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Customer Reviews for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Model: RF266AEPN/XAA
SKU: 9499027
UPC: 036725515963
This French door refrigerator features a built-in cooling system for keeping food cool and fresh. The spill-proof fresh-food shelves contain spills for easy cleanup and provide ample storage space for organizing your groceries. Product specs and dimensions (PDF)
Average Customer Rating:
4.1
out of 5
(76 Reviews) 76
Rating Snapshot 76 reviews
5 stars
47
4 stars
12
3 stars
7
2 stars
1
1 star
9
80% of customers would recommend this product to a friend
(
61 out of
76)
Customer Reviews for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Review 1 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Great fridge!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Lots of space, Looks great
Awesome fridge, had it about 3 weeks now. No problems thus far. LED lighting is amazing. I got it in white, still looks great. I love it. Fits a crazy amount of food top to bottom. GET THIS FRIDGE! I checked all around about the prices, Best Buy beat everyone or was the same. Delivery was excellent, set it up for me in less than 30 mins. The only thing it needs is a back plate for the ice bin so when you open the freezer ice doesn't fall out the back. I dont know if it came with it or not, i have to call. But all in all we love it.
This product has... Design I love, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 2 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Great Buy
Customer Rating
5.0
Posted by: Pav625
on 05/03/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Fingerprint resistant, runs quiet
This was everything we were looking for, & then some. Runs quiet, resists fingerprint marks & cools very well!!!
This product has... A quiet design, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, All about design
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 3 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Samsung Refrig
Customer Rating
3.0
Value for Price
4.0
Quality
1.0
Features
4.0
Performance
2.0
Samsung products have been pretty good. The refrig I just bought has had to be fixed twice, well tried to be fixed. The service tech said we need a new one. A real inconvinence.
This product has... made in mexico
No, I would not recommend this to a friend.
0points
1out of 2found this review helpful.
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Review 4 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Stylish, functional, high quality
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Style, build quality, functionality
What's not so great: Water dispenser occasionally dribbles after dispensing, requiring a quick wipe with a towel.
Weeks of research led us to purchase this 'fridge because of the following reasons. 1) Consumer Reports best buy. They're not always right, but on this one they nailed it. 2) Build quality. The plastics and metals on this fridge are visibly higher quality than Whirlpool and many Frigidaires. The drawers & shelving feel smoother and more sturdy. 3) Functionality. Simple but accurate digital temp controls and highly adjustable shelving with the french double doors allow us to customize the fridge to our needs. During holidays we can remove shelves or rearrange them to fit a huge turkey or large containers. The freezer is huge and can fit several frozen pizzas, ice cream containers, and a frozen turkey. 4) Style. This is a great looking fridge and we didn't need through-the-door water dispensing, which can often cause problems later down the line. We actually get compliments on our refrigerator from friends who visit our home, which is a little bit funny, because who really notices a refrigerator?
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage
About me... Love to cook, all about functionality
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 5 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Fabulous buy for a good price
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
4.0
What's great about it: lots of storage
What's not so great: slow ice maker
We've reviewed so many refrigerators before we chose this one, but we are so glad we went with this one! We got it on sale for $1299. Love love this refrigerator! At first I wasnt so happy with not having an ice maker/water dispenser on the outside, but after a lot of convincing from my bf, I think it was the right decision because lots of time the ice maker/water dispenser tends to be the first thing to go wrong and Im really not looking to fix anything anytime soon and this refrigerator also comes with a water dispenser and an ice maker of course, it's just on the inside. Lots of space both top and bottom. My only small compliant is that the ice maker doesnt make ice very fast and it was suppose to come with an ice scooper, but i didnt get one, however, after a couple of days it caught up and I never seem to use it all anyway and I bought a scooper at TJ max for $2.
This product has... Design I love, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Always get the deal, Love to cook, All about design
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 6 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
I wish better quality
Customer Rating
3.0
What's great about it: were good products
What's not so great: not as good as expected
I have only had this refrigerator for less than a year, but so far I have been satisfied with it. It has plenty of refrigerator and freezer space. THe ice-maker is quieter than I expected. But... I have to call for service twice. The refrigerator star to make noise and do not work well. First service takes 2 weeks. I'm waiting for the second time. The Tech said he has a lot of work now in Samsung refrigerators. Quality control is not good so far.
This product has... A quiet design, No hard to reach spots, Lots of door storage
About me... Looking for energy savings, Love to cook, All about design
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
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Review 7 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Very Satisfied...
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
5.0
I have only had this refrigerator for 3 weeks, but so far I have been very satisfied with it. It has plenty of refrigerator and freezer space. THe ice-maker is quieter than I expected. The water dispenser works well and I have not seen any leaks or drips from the spout. The only problem that I found is that there is a bolt that is holding the door on, which is too long. I did not notice it until it started leaving a mark.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Casual Cook
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 8 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Best Buy @ Best Buy for refrigerator
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: Lots of room, overall ease of use, great looks
What's not so great: Full-width pantry drawer a little bit of a hassle to access
Have had our new Samsung a month now, impulse purchase leaving the store on Christmas Eve. Scored terrific deal on "open box" item, one small dent from brand new - and it's on the side where no one sees it anyway. Rave reviews from guests over several holiday parties. So much more room and ease of use from our old side-by-side Kenmore. Very elegant clean design, platinum finish is great, easy to keep clean. Love the inside water dispenser, our old fridge's ice/water in the door unit constantly dripped or dropped ice cubes that then melted in puddles to step in first thing in morning. One small design issue is that the clear plastic window on the wide pull-out pantry drawer is already getting scratches due to the front doors scratching over it if it's not completely pushed back in. It requires both outer doors be fully open to get it which makes it a little more hassle when cooking and grabbing stuff in and out of fridge. Otherwise a wonderful purchase, lovin' our new fridge!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Budget Conscious, Appliance snob, Always get the deal, Love to cook
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 9 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Energy efficient
Customer Rating
4.0
Value for Price
4.0
Quality
3.0
Features
4.0
Performance
4.0
What's great about it: Easy to clean stainless, everything easy to see in frig.
What's not so great: Things can get buried in freezer, deli draw doesn't slide right.
my only problem with this is the deli draw won't work right, it won't stay on the rollers. Easy clean stainless.
This product has... Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Casual Cook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 10 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Great Fridge
Customer Rating
3.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
1.0
What's great about it: it is a great fridge
What's not so great: The Ice maker, it takes to l9ong to make ice
Over all the refrigerator is great, but the Ice maker is terrible, it takes one and a half hour to make a batch of ice, we never have enough ice.my old fridge will make a batch of ice every 20 minutes
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, hate the ice maker
About me... Teenage kids, Looking for energy savings, Budget Conscious, Casual Cook, Love to cook, Big Family
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 11 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Excellent Fridge--Great Value
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Everything
What's not so great: Nothing
My Wife and I purchased the fridge to match the stainless steel appliances we already had in our new house. This fridge was exactly what we were looking for and was a reasonable price. We didn't want the clunky exterior ice maker and water filter as the ice box take away alot of interior room of the fridge. The interior water filter is sleek and doesn't take away any storage space, which is a plus. Haven't had to replace the water filter yet but I'm sure it wont be a hassle. The ice maker in the freezer is nicely placed and doesn't take away too much freezer space. The ice make has a designated on/off button when your ice box is getting a little too full. The platnum finish gives it a nice stainless look without the hassle of always having to clean fingerprints. Great big storage space---no problems to date with the fridge. (Used for 3 Months now!) Buy this fridge if these are the options you like!
This product has... Design I love, A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Always get the deal, Casual Cook, Practical shopper, All about design
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 12 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
good fridge
Customer Rating
3.0
Posted by: AC6789123
from North Dakota
on 01/07/2012
Value for Price
4.0
Quality
4.0
Features
3.0
Performance
3.0
We have had our new fridge for a couple weeks now. It is very spacious and it doesn't get the fingerprints like our stainless steel fridge did. I have small children who sometimes like to open the doors on the fridge. I like how the fridge part beeps when the doors are left open but the freezer does not do that. It's somewhat frustrating because little kids don't realize that they have left the door open a little, so all of our things in the freezer are frosted now. Also, you can the motor of the fridge running whenever it goes. It is louder than our refridgerator we had before.
This product has... A convenient ice maker location, An easy to change water filter, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Love to cook
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 13 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
SUB-PAR standards/product
Customer Rating
1.0
Posted by: MacePak
from Bellevue, NE
on 01/02/2012
What's great about it: looks
What's not so great: ice
The Samsung / Chinese standard for ice production is 70 cubes per day, my Whirlpool gave me 160. Their standards and products are well below par. Frost builds up in the freezer even after 8 service calls and replacement parts. Expectations were high due to the price but disappointment ruled in the end. If you don't use much ice, this refer is for you. Platinum finish is magnetic, great for covering up those dents those happen too easily with this product. Water filter must be flushed twice the directed amount to remove bitter tasting water. Water dispenser in fridge is great; 10x better than that SXS design of theirs. Overall, not worth the money just to have LED lighting in your fridge.
This product has... none of the above
About me... Looking for energy savings, Big Family
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
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Review 14 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
I am in love with a refrigerator!!!
Customer Rating
5.0
Posted by: jess6978
from Acworth, GA
on 01/01/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Size and storage space
What's not so great: Slower ice maker, odd deli drawer
Really, I have had a side by side for 18 years, I don't know how i lived with that! I love this fridge. The doors hold tons of stuff, even my gallon milk jugs. I haven't managed to fill the freezer, it just seems to get deeper and deeper. I like the divider in the freezer, and the top drawer where the ice is, it is convenient for frequently used items. I haven't used the large deli drawer, it is the only thing that seems odd to me, not very useful since it is long and shallow.
I was a little hesitant about not having ice and water through the door, but I like that I can reach in and get just the right amount of ice instead of having it pour out into the floor from the door dispenser. The water on the inside of the fridge means you always have fridge cold water so you really don't need the ice as much. The ice make is pretty slow. I looked it up on Samsungs website and it only makes 8 ice cubes at a time. There are only 2 adults in my house so we are fine with it, haven't run out yet.
As other people have mentioned, I also did not get an egg bin. Maybe because I bought this fridge as an open box item at the local Best Buy, but I have always put my eggs in a large glass bowl anyway.
Overall this is a great unit.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Casual Cook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 15 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Best Value for the Money!
Customer Rating
5.0
Posted by: PrimeImages
from Dublin, CA
on 11/26/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Design and Function
What's not so great: Nothing!
Excellent design & built. Fast and constant cooling. Lots of space. Highly recommended.
This product has... Design I love, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Appliance snob
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 16 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Delivery
Customer Rating
4.0
Posted by: NiCOLEB1
from Garnet Valley, PA
on 11/17/2011
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
Do not leave without scheduling your delivery date! When we purchased the fridge they told us we needed to call to schedule for delivery but when we called they said they can only set it up with the store. What a headache and additional trip to Best Buy! UGH
This product has... Multiple temperature zones
I would recommend this to a friend!
-6points
0out of 6found this review helpful.
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Review 17 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Good option over door dispenser
Customer Rating
5.0
Posted by: Denikay
from Delafield
on 11/05/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Platinum looks much nicer in my traditional kitchen than I thought it would, as it's a bit more of a contemporary look.
What's not so great: Watch your shelf height. This could be a deal breaker if you need really tall shelves.
This refrigerator was a surprise. We went to the store thinking we would get a side by side with an ice and water dispenser in the door. However, we are aware that the in-door dispensers are usually the first thing to go. We started looking at the french door option because my husband is taller and liked being able to have everything at eye level. We found a surprise inside of this refrigerator in that it dispenses water through a simple tube and switch. If it goes, only a switch needs to be replaced. The ice is conveniently located at the top of the freezer in a drawer. I like this feature, because sometimes you want to just reach in and get ice. You can't do that with the in the door dispensers as easily as you can with this. There's nothing to disassemble to get to the ice. I found that all the reviews are pretty accurate for this fridge. You do need to watch the height of these shelves. If you have a lot of tall bottles, you either have to put them in the door, or possibly take out one shelf to accommodate them. Check this out before you leave the store, as you could be disappointed. We did a bit of shifting shelves around, and we are satisfied, but this is a problem with french door refrigerators. This is why I rated it down one star for features.
If you are thinking about stainless steel vs. the platinum finish and don't like fingerprints, definitely opt for the platinum. It is a tad darker-toned than the stainless, which is actually good. It reflects less light, but doesn't look 'fake'. It is 'warmer' than stainless, pretty, but still will require more wiping than a white or black textured finish. I think there is very little advantage to the stainless steel unless you are a fanatic about stainless steel. This is one case where the "imitation" is better than the real stuff. Our unit arrived with a dent in the door. I promptly pointed it out to the delivery men, who had been extremely cautious, so who knows how it happened. They immediately contacted Best Buy for us. Best Buy wanted to offer us only $75 off to accept the unit "as is". We declined, since we payed a lot of money for the fridge, and the dent is very visible. I will try to update as to how the service goes, but they are supposedly sending us a whole new refrigerator. We'd rather just swap doors to save the hassle of shifting everything, but so far, that does not seem like an option. Also, despite the fact that B-Buy has been notified, we have to take our paperwork into the store to arrange for our new delivery. These policies seem kind of silly, but otherwise we are satisfied.
If you are thinking about stainless steel vs. the platinum finish and don't like fingerprints, definitely opt for the platinum. It is a tad darker-toned than the stainless, which is actually good. It reflects less light, but doesn't look 'fake'. It is 'warmer' than stainless, pretty, but still will require more wiping than a white or black textured finish. I think there is very little advantage to the stainless steel unless you are a fanatic about stainless steel. This is one case where the "imitation" is better than the real stuff. Our unit arrived with a dent in the door. I promptly pointed it out to the delivery men, who had been extremely cautious, so who knows how it happened. They immediately contacted Best Buy for us. Best Buy wanted to offer us only $75 off to accept the unit "as is". We declined, since we payed a lot of money for the fridge, and the dent is very visible. I will try to update as to how the service goes, but they are supposedly sending us a whole new refrigerator. We'd rather just swap doors to save the hassle of shifting everything, but so far, that does not seem like an option. Also, despite the fact that B-Buy has been notified, we have to take our paperwork into the store to arrange for our new delivery. These policies seem kind of silly, but otherwise we are satisfied.
This product has... Design I love, A convenient ice maker location, A quiet design, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Casual Cook, Big Family, Practical shopper
I would recommend this to a friend!
+25points
25out of 25found this review helpful.
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Review 18 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Perfect fridge for a small family
Customer Rating
5.0
Posted by: TyDye
from San Diego, CA
on 11/05/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: Great price, beautiful finish, LOTS of space
What's not so great: Ice cube maker is on the slow side
The Best Buy delivery guys were very considerate when delivering the fridge. They had to cross a recently refinished hardwood floor to get to the kitchen and instead of cutting corners they hand carried it across the floor. The fridge cooled off very fast, holds enough food to host a 25 person party (and then some!) The freezer is the perfect size, the only single drawback is the ice maker takes a day or two to refill completely. Beautiful finish that cleans easily and resists fingerprint marks. Love this fridge!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal, Love to cook
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 19 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Good refrigerator but missing accessory
Customer Rating
3.0
Posted by: AZMan842
from Chandler, AZ
on 11/02/2011
Value for Price
4.0
Quality
3.0
Features
4.0
Performance
3.0
What's great about it: Lots of room and beautifully desgined
What's not so great: Missing accessory and internal scracthes
Replaced our 10-year old Kenmore bottom-freezer. Lots of room and shelf space, with large door bins. Digital controls are superb and easy to use. It has been working mostly fine for the 3 months we've had it, but we had to place a service call for intermittent clanking sound from back. The service person could not pin-point what was wrong but tigthening a few things and slightly bending back a protruding part away from the back grill seems to have worked (fingers crossed). Another concern was that it was delivered without the advertised egg tray and with a few internal scratches--not sure whether manufacturer or shop is to blame. Inspect thoroughly upon delivery. Also, the internal water dispenser tends to drip a little. And RF266AEPN is platinum look, not stainless steel.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, No hard to reach spots, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Practical shopper
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 20 for Samsung 25.8 Cu. Ft. French Door Refrigerator - Stainless Platinum
Not happy
Customer Rating
1.0
Posted by: Tampakat
from Tampa, FL
on 10/26/2011
Value for Price
4.0
Quality
1.0
Features
4.0
Performance
1.0
Our Whirlpool died after seventeen years so we were in need of a new refrigerator. I had never heard or tried a Samsung before so I thought for the size and the price it was a great deal. Well not so, the water dispenser dripped, it was very noisy sounded like the compressor was going out, it didn't make enough ice and there was condensation in the freezer so I assumed it had a leak some where.
The refrigerator did have a lot of room and I did like the platinum finish, much better than stainless steel. BUT I would much rather have stainless steel and a refrigerator that works. Traded for another Whirlpool, lost a cubic foot but the Whirlpool refrigerator works A LOT better than the Samsung. Best Buy was great in making things right!
The refrigerator did have a lot of room and I did like the platinum finish, much better than stainless steel. BUT I would much rather have stainless steel and a refrigerator that works. Traded for another Whirlpool, lost a cubic foot but the Whirlpool refrigerator works A LOT better than the Samsung. Best Buy was great in making things right!
This product has... A convenient ice maker location, Lots of door storage, platinum finish
About me... Looking for energy savings, Budget Conscious, Love to cook, Practical shopper, want to feel comfortable with my choice
No, I would not recommend this to a friend.
Other Best Buy Products I Recommend
0points
2out of 4found this review helpful.
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