900 delivered (the black one didn't go on sale, which was fine with me). I am very, very pleased with it. It holds everything as I need it to (freezer and fridge) and the front door water/ice dispenser with child lock is designed well and words great. The best part is that since I purchased this online I was able to get a small % deposited into my Upromise account... a nice +.
This product has... Design I love, A convenient ice maker location, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage
About me... Looking for energy savings, Budget Conscious, Love to cook, Practical shopper
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 2 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

good

Customer Rating
4.0 out of 5
4.0
Posted by: jandbnsd
from san diego
on 05/09/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
good inexpensive whirlpool refrigerator every thing you need nothing extra great price
This product has... Design I love, A convenient ice maker location, An easy to change water filter, No hard to reach spots, Lots of door storage
About me... Practical shopper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Shelves broke after 13 months

Customer Rating
1.0 out of 5
1.0
Posted by: Dave28285
from Bethesda, MD
on 04/28/2012
What's great about it: Keeps food cold
What's not so great: Replacement shelves cost $120 each
It keeps my food cold, but two of the three shelves broke after only 13 months. To prevent availability of third party parts, Whirlpool makes minor variations in each model,, so replacement shelves cost $120 each. The replacement shelves have the same cheap plastic liners, so I expect I will have to spend $240 per year for as long as I own the refrigerator.
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 4 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

18 month LIFESPAN

Customer Rating
1.0 out of 5
1.0
Posted by: UnhappyMrsH
from Raleigh, NC
on 04/11/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
1.0 out of 5
1.0
What's not so great: NEED TO REPLACE AFTER 18 MONTHS!!!
Purchased this along with the matching stove, dish washer and range 18 months ago. We have had no problems until now... but a few days ago the fridge and freezer stopped cooling. Major fail because we lost a bunch of groceries but I know these things happen. We called a technician out expecting a few hundred dollars of repairs which we could have tolerated but were told the THE APPLIANCE NEEDS TO BE REPLACED. The compressor was bad and the repairs would cost the same amount as replacing. Absoloutley devastated that Whirlpool will offer no discount on replacment parts or not even a discount toward a replacement fridge. Customer service at BEST BUY and at WHIRLPOOL did not even agree that an 18 month lifespan for the appliance was unacceptable. DO NOT PURCHASE this item!!!!
This product has... a short lifespan
About me... Practical shopper
No, I would not recommend this to a friend.
-2points
0out of 2found this review helpful.
Review 5 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

worth it for the price

Customer Rating
3.0 out of 5
3.0
Posted by: ejick
from Parker, Colorado
on 04/03/2012
What's great about it: Price and quality is good.
What's not so great: no hidden hinges up top-ho hum design
Have had this for over a month now and it works quietly and efficiently. Accessibility to the interior is easy on both sides with good room including some nooks and crannies. No wasted space. For the money, (under $1,000) it works as promised. The ice tray is easily removable with a large container for parties. The crushed ice feature throws some excess around so be wary. There is no small drip pan under the water and ice to catch melting so you need to wipe that down but no biggey if you pay attention. There is no leveler for the doors that I... nor service could find on the top or bottom so I still need to figure that one out. If you are looking in this price range it will likely serve you just fine. Best Buy delivery, service and follow up-excellent.
This product has... A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes
About me... Teenage kids, Casual Cook, Practical shopper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Not thrilled with stainless steel refrigerator

Customer Rating
3.0 out of 5
3.0
Posted by: rascals102
from Yonkers, NY
on 03/01/2012
What's not so great: noisy
ice maker is loud, everything works well, cant find where you have to replace the filter for the water so I will have to go to the store cause no book came with it. stainless steel seems to spot in areas and makes it look old and dingy. OH and no egg bin, I kept my old one from my old fridge. AND I am 5'4" and it is hard to reach top shelves.
This product has... A convenient ice maker location, Lots of door storage
About me... Always get the deal, Love to cook, All about design
No, I would not recommend this to a friend.
-1point
2out of 5found this review helpful.
Review 7 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

great buy!

Customer Rating
5.0 out of 5
5.0
Posted by: jeff85
on 02/27/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Highly recomend it. Very good buy. Happy with the value and the looks. Looks great.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

A great product for the price

Customer Rating
5.0 out of 5
5.0
Posted by: FLBCHBND
from Seffner, Fl
on 02/02/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Look and storage space
What's not so great: Water not always cold out of the dispenser
I had to replace my old refrigerator and didn't want to spend a fortune for a good quality refrigerator. This one was on sale and met my needs for upgrading to a stainless steel unit. It has plenty of of storage space in both the refrigerator and freezer sections. Operates very quietly. The only drawback is that the water from the water dispenser is not always very cold. Ice dispenser works well and it generates a lot of ice very quickly from the ice maker. Over all a great unit for the price.
This product has... A quiet design, Lots of door storage
About me... Budget Conscious, Love to cook, Practical shopper
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 9 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Good buy

Customer Rating
5.0 out of 5
5.0
Posted by: Tracie2685
from Houston tx
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
I have owned this item for three weeks and pleased. Spacious, quiet, pretty, good price. Would recommend to anyone.
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 10 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Nice look and feel, good value

Customer Rating
5.0 out of 5
5.0
Posted by: Matt929
from Atlanta, GA
on 09/21/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Looks great, feels sturdy, plenty of storage
What's not so great: Water dispenser is slightly louder than expected
I've only had this fridge for two weeks, but I have no complaints - it keeps things cold, the humidity control bucket works well, and it has more than enough space for our family of 3. The water dispenser is a little on the noisy side.
It also feels sturdy, but it might be worth noting that the sides (like most fridges) are black, not stainless steel or silver colored. That didn't matter to me, but you might not be able to tell that looking at it from the front.
This product has... Design I love, An easy to change water filter, A freezer designed to fit full-size pizza boxes, Lots of door storage
About me... Looking for energy savings, Budget Conscious, Practical shopper, All about design
I would recommend this to a friend!
+24points
24out of 24found this review helpful.
Review 11 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

A touch of Class

Customer Rating
5.0 out of 5
5.0
Posted by: hammer2x
from Queens, NY
on 08/18/2011
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Since my last Whirlpool Fridge lasted almost 25 years is was natural to buy another made by them.
This stainless beauty with ice & filtered in the door is georgeous.
This product has... A convenient ice maker location, An easy to change water filter, Multiple temperature zones
About me... Appliance snob, Love to cook
I would recommend this to a friend!
+5points
8out of 11found this review helpful.
Review 12 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Water dispenser leaks

Customer Rating
3.0 out of 5
3.0
Posted by: Bernadine
from Delafield, WI
on 08/11/2011
Value for Price
4.0 out of 5
4.0
Quality
2.0 out of 5
2.0
Features
4.0 out of 5
4.0
Performance
2.0 out of 5
2.0
What's great about it: look/ design
What's not so great: Water dispenser
I am impressed with the look of the refrigerator and some of it's features and that is why I purchased it. However, Best Buy has a 30 day return policy and this refrigerator leaks water from the dispenser. We had 2 repair men out at our home and they thought we should just replace it with another. Okay, so we did, and this one (same model) # 2 also leaks water through out the day from the water dispenser! Not so happy with that. My old 12 year old model had no leaking water issues. I am having to keep a washcloth underneath the dispenser so that my wood floor is not damaged! Our water line is fine, and we did all of the recommended getting the air out of the line, etc. Now we are looking at taking apart the back to replace valves?
This product has... Design I love, A convenient ice maker location, A quiet design, Lots of door storage
About me... Budget Conscious, Practical shopper
No, I would not recommend this to a friend.
+15points
15out of 15found this review helpful.
Review 13 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great buy

Customer Rating
4.0 out of 5
4.0
Posted by: DC1151
from Corpus Christi, TX
on 08/10/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
Great fridge if your not looking to break the bank. It does everything you need it to do. I like the light that lets you know the status of the water filter and tells you when it is time to order/purchase one and when it is time to replace it. Only negative comment I had, was that there seemed to be very little shelves.
This product has... A convenient ice maker location, An easy to change water filter, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Budget Conscious, Always get the deal
I would recommend this to a friend!
+4points
7out of 10found this review helpful.
Review 14 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

A great refrigerator for the price

Customer Rating
5.0 out of 5
5.0
Posted by: Trader7793
from Westland, MI
on 08/04/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
A good purchase, I am happy with the product. I would recommend it to a friend. It is quiet and efficient. The ice maker works great. Lots of space. The refrigerator was sold at a very good price and was affordable for most people. It was worth it to get the delivery and installation and have my old refrigerator removed.
This product has... A convenient ice maker location, An easy to change water filter, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... All about design
I would recommend this to a friend!
+4points
6out of 8found this review helpful.
Review 15 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great fridge after 10 months.

Customer Rating
5.0 out of 5
5.0
Posted by: Beast96GT
from Lewisville, TX
on 07/04/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
3.0 out of 5
3.0
Performance
5.0 out of 5
5.0
What's great about it: Excellent, efficient operation! Quality stainless.
What's not so great: Almost nothing--read the review.
I bought this fridge not knowing much other than I wanted a good ice maker / water dispenser and stainless finish. So far I have been very impressed with this unit. Out of the crate, it did not need door adjustments or anything, I just had to place the adjustable shelves and door containers where I wanted them--it was actually kind of fun.
The only complaint (how minor is this!) is that every once in a while it starts to make a small vibration noise when the compressor comes on, but this could be my floor as it stops when I move it slightly--don't let that be a deal-breaker!
This is a great fridge after a solid 10 months of constant use of all it's components. With the combination of price and performance, this Whirlpool is a winner.
This product has... Design I love, A convenient ice maker location, No hard to reach spots, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Budget Concious, Always get the deal, Casual Cook, Practical shopper
I would recommend this to a friend!
+13points
14out of 15found this review helpful.
Review 16 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

good product

Customer Rating
4.0 out of 5
4.0
Posted by: tomc30
from PA
on 05/30/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: appearance, noise level, function.
What's not so great: filter costs $40. from best buy
Does what it's supposed to do.
Looks and performs well.
Had it almost a year and no problems yet.
I would recommend this to a friend!
+4points
6out of 8found this review helpful.
Review 17 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Thrilled

Customer Rating
5.0 out of 5
5.0
Posted by: MrsWB
from Sanford, FL
on 03/02/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: value for money
What's not so great: nothing!
I am really thrilled with this fridge. It is great looking, provides clean fresh ice and water, ice maker is always full. Its quiet and gets things frozen fast.
Sticky fingers dont appear on the handles, a little behind the handles, but surprisingly not too annoying and very easy to clean.
The inside is spacious and gives you plenty of options for shelf height and door basket height. Its very bright inside and has a sensor to let you know when to change the water filter.
I would recommend this to a friend!
+3points
9out of 15found this review helpful.
Review 18 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Compressor died after 7 months

Customer Rating
2.0 out of 5
2.0
Posted by: milwaukee13
from Milwaukee, wi
on 12/20/2010
Value for Price
3.0 out of 5
3.0
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
2.0 out of 5
2.0
What's great about it: Looks great
What's not so great: Whirlpool customer servive, failed after 7 months
Have owned the refridgerator for 7 months. Looks great and worked great for 7 months. The compressor failed. Lost everything in the freezer. Customer service through Whirlpool is horrible. Replacement parts are not available quickly, so we'll be without a frige for 10 days minimum.
No, I would not recommend this to a friend.
+21points
22out of 23found this review helpful.
Review 19 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

No problems!

Customer Rating
5.0 out of 5
5.0
Posted by: MyNewKitchen
from Columbus, OH
on 12/20/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
The first day or 2 it leaked water randomly, but when we used the lockout function, it quit.
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
Review 20 for Whirlpool 25.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great stainless steel refrigerator

Customer Rating
5.0 out of 5
5.0
Posted by: TSTSTS
from Pittsburgh, Pa
on 11/12/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: price, effective, looks good
What's not so great: smudges easily, very few features
This refrigerator works well. It was reasonably priced compared to many of the other stainless steel models. I doesn't have any fancy features but it is sturdy and keeps the food at the appropriate temperature. It is also nice looking although the stainless steel needs cleaned often due to streaks. It is quiet except it makes a little noise when the ice machine is refilling. We are very pleased with it!
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
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