Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Logitech Harmony 700 - 8 Device Universal Remote

Logitech Harmony 700 - 8 Device Universal Remote

Model: 915-000120
SKU: 9365402
UPC: 097855071781
This universal remote features a color LCD screen and lets you control up to 8 A/V devices.
Average Customer Rating:
4.311 out of 5
4.3
 out of 
5
(190 Reviews) 190
Open Ratings Snapshot
Rating Snapshot 190 reviews
5 stars
115
4 stars
51
3 stars
5
2 stars
6
1 star
13
89% of customers would recommend this product to a friend 
(
170 out of 190
)
Customer Reviews for Logitech Harmony 700 - 8 Device Universal Remote
Review 1 for Logitech Harmony 700 - 8 Device Universal Remote

Good product

Customer Rating
4.0 out of 5
4.0
Posted by: Bssnguy
from Austin
on 05/10/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
4.0 out of 5
4.0
What's great about it: Tactile buttons
What's not so great: Price could be a little lower. Watch for sales.
I replaced my 800 with this unit. I really like the buttons that have a tactile feel in the dark. Great product.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Logitech Harmony 700 - 8 Device Universal Remote

Great purchase. easy to use and operate.

Customer Rating
5.0 out of 5
5.0
Posted by: rickat01
from Palmetto, FL
on 05/03/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: one control for entire entertainment system
What's not so great: nothing
Great universal. Easy to use and does the complete job. No problems.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Logitech Harmony 700 - 8 Device Universal Remote

A true universal remote

Customer Rating
4.0 out of 5
4.0
Posted by: tunedin
from Tulsa, OK
on 05/02/2012
Value for Price
3.0 out of 5
3.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
What's great about it: Rechargable batteries, motion activated back light
What's not so great: price
I bought this remote after having a lengthy discussion with the best buy sales associate. I have been pleased with the perfomance of this product so far. I used to have four remotes now I only use this one. All of my electronics functions are able to be adjusted using this remote. I really like the fact that the back light comes on as soon as I pick it up. I no longer have to juggle several remotes just to relax and watch tv or listen to music.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 4 for Logitech Harmony 700 - 8 Device Universal Remote

My easy button to use my multimedia system

Customer Rating
4.0 out of 5
4.0
Posted by: AirplaneBuilderPaul
from Auburn, Washington
on 04/25/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
What's great about it: Cool online setup system!
What's not so great: Collecting the needed info about my components
As I added components to my LCD TV there were more and more remotes I needed. I only needed a couple of buttons on one but I had no other way to change the aspect or source. Adding a surround sound system was the last straw. I could never remember which channel I had connected the DVD player, etc! And my wife couldn't figure out how to play a DVD or even watch a TV program. The complications were driving me nuts! When I heard that there was a universal remote that could make it easy again I figured I had nothing to lose. I was skeptical but the BEST BUY salesman was patient with me and explained that it could do what it was advertised to do.
I left it in the bag for a week or so out of fear, but I finally got it out of the wrapping and hooked it up to my PC and logged into the Logitech website. It was very clear and took me through the process step by step. I had my fingers crossed when I first pushed the "Watch TV" button but all three components turned on, switched to the right settings and I was watching TV! I pushed the "Watch DVD" and the player turned on, the cable box switched off, the TV source changed, the sound amp source changed and I was watching a DVD! It was Magic! I love this thing!
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 5 for Logitech Harmony 700 - 8 Device Universal Remote

Good remote, bad batteries.

Customer Rating
3.0 out of 5
3.0
Posted by: SupermanJack
from Daytona Beach, FL
on 04/18/2012
Value for Price
3.0 out of 5
3.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
3.0 out of 5
3.0
What's great about it: It controls everything I use it for.
What's not so great: The battery life is horrible. I'm constantly having to recharge.
The remote does everything it is supposed to do. I love it. However, I have to by new batteries now because the ones that came with the remote won't charge.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Logitech Harmony 700 - 8 Device Universal Remote

This unit was easy to set up and works well.

Customer Rating
4.0 out of 5
4.0
Posted by: 863Cameraman
from Florida
on 04/12/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
What's great about it: My wife can understand it
What's not so great: It does not always power all items off
Great unit for the sale price. It sometimes has a problem powering down all units. It does find this problem though and will ask for help with troubleshooting to power them down.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 7 for Logitech Harmony 700 - 8 Device Universal Remote

Replaced the more expensive Harmony All in One

Customer Rating
5.0 out of 5
5.0
Posted by: DaveTheDuffer
from San Diego, CA
on 04/05/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: Easy setup, durable.
What's not so great: Nothing
I had just had my second Harmony all in one touch screen due to dog / hardwood floor damage. My wife insisted on two requirements:
1. same ease of use
2. better durability!
This gem fits the bill on both counts. Instead of the pretty touch screen, there is a basic LCD and buttons to the side. I am fine with that. In fact, the buttons are smoother and more responsive than on the Harmony One!
Setup was a breeze because Logitech's software imported my setting from the Harmony One and we were up and running in 5 minutes.
This has been chewed on by the dog and has been dropped on the hardwood a couple of times with no negative effect. 5 STARS!
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 8 for Logitech Harmony 700 - 8 Device Universal Remote

Easy to setup, easy to use, works great

Customer Rating
5.0 out of 5
5.0
Posted by: BayAreaRy
from Belmont, CA
on 04/05/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
What's great about it: East to set up, easy to use, works with older equipment
I bought this item to replace a very old Logitech remote that I gave away. I have an old Denon receiver and was worried it might not work with the new remote, but it does so perfectly. Have it setup for controlling my Sony XBR 55inch tv, cable box, Denon receiver and Sony CD player. Works like a charm. The only part I don't like is having to log into the Logitech website to do all the updates, but that's just me being lazy.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Logitech Harmony 700 - 8 Device Universal Remote

Great Remote, but have Geek Squad set up

Customer Rating
5.0 out of 5
5.0
Posted by: jtrep
from OKC, OK
on 04/02/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
2.0 out of 5
2.0
Durability
5.0 out of 5
5.0
What's great about it: Runs everything!
I love my new remote, but the set up is very detailed and I would recommend paying the Geek Squad to set it up. They did mine and it works great! Runs everything including xbox, wii, and even Apple TV.
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 10 for Logitech Harmony 700 - 8 Device Universal Remote

Convinced a Skeptic

Customer Rating
5.0 out of 5
5.0
Posted by: nomnnice
from Saint Louis Park, MN
on 03/24/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: Great value, easy setup, consistent performance
What's not so great: No indication of remaining rechargeable battery life
I had heard of the Harmony remote controls for years but shied away from purchasing one because I thought there was no way it would be worth the money. As time passed and more components were added to our home theater setup, I grew increasingly frustrated with the "universal" remote offered by our cable provider that really wasn't universal at all and had little to no flexibility.
Now that we finally purchased a Harmony remote, I'm kicking myself not getting one many years ago. The online setup through the computer is a breeze and offers a lot of additional flexibility that I haven't even begun to fully explore. The remote truly controls our HDTV, "Smart" Blu-Ray Player, HD cable box, and sound bar with subwoofer and I don't have to worry about what order to press buttons - it really does all the work for us.
I'm especially grateful for the information provided by Best Buy when purchasing the remote. If you're at all still skeptical about the capabilities of this remote, make sure to talk to a Best Buy representative about what components you have and how you use them. They'll help you find the right remote for your situation without spending more money than you need. Logitech has many impressive models, but don't convince yourself you need more than you actually do.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 11 for Logitech Harmony 700 - 8 Device Universal Remote

Best Remote Ever

Customer Rating
5.0 out of 5
5.0
Posted by: druston
from indianapolis
on 03/23/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
What's great about it: So easy to use. Great Tech support.
What's not so great: A little complicated to set up. Had to return my initial device for a new one. The slot for the recharge cord was broken
I managed to add all my devices to the remote myself but needed to call the "help line" to get the one button features to work. Phone call took about 20 minutes, the tech was savvy. Worked first time. One button for watching TV, turns on all devices needed; One button for movies ,..etc One button for music....Fantastic! Best Remote Control I have ever owned.
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
Samsung Blu-ray Player
4.0 out of 5(78)
 
 
 
 
 
0points
0out of 0found this review helpful.
Review 12 for Logitech Harmony 700 - 8 Device Universal Remote

Better value than the touch screen model

Customer Rating
4.0 out of 5
4.0
Posted by: AJR1
from Boulder, CO
on 03/15/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
2.0 out of 5
2.0
Durability
5.0 out of 5
5.0
What's great about it: Nice Value for the function
What's not so great: Items you are orchestrating may get out-of-sync
I chose this one over the more expensive touch screen models, like the 900. I am glad too, because after it is all set up, you just end up pushing one button, no need for some clever touch screen for that.
I did have trouble adding all my devices, but with a mailing to Logitec, they promptly helped me completely.
The downside to this, and all these remotes, is you have to have every device (tv/Blue Ray/Sound System/Cable box) in the exact correct on/off state, because the remote simply "toggles" that state, not knowing whether it is on or off. So, if a cable box happens to be on, and you decide to watch TV, hitting the "watch TV" task will turn every thing on (TV and sound system), but turn off the cable box, so you have to go into "device mode" and restart it. So, it can be a hassle at times. There is no silver bullet, and if you are disciplined, these "gang remotes" tend to work most the time.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 13 for Logitech Harmony 700 - 8 Device Universal Remote

great remote

Customer Rating
4.0 out of 5
4.0
Posted by: penguin75
from Hillsboro, OR
on 03/14/2012
What's great about it: easy to set up and price
What's not so great: N/a
We had an older model which worked fine, however, this one is lighter and very simple to use.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Logitech Harmony 700 - 8 Device Universal Remote

Awesome remote for the price. Easy use!

Customer Rating
5.0 out of 5
5.0
Posted by: kensington12345
from Lansing, MI
on 03/12/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: Ease of use, controls and options, comes with a charger
What's not so great: N/A
The best universal remote I have had so far. Control's all devices with ease, and very easy to set up. I've used it for a month or so now, no issues at all. As long as you set everything up properly you will not have any issues (even if you make a mistake, remote works with you to correct them). Great purchase for the price!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Logitech Harmony 700 - 8 Device Universal Remote

Great for all equipment

Customer Rating
5.0 out of 5
5.0
Posted by: Mackono
from Orange Beach, Al
on 03/10/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
What's great about it: All in one remote
What's not so great: A little difficult some times to use
Great piece of equipment and sure saves on having a lot of remotes.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Logitech Harmony 700 - 8 Device Universal Remote

Best Universal Remote available

Customer Rating
5.0 out of 5
5.0
Posted by: kfpeirson
from San Leandro, CA
on 03/09/2012
What's great about it: One button launch control for watching TV, Listen to Music, Watch Movie.
What's not so great: Possibly Battery Life.
The Logitech Harmony 700 Remote is the most easily programmable remote I've ever used. Along with the intuitive Help feature to resolve any incomplete shutdowns or startups, it seems to have the most thorough database of devices for any remote that operates different vendor appliances(TV, Cable Box, Internet Radio, Blue-Ray DVD etc.).
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for Logitech Harmony 700 - 8 Device Universal Remote

Nice universal remote...best of the bunch

Customer Rating
5.0 out of 5
5.0
Posted by: RussW64
from Long Island, NY
on 03/08/2012
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: Easy to use, easy to setup, built well.
What's not so great: The jack where you plug the charging/USB cord on the device itself is a little fragile.
If you're looking for a remote to control all your devices, even the devices you just purchased yesterday (because it uses the Internet to keep its database of new devices on the market accurate), then this Harmony 700 is for you. It's reasonably priced, but more importantly it is truly easy to program. Just connect it to your computer (I use a laptop since I can test it in the room where the equipment is), then go to www.myharmony.com, say yes to a simple download and then the site will walk you through the very easy setup.
The color LCD screen is nice and the remote has enough unique buttons, including the four colored buttons (red, blue, green, yellow) that are becoming more common on new remotes (including my Panasonic BluRay).
The only thing is that you need is to write down the make and model numbers on all your equipment before you start programming. I now write them down BEFORE I mount the equipment in my entertainment center (I had to pull out my BluRay in order to get to the model number on the sticker in back).
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for Logitech Harmony 700 - 8 Device Universal Remote

Great remote but a few problems.

Customer Rating
4.0 out of 5
4.0
Posted by: dbtennessee
from Tennessee
on 03/03/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
What's great about it: Easy to program and use.
What's not so great: Does not allow you to program 8 devices as stated on the package.
This remote was a replacement for an older version. It was a model 550. The 550 had the capacity for 15 devices. The 700 states on the package that you can use up to 8 devices. This is not really true. If you set this up as a new account you can only have 6 devices. Since I was replacing the 550, I used the account I already had and choose "replace remote". At that point it downloaded my decices and setting for my old remote, including 8 devices. But if you delete any divices it will not let you add any more than 6. Also, this remote does not have as much IR power as the 550. My have to point directly at devices. Except for the above this is a great remote that is very easy top program and does a great job of controling your equipment. I really love the harmony remotes.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for Logitech Harmony 700 - 8 Device Universal Remote

A funny remote in their lineup

Customer Rating
3.0 out of 5
3.0
Posted by: jec6613
from Connecticut
on 02/20/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
3.0 out of 5
3.0
Durability
2.0 out of 5
2.0
What's great about it: All in one remote.
What's not so great: Programming is far tricker than it should be for an entry level remote, durability is poor.
For those not familiar, the Logitech Harmony lineup is an activity based remote. What that means is, once setup, you press, "Watch TV," and it will set up your entire entertainment system to watch TV. It can be programmed in one of two ways: You can program up to 6 devices using special software installed on your computer, or up to 8 devices using a special website provided by Logitech. For functions where there is not a physical #Hard# button on the front of the remote, the functionality can be placed on the buttons on either side of the remote's display. Set up properly, they're exceptionally easy to use.
Unlike the more expensive Harmony One, this remote has four colored hard buttons for controlling your DVR and your Blu-Ray player. This is why myself, as well as almost everybody else I know, purchased one. The less expensive Harmony 650 as well as the Harmony 900 also have these buttons. Those four buttons take up a huge amount of your space on the screen if you don't have physical buttons.
Additionally, this remote features rechargabe Ni-MH batteries, and charges through a standard #MicroUSB# cell phone charger port. The batteries will go several weeks on a charge, and although it lacks a battery gauge, when it goes to a low battery condition you still have multiple days of heavy usage if you feel like not recharging it immediately.
This remote has a few, "Gotchas," though. Although it supports sequences #which is wonderful#, the programming almost always needs to be adjusted after the fact - the Logitech software does not properly program all of the buttons on a whole variety of devices and, often, the choices are a bit rediculous for the soft buttons as well - an Aspect button on a Media Center PC, for instance #for those who don't know, a Media Center PC changes its aspect through the Info button, so the Aspect button does nothing#.
Besides the number of devices and programming that should be left to the professionals if you're not 100% sure about it; these #like all Harmony remotes# are limited in their ability to control a second zone of a receiver. You can sort of kluge it onto it, but it's not real support for it, and I wouldn't do it - get the MX-780 if you want that.
Additionally, there's a durability issue. My family owns many of these #as well as other model Harmony remotes# Every one has required replacment at least once, if not far more often. I'd purchase the extended protection for this in a heartbeat on these if I were to buy another #and I'm not going to#.
If I had to do it all again, I'd either go with a Harmony 900 or a URC MX-780. This remote is okay, and if you're on a budget it's probably the best one out there, but after the experience with these and the higher end remotes, the higher end models are worth far more than their higher price, and I'd scrape together the money to afford them if at all possible
+1point
1out of 1found this review helpful.
Review 20 for Logitech Harmony 700 - 8 Device Universal Remote

Great remote for handling multiple devices

Customer Rating
5.0 out of 5
5.0
Posted by: TerryG99
from Missouri City, TX
on 02/08/2012
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
3.0 out of 5
3.0
What's great about it: Great for managing multiple audio/video devices with one touch control
What's not so great: My display failed after 2 years
I have several Harmony remotes in various models and have been satisfied in general with their performance. They greatly simplify operation of a home theater setup with several components. In my opinion the Harmony remotes are a bit expensive, perhaps because competition is limited. The setup takes 20 or 30 minutes assuming you have several devices (TV, receiver, cable box, Apple TV, DVD player), but Logitech's equipment database is large and included all of my devices. I am giving lower marks for durability because the display went out on one of my remotes after about 2 years, requiring the unit to be replaced. In fairness to Logitech, the 1-year warranty had expired and they offered me 50% off on the replacement. Still, the remote received only light usage and I expected it to last longer than 2 years.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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