Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Philips 9" Widescreen Portable DVD Player with Dual Screens

Philips 9" Widescreen Portable DVD Player with Dual Screens

Model: PET9402/37
SKU: 9468952
UPC: 609585190405
Watch your favorite videos while you're on the road with this portable, dual-screen DVD player that features built-in speakers and can easily be mounted to the back of your car headrest.
Average Customer Rating:
3.892 out of 5
3.9
 out of 
5
(148 Reviews) 148
Open Ratings Snapshot
Rating Snapshot 148 reviews
5 stars
72
4 stars
38
3 stars
9
2 stars
8
1 star
21
76% of customers would recommend this product to a friend 
(
113 out of 148
)
Customer Reviews for Philips 9" Widescreen Portable DVD Player with Dual Screens
Review 1 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Awful, doesn't last

Customer Rating
1.0 out of 5
1.0
Posted by: Mommaof2girls
from Ohio
on 04/19/2012
Value for Price
3.0 out of 5
3.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Durability
1.0 out of 5
1.0
What's great about it: When it works
What's not so great: It lasted less than a year.
What a HUGE waste of money! Bought the first one for a family road trip/vaca to entertain my girls, ages 2 & 5. The 2nd screen stopped working after 7 months. A month after that, the main screen stopped working. Took it in to Best Buy & redeemed the extended warranty we purchased, for a new one. The new one lasted 5 months! Now we have to take the 2nd one in to redeem the second warranty we purchased. I wish we could just get a refund.
This product has... Right screen size for my needs
About me... Budget Conscious, Need to keep kids quiet, Parent with multiple kids, Tech savvy
No, I would not recommend this to a friend.
+7points
7out of 7found this review helpful.
Review 2 for Philips 9" Widescreen Portable DVD Player with Dual Screens

these are nice for the kids

Customer Rating
5.0 out of 5
5.0
Posted by: Royfromwa
from Tacoma Wa.
on 04/18/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
What's great about it: they are easy to hook up but if you want to hide the wires you will need to do some extra work.
What's not so great: so far nothimg
overall im am very happy with these. I ran the wires through the seats and used zip tiies to attatch to the head rest, instead of the straps they provide. So its pretty much a permenant installation.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 3 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Excellent Product!

Customer Rating
5.0 out of 5
5.0
Posted by: MBlue
from Aurora, CO
on 04/18/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Durability
4.0 out of 5
4.0
What's great about it: Ease of installation in car, great picture and sound quality
What's not so great: It doesn't charge, so you have to have it connected to a power source at all times
I am very impressed with this product! Very easy to instal in a car (past portable DVD players were a pain). Picture and sound quality is excellent! Unlike some portable DVD players, it doesn't "charge"and has to be connected to a power source, making it a poor choice for plane trips, ect.
This product has... Viewable from any angle, Right screen size for my needs, Enough headphone jacks
About me... Budget Conscious, Need to keep kids quiet, Parent with multiple kids, Tech savvy
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 4 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Love it!

Customer Rating
5.0 out of 5
5.0
Posted by: Sandy47
from Ohio
on 04/11/2012
What's great about it: the size and quality
What's not so great: wish it came with a screen protector so it doesn't get scratched.
Purchased it for a trip to Florida so my granddaughter could watch movies. She was so excited and it made the trip go much quicker. The picture quality is excellent and so easy to use.
This product has... Viewable from any angle, Right screen size for my needs, Smaller than laptop, Enough headphone jacks
About me... Budget Conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 5 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great for long road trips

Customer Rating
5.0 out of 5
5.0
Posted by: Sranger
from St Albans, WV
on 04/04/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
What's great about it: Easy to use and set-up. Good picture for the money.
This product worked awesome for my kids while we were moving out of state. Easy to use, simple set-up, and decent mounting straps for the headrest. Never had a problem with either screen. The speakers sounded good and were plenty loud compared to our old DVD player for the car.
The only thing that I would change is where the cables plugged in on the second screen.
This product has... Right screen size for my needs
About me... Budget Conscious, Parent with multiple kids, Tech savvy
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 6 for Philips 9" Widescreen Portable DVD Player with Dual Screens

2nd screen stopped working TWICE!

Customer Rating
1.0 out of 5
1.0
Posted by: disappointedinspring
from Spring, TX
on 04/03/2012
Value for Price
1.0 out of 5
1.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
2.0 out of 5
2.0
Durability
1.0 out of 5
1.0
What's not so great: second screen dies
We purchased the set and about 6 months later the second screen stopped working. We returned it and got a replacement set. About 2 weeks later the second screen stopped working on this set. We returned this set for a store credit because I'm frustrated with the quality of the units and refuse to get yet ANOTHER set that will break. I have provided feedback to Philips and plan to write a letter as well.
About me... Budget Conscious, Parent with multiple kids, Tech savvy
No, I would not recommend this to a friend.
+6points
6out of 6found this review helpful.
Review 7 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Stopped working!!!!!!!!!

Customer Rating
1.0 out of 5
1.0
Posted by: KristieM
from michigan
on 03/25/2012
Value for Price
1.0 out of 5
1.0
Picture Quality
1.0 out of 5
1.0
Ease of Use
1.0 out of 5
1.0
Durability
1.0 out of 5
1.0
What's not so great: Stopped working!
Bought for the kids to drive from Mich to FL for spring break. Worked fine then stopped working a couple months later. Not cool!!
About me... Need to keep kids quiet
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
Review 8 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great investment

Customer Rating
5.0 out of 5
5.0
Posted by: preciousone73
from atlanta
on 03/23/2012
What's great about it: Easy set up and price
What's not so great: Nothing at this time
I bought this product for my child and it was the best investment for the money. He is excited about riding in the car now and thinks he has his own TV.
This product has... Enough headphone jacks
About me... Budget Conscious, Need to keep kids quiet
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 9 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great entertainment in the car.

Customer Rating
5.0 out of 5
5.0
Posted by: Mcprowler
from Del Rio, Tx
on 03/22/2012
What's great about it: Easy to set up, great price.
What's not so great: Video cable to connect the screens is a bit short.
I bought this to put in the car for the kids. The kids love it. There couldn't have been a better purchase for us.
This product has... Right screen size for my needs, Smaller than laptop, Enough headphone jacks
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 10 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great product

Customer Rating
4.0 out of 5
4.0
Posted by: Anonymous
from Rochester, NY
on 03/14/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
What's great about it: Easy to use, keeps kids happy
What's not so great: Not kid friendly controls, no battery
This is an awesome product and has saved us a ton of car trip grief. It is easy to set up and my kids LOVE it. We have had no problems with it whatsoever.
My onsuggesting complaints are that it doesn't run on battery (e.g. You can only use it's the car or in a regular outlet) and the controls aren't kids friendly. The fast forward is at the top where it's hard to see and the play button is tiny so my 5 year old sometimes pushed the button surrounding it instead.
Otherwise a great product.
About me... Need to keep kids quiet
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 11 for Philips 9" Widescreen Portable DVD Player with Dual Screens

2nd Screen doesn't work

Customer Rating
1.0 out of 5
1.0
Posted by: fair67
from North Dakota
on 02/22/2012
Value for Price
1.0 out of 5
1.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Durability
1.0 out of 5
1.0
What's great about it: Nothing is good about a product that does not work.
What's not so great: Does not work properly
Purchased this product for my grandsons for Christmas and the second screen quit working after about 2 weeks.
No, I would not recommend this to a friend.
+5points
6out of 7found this review helpful.
Review 12 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Stopped working - even the replacement one

Customer Rating
1.0 out of 5
1.0
Posted by: dougnerin
from st petersburg, fl
on 02/14/2012
What's great about it: Great when working
What's not so great: not great when it breaks
We bought these at Christmas 2011 for our kids in the car. They loved watching the movies, but the 2nd TV stopped working by January. I took it back to Best Buy and they replaced it with the same one. It worked for 18 days and then again the 2nd TV stopped working again. I got a refund and didn't order another one. Too bad. It was great for road trips when it worked.
This product has... Right screen size for my needs, second tv stopped working;;
No, I would not recommend this to a friend.
+9points
9out of 9found this review helpful.
Review 13 for Philips 9" Widescreen Portable DVD Player with Dual Screens

2nd SCreen quit working after less than 2 months

Customer Rating
1.0 out of 5
1.0
Posted by: Momof2girlsMI
from Grosse Pointe, MI
on 01/17/2012
What's great about it: Dual screen, great price, great picture
What's not so great: QUIT working after 2 months!!!!
Loved it in the beginning, great picture, but after 2 months the additional screen quit working. Ive read this multiple times and will return tomorrow for a different brand. Too bad cuz the picture and sound were great. QUALITY NOT.
This product has... Viewable from any angle, Right screen size for my needs, Smaller than laptop, Enough headphone jacks
About me... Budget Conscious, Need to keep kids quiet, Parent with multiple kids, Tech savvy
No, I would not recommend this to a friend.
+8points
8out of 8found this review helpful.
Review 14 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great for road trips

Customer Rating
5.0 out of 5
5.0
Posted by: 2112
from Frankfort,IL
on 01/17/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
We bought these for a trip to Texas. They helped keep the kids occupied
This product has... Right screen size for my needs
About me... Need to keep kids quiet
I would recommend this to a friend!
-2points
1out of 4found this review helpful.
Review 15 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Grandkids love it!!

Customer Rating
4.0 out of 5
4.0
Posted by: LATA
from Monroe, NC
on 01/17/2012
Value for Price
4.0 out of 5
4.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
The units were easy to install and price was reasonable. The dual moinitors are great. The picture quality and sound are fine. I would recommend.
This product has... Right screen size for my needs
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 16 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Could be better

Customer Rating
3.0 out of 5
3.0
Posted by: mmcdon3718
from Eglin AFB, FL
on 01/16/2012
Value for Price
3.0 out of 5
3.0
Picture Quality
3.0 out of 5
3.0
Ease of Use
3.0 out of 5
3.0
Durability
4.0 out of 5
4.0
What's great about it: Great for mobile entertainment
What's not so great: connection and switch size, visibility and locations
The system could use an audio cord with it to connect to an auto auxilary input to allow use of the car's stereo speakers. The connections and power for the repeater video are on the bottom and difficult to get to and see, especially in low light situations. They are located on the side of the main set making them more accessible, so having them on the side of the other set would make sense. Other than that, it worked well for a couple of long trips. In retrospect, the more expensive set where both can act independently would've been a good investment.
This product has... Right screen size for my needs, Smaller than laptop
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 17 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great product for entertaining on long trips

Customer Rating
4.0 out of 5
4.0
Posted by: byrsue
from Montgomery, Texas
on 01/12/2012
Value for Price
4.0 out of 5
4.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Durability
4.0 out of 5
4.0
Four of us went to Georgia over Thanksgiving and really enjoyed the convenience of watching movies. It helped make the trip seem quicker since we drove straight through and 16 hours in a vehicle can be challenging even with adults. :)
This product has... Right screen size for my needs
About me... Budget Conscious
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 18 for Philips 9" Widescreen Portable DVD Player with Dual Screens

great product

Customer Rating
5.0 out of 5
5.0
Posted by: dane101
from nc
on 01/10/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
easy to use. works wonderfully. cords are not a problem because we have an adapter in the cargo space of the vehicle.
This product has... Right screen size for my needs, Smaller than laptop, Enough headphone jacks
About me... Parent with multiple kids
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 19 for Philips 9" Widescreen Portable DVD Player with Dual Screens

Great on the road product

Customer Rating
5.0 out of 5
5.0
Posted by: OmegaWife
from Clinton, MD
on 01/10/2012
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
This is my second time purchasing this product as our first one was damaged in a fire. We love it. Great for road trips. My only wish would be that it could be charged like portable dvd players so that we could use it on an airplane. The product MUST be plugged into a charger to work. But other than that the sound, picture are all high quality.
This product has... Viewable from any angle, Right screen size for my needs, Enough headphone jacks
About me... Need to keep kids quiet
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 20 for Philips 9" Widescreen Portable DVD Player with Dual Screens

A must for kids and road trips!

Customer Rating
4.0 out of 5
4.0
Posted by: AxtellStacie
from Axtell, TX
on 01/09/2012
Value for Price
4.0 out of 5
4.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Durability
3.0 out of 5
3.0
What's great about it: Kiddos love them
What's not so great: All the cables and wires
We bought these for our road trips this holiday season, our children are 4, 6, and 8ys. We have owned three sets now. This is the best of the three. All of the cables running from side to side of the back seat of an Excursion causes issues (tripping) when the kiddos are getting in and out of the car, and the screens can get a glare and you can not see the picture as well, but other than that they are great! Can not imagine driving hours without having them.
This product has... Right screen size for my needs, Smaller than laptop
About me... Need to keep kids quiet, Parent with multiple kids
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
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