Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Viper 5301 Responder LE 2-Way Remote Start System

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Viper 5301 Responder LE 2-Way Remote Start System

Model: 5301V
SKU: 9347815
UPC: 093207088346
This remote starter lets you warm up your car in cold weather and cool it in hot weather for added comfort and convenience.
Average Customer Rating:
4.271 out of 5
4.3
 out of 
5
(85 Reviews) 85
Open Ratings Snapshot
Rating Snapshot 85 reviews
5 stars
56
4 stars
15
3 stars
2
2 stars
5
1 star
7
82% of reviewers would recommend this product to a friend 
(
70 out of 85
)
Customer Reviews for Viper 5301 Responder LE 2-Way Remote Start System
Review 1 for Viper 5301 Responder LE 2-Way Remote Start System

Does what it is suppose to do

Customer Rating
4.0 out of 5
4.0
Posted by: Tiva
from Sioux City, IA
on 03/23/2013
What's great about it: It does what it is suppose to do
What's not so great: The buttons are sensitive, but I knew that be for I bought it cause I had read other people's reviews.
The only reason I didn't give it 5 stars is because the buttons are sensitive and the lock and unlock button are super close to each other. Other than that it does what it is suppose to... Wish it was cheaper but don't we wish everything was cheaper.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Viper 5301 Responder LE 2-Way Remote Start System

I should steped up to a better model

Customer Rating
2.0 out of 5
2.0
Posted by: Guga1979
from Hudson, Ma
on 02/22/2013
  • Verified Purchaser
What's great about it: Wide range
What's not so great: "Pocket dialing remote"....so agravating .....
Great install, great technicians, good product, but in the end, poor interface.... They should recall this remote.... I does "pocket dialing" and sometimes the battery port comes out on my pocket.....I wish I could get an even exchange.....
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 3 for Viper 5301 Responder LE 2-Way Remote Start System

Very functional automatic car starter

Customer Rating
5.0 out of 5
5.0
Posted by: Clarkw
from Eau Claire, WI
on 02/18/2013
What's great about it: Works every time
The product was very good, as I expected.
The installation and overall customer service was exemplary.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for Viper 5301 Responder LE 2-Way Remote Start System

Great car starter! Fantastic range and function!

Customer Rating
5.0 out of 5
5.0
Posted by: DaveInMpls
from Minneapolis, MN
on 02/11/2013
What's great about it: 2-way transmitter. Long range, even from inside stores.
What's not so great: Buttons easy to bump in pocket.
Make sure to have the key fob set up to lock itself so you don't accidentally unlock or start the car from in your pocket. 2-way transmitter is great if you can't see vehicle when starting. Comes with a second one-way transmitter. Really good range: can start the car from deep inside a department store (at least 1500 feet through steel construction). I gasped at the price, but now really glad I went through with it.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Viper 5301 Responder LE 2-Way Remote Start System

nice starter

Customer Rating
5.0 out of 5
5.0
Posted by: rkarsky
from bismarck nd
on 02/09/2013
impressed with the range. starts pretty much every time i try good buy
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Viper 5301 Responder LE 2-Way Remote Start System

Awesome!

Customer Rating
5.0 out of 5
5.0
Posted by: MsBuckeye
from West Jefferson, OH
on 02/08/2013
What's great about it: Upgraded from what I did have. Very easy to use!
What's not so great: Nothing!
Love this product. Love that I can be anywhere and start my vehicle. Used to have to be in view of the car to make it start.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Viper 5301 Responder LE 2-Way Remote Start System

Fantastic, will look forward to summer use as well

Customer Rating
5.0 out of 5
5.0
Posted by: Glo10
from Robbins, TX
on 01/26/2013
What's great about it: Warmth when getting in car
What's not so great: 4-5 Hr Installation
Absolute luxury!!! Cold mornings it is fantastic to jump into a warm vehicle instead of needing gloves to hold the steering wheel. You will love the product!!!!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for Viper 5301 Responder LE 2-Way Remote Start System

Works great

Customer Rating
5.0 out of 5
5.0
Posted by: AdriTart
from New Jersey
on 01/26/2013
So far works great. I would recommend the product. I haven't had any issues. The only thing was that I had to pay extra for installation because of special parts needed.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Viper 5301 Responder LE 2-Way Remote Start System

does it's job

Customer Rating
4.0 out of 5
4.0
Posted by: esrom
from ma
on 01/20/2013
What's not so great: many funtions to remember
Very poor printed instruction included. Had to return to best buy twice for helpfull instruction. Need to be careful, even with the control programed to require unlocking, not to start car accidently. Doesn't run long enough to warm up with temperature in the teens. Another trip needed to BB.
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 10 for Viper 5301 Responder LE 2-Way Remote Start System

so so quality for the viper car remote start

Customer Rating
2.0 out of 5
2.0
Posted by: stangmom1
from sioux city, ia
on 01/19/2013
  • Verified Purchaser
What's great about it: just trying to figure that out
What's not so great: ease of use.
well, I think the quality for the cost is not there. we had to go back out to our local store 3 times cuz it would not work at all, or it worked hit and miss. then they tell me it is because of the remote not having strong signal.. well, it is one week old, and I paid several extra dollars to have this installed because the price i saw on the box was no where near the end price.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 11 for Viper 5301 Responder LE 2-Way Remote Start System

Viper Remote Vehicle Starter

Customer Rating
5.0 out of 5
5.0
Posted by: Doogiefresh
from Roseville, MN
on 01/19/2013
  • Verified Purchaser
What's great about it: Works every time. Remote has a very long range.
What's not so great: Nothing so far.
It has worked great so far. It's great to walk out to a warm truck when going to school at 6 in the morning. The same goes for leaving a restaurant, movie or bar in the evening. Love this thing!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for Viper 5301 Responder LE 2-Way Remote Start System

This Viper Auto Start is Great!

Customer Rating
5.0 out of 5
5.0
Posted by: AnthonyC546
from Chicago, IL
on 12/08/2012
What's great about it: Range, 2-way remote let's you know if the car started, extra features like being able to turn on the defroster
What's not so great: Nothing so far!
I had this auto starter installed with these 2-way remotes about 2 months ago and we've had more than several days under 30 degrees already, so it's come in very handy. I have to park outside where my car gets pounded by the Chicago weather, covered in snow and ice etc. This is my first auto start and so far, I can easily hit the car even when it's in the back of the lot, from inside my 2nd floor condo, not necessarily even through a window. At work, same story except the lot is much deeper/longer, and I'm on the 3rd floor. I've been able to start the car every time from my space up there. I love this thing, and would definitely get one if you live in a place that gets a fair amount of snow and tends to drop temps below 20 on a regular basis -
picture it...walking out to your car at 6am, it's dark, freezing, mountains of snow all around, and you gotta get to work...your car is already heated, snow/ice melted off, engine is ready to go, and you just slip right in without scraping, or shivering until it warms up, what a better way to start the day!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for Viper 5301 Responder LE 2-Way Remote Start System

EXCELLENT REMOTE START SYSTEM

Customer Rating
5.0 out of 5
5.0
Posted by: Feubcaky
from South Jersey
on 03/09/2012
What's great about it: Everything
What's not so great: ..................................................?
I waited a few months to write this review to base it on performance. I've now had this Remote Start for almost 4 months in my 04 Grand Cherokee. This is possibly one of the best things I ever purchased. First, if you own a Jeep, you know that their factory keyless entry remotes only have range of about 10 feet on a good day. I can honestly say that this remote functions 100% from literally almost everywhere that I attempted it from, just to name a few places, I was in a Hospital, my Jeep was across the street inside the parking garage on the 6th level indoors, worked 1st attempt. In any store while in line paying for stuff while my car is parked in the lot works every time 1st attempt. Was in a center city building on the 28th floor and watched my lights flash on the ground level parking lot from the window. Have yet to have a single issue. Lights Flash, Horn Beeps, Dash security light, everything still works as it did with the old factory setup, and this Viper also comes with its OWN blinking bright blue security light adding additional deterrent. The remote is the best part of the product, you hit the lock button, and the green light blinks and beeps letting you know the car is actually locked, same thing happens with the starter, unlock etc. You never need to "see" your vehicle to know its started, the remote tells you. You never need to hear the horn beep to know your doors are actually locked, just look for the green light to blink, if you are out of range or hit the button too quick it will blink red to let you know your function didnt work, I can go on and on about this model remote start, you wont regret buying it. I had mine installed in South Philadelphia on Delaware Ave by Vince, he did a fantastic job and was completed in less than 3 hours, couldn't ask for more. The box says 2000 feet of range and let me tell you, I've tested it and haven't had a problem yet, through walls of stores, distances etc, never mattered. 100% Excellence.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 14 for Viper 5301 Responder LE 2-Way Remote Start System

Absolutely sucked

Customer Rating
1.0 out of 5
1.0
Posted by: Disappointed1989
on 03/06/2012
I have had this system installed on my 2000 trans am for about a year now and for a month it was great after that it has just sucked. The alarm goes off every time a plane flys by or a truck drives by. The car starter only works half the time. The remotes are touchy and break easily. Cobra sent me the wrong batteries for the remotes twice overall this system is terrible and if I wasn't out 500 dollars in all for this system I would just have it removed
No, I would not recommend this to a friend.
-6points
0out of 6found this review helpful.
Review 15 for Viper 5301 Responder LE 2-Way Remote Start System

Bad design

Customer Rating
1.0 out of 5
1.0
Posted by: vorkbri
from Holland Michigan
on 02/29/2012
What's great about it: Range is great
What's not so great: Buttons are too sensitive. Car starts when the button is bumped
This car starter is a horrible design. The buttons are so sensitive the the car starts or the door locks just from having the remote in your pocket. Paid 100.00 more for the two way communication which is one beep when it starts. Not worth it. Paid the same as what the OEM remote car start was without the same level of quality. better off buying the cheaper system without the 2 way communication for 100.00 less (V350). My daughter has that system and it works great. Have had it in twice because of a bad installation as well
No, I would not recommend this to a friend.
 
Other Best Buy Products I Recommend
 
-1point
0out of 1found this review helpful.
Review 16 for Viper 5301 Responder LE 2-Way Remote Start System

awesome

Customer Rating
5.0 out of 5
5.0
Posted by: tbirdskis
from chugiak alaska
on 02/04/2012
What's great about it: easy to use
For 3 weeks straight it has been -20, I love my auto start and warm car.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 17 for Viper 5301 Responder LE 2-Way Remote Start System

Like alot.

Customer Rating
4.0 out of 5
4.0
Posted by: jp316
from Illinois
on 02/01/2012
What's great about it: Distance it can be used
What's not so great: Cant unlock it when the remote is used to start car.
I love the item. The only downfall is that when the car is locked and start the car with the remote, you can't unlock the car fro the remote. You have to use your key in the key hole. And than unlock the car from the inside for the passenger to get in.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for Viper 5301 Responder LE 2-Way Remote Start System

great remote starter

Customer Rating
5.0 out of 5
5.0
Posted by: WacMan
from oklahoma city, oklahoma
on 01/26/2012
What's great about it: works great at long range
What's not so great: nothing
had this installed 4 days ago at the bestbuy I-240 & Penn store. had been wanting one for along time and did research and reading reviews. everything works great on it. installer had a little trouble with by pass because my 2003 silverado was a model change year and two of the by passes didn't want to work right, but Chad the installer kept at it and the 3rd one work out. this man knows his stuff and i highly recommend him. i work inside a large building fully closed and this remote starter worked from inside and out to a large parking lot. i've been telling all the people where i work about it and where to get it. one thing, go on line at viper, down load and print out the manual you will learn a lot of what this unit will do. also you have to go thru a set up on the key pad and it will auto lock so you don,t have trouble accidentally bumping buttons on the pad. then just push f and the door unlock button to unlock pad. get this remote starter and you'll be glad you did.
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 19 for Viper 5301 Responder LE 2-Way Remote Start System

REMOTE START

Customer Rating
5.0 out of 5
5.0
Posted by: MadMACJEM
from 95th and Quivera Overland Park, KS
on 01/25/2012
What's great about it: Functionality, Range
What's not so great: I'll let you know when I find one
I bought a remote start/alarm for my wife's vehicle a.k.a. the family vehicle. The reason I bought it was to cool/heat the vehicle in the seasonal extremes for our two small children (2 yr. old and newborn). The original Remote Start, Viper 5301, didn't match up with the "factory" alarm. The install guys told me about this when I came to pick it up. They informed me that I could get the next level up, Viper 5701, which included the alarm to fix this. I was concerned with having to pay for another install until they told me it would be free, no material fees no anything, and I would just have to pay the difference in models ($97 after tax). As for functionality, I haven’t tried to test the max range but for starting the vehicle while waiting in a checkout line, or college campus, it works.
The "factory" alarm (aftermarket) was installed by the dealership before the first owner had ever signed the title. As I am the second owner and knew the first owner, this was something new to me. I now know that this is common practice. Most "factory" alarms aren't even installed on the assembly line (just the connections). Few manufacturers even install them and when they do it's after it reaches the end of the assembly line in a different bay, by request. The "factory" alarms, from my understanding, are made by aftermarket companies to fit the connections that were put in during the assembly. These alarms have the manufacturers name on it with aftermarket guts. This is what I learned after talking to multiple dealerships, install places and getting my father a OEM interface Remote Start for a Ford.
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 20 for Viper 5301 Responder LE 2-Way Remote Start System

Cheap Quality for the Price!

Customer Rating
2.0 out of 5
2.0
Posted by: Icafanatic
from St. Paul, MN
on 01/18/2012
Value for Price
1.0 out of 5
1.0
Ease of Use
3.0 out of 5
3.0
Quality
1.0 out of 5
1.0
Features
2.0 out of 5
2.0
What's great about it: Range and 2-way feature
What's not so great: Quality
I have had this remote starter for 17 days before the 2-way remote broke where the key chain connects to it. The keys were dropped 2' onto carpet and a 1" section snapped off of the remote rendering the 2-way remote useless. When I talked to the mobile install supervisor and the store manager neither cared; saying it is physical damage and even if it was a defect in the material there was nothing they would do except sell me a new one. Being a representative for Viper I would have thought they would have helped/cared more.
This will be the last purchase I make from Best Buy.
No, I would not recommend this to a friend.
-4points
1out of 6found this review helpful.
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