Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for HP Fax/ Phone/ Copier

HP Fax/ Phone/ Copier

Model: 2140
SKU: 9364074
UPC: 884420479079
This business fax allows you to save frequently sent faxes to memory and resend them without rescanning the pages. The 100 speed dials allow you to dial numbers at the touch of a button.
Average Customer Rating:
2.333 out of 5
2.3
 out of 
5
(9 Reviews) 9
Open Ratings Snapshot
Rating Snapshot 9 reviews
5 stars
0
4 stars
3
3 stars
1
2 stars
1
1 star
4
33% of customers would recommend this product to a friend 
(
3 out of 9
)
Customer Questions & Answers:
9 Questions | 9 Answers
Customer Reviews for HP Fax/ Phone/ Copier
Review 1 for HP Fax/ Phone/ Copier

Not a 'plug and function machine' as I thought

Customer Rating
1.0 out of 5
1.0
Posted by: scdad07
from SSF
on 09/03/2011
Value for Price
1.0 out of 5
1.0
Speed
1.0 out of 5
1.0
Print quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Why would a product destined for US would have a French labeled function button! I have yet to make it sent a fax. It dialed and reported failure due to no response though I was able to use another fax machine to send.
Looks like I need to contact tech support soon.
No, I would not recommend this to a friend.
-1point
1out of 3found this review helpful.
Review 2 for HP Fax/ Phone/ Copier

VERY DISAPOINTED

Customer Rating
1.0 out of 5
1.0
Posted by: toolman28
from CAYCE SC
on 06/23/2011
What's not so great: THEY QUIT WORKING
I HAD 3 2140 FAX MACHINES ALL 3 QUIT WORKING IN LESS THAN A MONTH OF EACH OTHER. THEY WERE ON SEPERATE PHONE LINES. I HAVE HAD PROBLEMS WITH ALL OF HP PRODUCTS. SWITCHED TO TOSHIBA LAP TOPS BROTHER FAX PRINTERS .WHEN I CALLED HP TECH. SERVICE ON LAP TOP THEY DID NOT KNOW HOW TO FIX IT,SAID THEY SAW THE PROBLEM BUT DID NOTHING FOR ME.TOOK TOBEST BUY AND THEGEEK SQUAD FOUND IT AND FIXED UNDER WARRANTY.
No, I would not recommend this to a friend.
+2points
4out of 6found this review helpful.
Review 3 for HP Fax/ Phone/ Copier

BOO :(

Customer Rating
1.0 out of 5
1.0
Posted by: lazyjz
from chicago il
on 05/07/2011
Value for Price
1.0 out of 5
1.0
Speed
1.0 out of 5
1.0
Print quality
3.0 out of 5
3.0
Features
1.0 out of 5
1.0
What's great about it: 0
What's not so great: everything
i have this unit and it s%^&# . i hate it!!!!!!! only get about a 100 pages from it before replacing the cartrige. and the cartrige cant be refilled. and the cartrige is pricy $$$$$$$
No, I would not recommend this to a friend.
+3points
6out of 9found this review helpful.
Review 4 for HP Fax/ Phone/ Copier

dual ring feature

Customer Rating
3.0 out of 5
3.0
Posted by: tennesseegrandmom
from antioch, tn
on 03/03/2011
Value for Price
3.0 out of 5
3.0
Speed
3.0 out of 5
3.0
Print quality
3.0 out of 5
3.0
Features
1.0 out of 5
1.0
What's not so great: duall ring feautre
dual ring feature would not receive a fax. tried everyting in manual. Swapped for a different fax/printer which allowed me to set it for 2-ring for fax and no problem.
The return was painless . I will continue to shop with you. Your customer service counter is awesome.
No, I would not recommend this to a friend.
+3points
4out of 5found this review helpful.
Review 5 for HP Fax/ Phone/ Copier

Excellent Fax machine for personal use.

Customer Rating
4.0 out of 5
4.0
Posted by: mamanix
from Aiea, Hawaii
on 02/23/2011
What's great about it: Easy set up
Fax machine was easy for set up and instructions was written in a simple form for even a person with no experience working with fax machine can easily understand.
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 6 for HP Fax/ Phone/ Copier

good simple fax machine

Customer Rating
4.0 out of 5
4.0
Posted by: YanaMV
from Massachusetts
on 09/13/2010
Value for Price
5.0 out of 5
5.0
Speed
3.0 out of 5
3.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
What's great about it: It's an easy to setup and use basic fax machine at a good price
Very nice simple basic fax machine.
Good points are:
1. Nice and simple. Easy to use.
2. Physical footprint is smaller than my Canon IP4500 ink jet printer and is light weight enough to place on top of it.
3. it can be used with an answering machine using an RJ11 phone line splitter. Just make sure to set up receive to pick up after more rings than you have your answering machine set up for.
4. Can change default fax resolution to superfine for high quality sent faxes.
5. Multiple faxes can be scanned into memory. They can be sent immediately or at a scheduled time.
6. Supplied phone cord is about 6 feet.
7. Simple elegant utilitarian design.
8. It isn't slow at faxing or printing.
Bad points are:
1. Printing process is louder than my ink jet printer. It doesn't bother me, but may bother potential buyers.
2. The default sent fax quality is set to standard so unless you go into the menus and change it your sent faxes will be poor quality. Since most fax machines negotiate to the lowest common denominator on supported resolutions, it would have been better to have the fax quality default be superfine.
3. In order to work with an answering machine you must use an RJ11 phone line splitter (not supplied). You cannot plug a phone line into the fax machine and connect an answering machine into the fax machine itself. You must also use the "number of rings before picking up method" to control whether your answering machine or fax machine picks up the call.
I would recommend this to a friend!
+12points
12out of 12found this review helpful.
Review 7 for HP Fax/ Phone/ Copier

Great fax for the price

Customer Rating
4.0 out of 5
4.0
Posted by: Momto3boys
from IL
on 08/06/2010
Value for Price
4.0 out of 5
4.0
Speed
5.0 out of 5
5.0
Print quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
What's great about it: Ease of use, speed of faxes, memory of faxes
What's not so great: The ink replacement cartridge is a bit expensive
I thought this fax had easy set up and good instructions. I wanted just a simple fax machine with nothing else on it. That is what this is along with being able to make copies. It is simple and easy to use. It is much faster than my old fax and has made life simpler. If all you want is a straight fax machine, for the money, this is a great deal. I got mine on sale for under $60.
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 8 for HP Fax/ Phone/ Copier

If you still use an answering machine...

Customer Rating
1.0 out of 5
1.0
Posted by: Saltek
from W. Hartford, CT
on 09/18/2009
Value for Price
2.0 out of 5
2.0
Speed
1.0 out of 5
1.0
Print quality
2.0 out of 5
2.0
Features
2.0 out of 5
2.0
What's great about it: Really, nothing
What's not so great: VERY loud, slow, annoying and comes with a limited ink cartridge
...forget about setting this up. I consider myself an advanced user, and for the first time in YEARS I had to call tech support, only to find out after about 1 hour that they didn't have an answer for why it didn't work with an AM. The manual is VERY vague and does not specifically mention connecting an AM, but it ALLUDES to it. THEN, you go to the HP site for support and even when it mentions an answering device, it's still vague and doesn't specifically tell you how to connect THIS model to one.
I wasted a few hours of my life for nothing.
Nothing whatsoever to recommend it. No feature that makes it stand out in a positive way.
No, I would not recommend this to a friend.
+1point
4out of 7found this review helpful.
Review 9 for HP Fax/ Phone/ Copier

worst fax machine I ever had

Customer Rating
2.0 out of 5
2.0
Posted by: glenn1
from citrus heights, ca
on 08/23/2009
Value for Price
2.0 out of 5
2.0
Speed
2.0 out of 5
2.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
What's great about it: easy to set up
What's not so great: phone is terrible, prints very slow, seems like forever after the fax is received for it to print it out
I bought this because it had the phone with it, since I already have a good printer,copier and scanner combo. I think I should have bought a new printer with everything instead. Of all the HP products I have bought over the years I like this one the very least. It seems like it takes forever to print out any faxes that you receive, the phone sounds like you are in a tunnel
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.