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Customer Reviews for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Model: 9400-3
SKU: 9403488
UPC: 011120006971
Keep your home clean and free of pet hair with this deep cleaner that features 12 cleaning rows with 2X DirtLifter PowerBrushes to remove tracked-in dirt, pet odors and stains.
Average Customer Rating:
3.9
out of 5
(16 Reviews) 16
Rating Snapshot 16 reviews
5 stars
8
4 stars
3
3 stars
3
2 stars
0
1 star
2
69% of customers would recommend this product to a friend
(
11 out of
16)
Customer Reviews for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Review 1 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Love this product
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Easy to use and great price
What's not so great: Water tank capacity
This is my second Bissell carpet cleaner. I love this product. I have a big German Shepherd dog and my carpets get very dirty from the red clay dirt outside and the occasional mishap. The carpet cleaner cleans the carpets amazingly well that I sometimes can't believe its effectiveness. The only thing I wish it had would be a larger water capacity so I wouldn't have to change the water as often while cleaning the rather large rooms. But, because it is so good at what it does, that really doesn't bother me. I would certainly recommend this carpet cleaner! Bissell has saved me hundreds of dollars and probably does a better job than if I hired a professional carpet cleaner. Also, it is very easy to use and has stood up well to frequent use.
This product is or has... Spinning scrub brushes, Easy attachments for hard to reach places, Able to clean new and set-in stains
About me... Pet owner
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 2 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Gets the job done
Customer Rating
4.0
Posted by: panda1016
from Tallahassee, FL
on 11/20/2011
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: thorough cleaning of the carpets, good value
What's not so great: difficult to clean machine after use, 2 in 1 tank
Works really great for a household with 2 cats. I noticed a lot of complaints about the small tank, but I did not find it a problem living in a 2 bedroom apartment. I did have to empty the tank and refill it a couple times to get the job done, but I just didn't really find it a hassle to do it. I would have preferred the clean water tank and the dirty water tank to be separate so it would be easier to tell when it was full (dirty water) or was empty (clean water). Also, I did find it rather difficult to do a thorough cleaning of the machine once I was finished - it was kind of difficult to clean the part that sucks the water up from the carpet - unless it somehow comes apart and I am just not sure how to do it correctly. Overall, the desired results were achieved, and I am very happy with the purchase. However, it is a rather new purchase I have only used it once so far.
This product is or has... A practical steam tank, Spinning scrub brushes, Easy attachments for hard to reach places, Able to clean new and set-in stains, Is able to do carpets, furniture and hard floors
About me... Pet owner
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 3 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
would be great if it lasted longer than a year
Customer Rating
3.0
Posted by: gdndeb
from Pittsburgh, PA
on 05/31/2011
Value for Price
3.0
Quality
1.0
Features
4.0
Performance
1.0
What's great about it: The cleaning quality is great
What's not so great: doesn't last very long before something goes wrong.
I love the cleaning results.
The water tank it way to small.
I've tried Hoover but it just doesn't clean as well (spin brushes vs. rotating brushes). I gave the Hoover to my daughter about 4 years ago and she is still using it on a regular bases with kids and dogs. I have owned about 5 of the Bissells over the last few years because they do not hold up for more than a few uses. The extended warranty is a must have.
Thank goodness for Best Buy's Warranties.
The water tank it way to small.
I've tried Hoover but it just doesn't clean as well (spin brushes vs. rotating brushes). I gave the Hoover to my daughter about 4 years ago and she is still using it on a regular bases with kids and dogs. I have owned about 5 of the Bissells over the last few years because they do not hold up for more than a few uses. The extended warranty is a must have.
Thank goodness for Best Buy's Warranties.
1 bag rotted out in about a year. Most of the others the sprayer quite working. The last one I took back the hand held sprayer didn't work. I don't think I ever used the hand held. I will put more effort into running clean water through it before I put it away as one reviewer recommends.
I would problably try a different make if it had a bigger tank and rotating brushes instead of the the spin brushes that Hoover has. There is little to no selection when it comes to this type of cleaner.
No, I would not recommend this to a friend.
+4points
7out of 10found this review helpful.
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Review 4 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Poor Design
Customer Rating
1.0
Posted by: Petperson2011
from TN
on 05/01/2011
Value for Price
2.0
Quality
1.0
Features
5.0
Performance
4.0
What's great about it: When it works, it works well
What's not so great: Will not work very long.
Had this product for 6 months using sparingly. Last month, it stopped releasing water for the steam system. I took it to get repaired and the gentleman who fixed it said that he sees a lot of this model come through his shop. Apparently it is very common for this design to fail after several uses due to old detergent crystalizing and causing a certain solenoid valve to fail. The only way to prevent this is with rigorous maintenance after every usage (bring it outside, run a tank of hot water through the machine, allow ample time for it to dry, etc.) After one usage without running this maintenance, it failed again in the exact same manner. Maybe It is too much to ask for a device that works every time, but I'd like to think that it is not. When it works, it works very well, we got up some old stains that had been in the carpet for over a year, but if i wanted to pay over $100 for something that works well once, I would have hired professionals!
No, I would not recommend this to a friend.
+6points
6out of 6found this review helpful.
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Review 5 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Does a great job!
Customer Rating
4.0
Posted by: CatLovers
from PA
on 12/29/2010
What's great about it: Versatility
What's not so great: Weight
We have 3 cats--lots of hair balls, accidents....yuk. But this cleaner does the job. With the attachments we can even do the steps. The only down side is the weight. It's a little heavy, but it does cover a wide area. And it leaves my carpet cleaner than ever.
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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Review 6 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Worked only twice!!!
Customer Rating
1.0
Posted by: Kyoungcoop
from Charleston, SC
on 10/13/2010
Value for Price
1.0
Quality
3.0
Features
5.0
Performance
1.0
What's great about it: Cleans great when it works.
What's not so great: Works only 1-2 times before breaking.
I used this cleaner once and it stopped spraying fluid out of the bottom during the second use. Customer service at Bissel replaced it with a remanufactured model. This one stopped spraying fluid out of the bottom after the first use! Bissel customer service said it was no longer under the warranty and I was on my own to have it repaired!!!! This item obvioulsy has a flaw that they don't want to fix. They also are not concerned with keeping their loyal customers.
No, I would not recommend this to a friend.
+8points
13out of 18found this review helpful.
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Review 7 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Good Vacuume not good for pet owners!
Customer Rating
3.0
Posted by: Jen88
from Cleveland
on 06/17/2010
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
the vacuum was amazing when we had first purchased it. Could not believe how well it cleaned the carpets and they looked brand new! However, the tank was rather small so you would have to make a few trips and after some time we lost suction and it would no longer release water. Made multiple trips to get it repaired and we have just finally given up on it. I figured it was because we have 3 animals and A LOT of hair but I had recommended this vacuum to a close friend and she had said she was beginning to have the same problems that I was having. I personally feel that it seems like its worth the money but in the end with all the repair trips and problems its nothing but a headache!
No, I would not recommend this to a friend.
+15points
18out of 21found this review helpful.
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Review 8 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Love this product!!!!!
Customer Rating
5.0
Posted by: lovecleancarpets
from Drexel Hill, PA
on 05/17/2010
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: differnt tools, east to set up and use, carpets look brand new after one use
What's not so great: only complaint its heavy
I have to say I used it this weekend and my carpets look brand new again. Love this product. I had old dog urine stains and with a little work (used the machine first, then the attachments) all the spots came out. I was even able to remove some paint on the carpet!!!!!! Would recommend to anyone!!!!!!!!!!!!!!
I would recommend this to a friend!
+4points
8out of 12found this review helpful.
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Review 9 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Very Good Carpet Cleaner
Customer Rating
5.0
Posted by: Pipeliner
from The Woodlands, TX
on 05/11/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Easy to use and works well
What's not so great: Small tank requires multiple emptying
Of all the machines I have used,which includes rental machines and spot cleaning machines, this one does the best job. The only downside is the small tank requires multiple trips to empty. For the price and value, this is a minor issue. I do not have pets, but I had some carpet areas that were stained and had not been deep cleaned in 10 years. It did an excellent job of removing stains and cleaning them. It also removed most of the moisture. I do recommend you rinse the carpet after you use the cleaning solution to be sure and remove all of the solution from the carpet. I also purchased the hard floor cleaning accessory and tried it on vinyl flooring. It did a good job there but it is a little noisier than on carpet.
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
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Review 10 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Does what is says it would!
Customer Rating
5.0
Posted by: BRD2124
from Los Angeles
on 04/23/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: easy to set up
What's not so great: high use of cleaning agent
I was a little skeptical at first of the unit's effectiveness. But once I started using it and cleaned out the tank, I knew it was wort it.
I would recommend this to a friend!
-3points
1out of 5found this review helpful.
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Review 11 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Simply Stellar
Customer Rating
5.0
Posted by: Anonymous
from Cincinnati, OH
on 04/13/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Great price, great cleaning, easy to use
What's not so great: small formula tank
I purchased this item about a month ago and have been using it essentially nonstop thanks to my 3 month old puppy and I have nothing but glowing remarks about this cleaner. I have used my grandparents Hoover carpet cleaner that they bought a couple years ago for 500 dollars and this Bissell outperforms the overpriced hoover hands down in all areas.
If i had ONE complaint it would be the relatively small formula tank, but that's not a big deal. Still a Five Star UBER machine :)
If i had ONE complaint it would be the relatively small formula tank, but that's not a big deal. Still a Five Star UBER machine :)
Thank you bissell
(oh a side note, the pet formula smells awesome but is quite expensive)
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 12 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Not bad!
Customer Rating
5.0
Posted by: nurse84
from Tallahassee, FL
on 03/28/2010
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Does a really good job cleaning really dirty carpet.
What's not so great: A little pricey.
Used it to clean carpet and rugs. I had one room that my puppy had an accident in and I was tired of scrubbing on my hands and knees. I bought this steam cleaner and it took the mess right out of the carpet. I have no complaints with this product.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 13 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
love it
Customer Rating
5.0
Posted by: mtnman423
from mountain city, TN
on 03/17/2010
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: of course it could be a little cheaper but this thing works great.
What's not so great: nothing is wrong with this machine. I love it
I've had and used other cleaners in the past. this one by far is the best yet.
I would recommend this to a friend!
0points
3out of 6found this review helpful.
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Review 14 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Clean!
Customer Rating
5.0
Posted by: JRB79
from La Porte, TX
on 01/22/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: My carpet feels and looks clean, and it's cheaper than hiring a professional to do it.
What's not so great: The cleaning solution is pricey and they don't sell it at Kroger.
This got matted pet hair out of the carpet that the regular vaccuum couldn't.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 15 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
good cleaning
Customer Rating
4.0
Posted by: Anonymous
from Champaign, IL
on 11/12/2009
Value for Price
3.0
Quality
3.0
Features
4.0
Performance
4.0
What's great about it: Cleaning Rug very good
What's not so great: the way dirty and clean water is handled
I used a well known rental before using this. The 9400 cleaned my rug better using the cleaner that came with the units. The 9400 has a few awkward things, the way dirty and clean water is handled. And after using cleaning takes a little time. In all I’m give it 4 stars for the rug cleaning part (heavy use is questionable on durability). One more thing rug is more damp than the well known rental no big deal for me.
I would recommend this to a friend!
-1point
1out of 3found this review helpful.
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Review 16 for BISSELL Proheat 2x Select Pet Upright Deep Cleaner - Green
Ok
Customer Rating
3.0
Posted by: ConnieWA
from Washington
on 10/17/2009
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
What's great about it: Easy to use
What's not so great: Short life span
I thought this was a great product, until the spots I cleaned with it kept coming back. This wasn't able to get a good clean on my new carpets. It has now stopped spraying water, and won't suck up anything either. There are no dealers within 50 miles of my home who are able to work on it and minimum repair will cost 100+. I suggest looking into a better product. The dry time was great, I was able to clear out a room and go over it and by the time I finished I could move everything back in.
No, I would not recommend this to a friend.
+5points
5out of 5found this review helpful.
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