Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

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Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Model: RF267AERS/XAA
SKU: 9510004
UPC: 036725515147
Keep produce, meats and cheeses fresh with this refrigerator that features 2 humidity-controlled crispers and a Cool Select pantry drawer with a temperature control. The dispenser delivers fresh, filtered water and ice at the touch of a button. Product specs and dimensions (PDF)
Average Customer Rating:
4.238 out of 5
4.2
 out of 
5
(80 Reviews) 80
Open Ratings Snapshot
Rating Snapshot 80 reviews
5 stars
50
4 stars
15
3 stars
7
2 stars
0
1 star
8
81% of customers would recommend this product to a friend 
(
65 out of 80
)
Customer Reviews for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Review 1 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

I love this refrigerator :)

Customer Rating
5.0 out of 5
5.0
Posted by: Kfarrell
from Zanesville, ohio
on 05/02/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: It's quite lost of storage and eveything is a lost fresher longer
What's not so great: N/A
I am so glad I chose this Samsung compared to my last fridge I have so much space it isn't even half full. The middle drawer is so perfect for my son i keep his snacks there and it eiminates the other doors being open and closed constantly.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Love to cook
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great design, poor quality of materials

Customer Rating
3.0 out of 5
3.0
Posted by: Anonymous
from Flower Mound TX
on 04/27/2012
Value for Price
3.0 out of 5
3.0
Quality
1.0 out of 5
1.0
Features
4.0 out of 5
4.0
Performance
3.0 out of 5
3.0
What's great about it: Awesome space, convenience
What's not so great: Parts Falling apart
Great fridge, very good space and convenience. Very quite and cools well
Beware it has parts falling apart.
A rectangular rod came off the underside of drawer. No clue where it is from. Looks like either a manufaturer issue or an installation issue by Best Buy.
Foldable shelf hinge coming off with risk of whatever you keep on it sliding off the shelf.
Icemaker smells of the food in the fridge. .
Don't buy it without extended warranty. Samsung warranty is barely any. Also your homeowners warranty does not cover any of these.
This product has... Design I love, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, parts that fall of or break off, icemaker that smells food
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 3 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Love this!

Customer Rating
5.0 out of 5
5.0
Posted by: Litab
from Haysville, Kansas
on 04/05/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I have only had this for a month, but I love it, lots of room, and looks great.
This product has... A convenient ice maker location, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Love to cook, Big Family
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 4 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great item, I would recomend this to people I talk

Customer Rating
5.0 out of 5
5.0
Posted by: BountyHunter71
from Byron,Ga.
on 03/22/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Price and features.
What's not so great: The fact that the lil bitty water filter is almost $50.00. Totally uncalled for.
I went looking for a new fridge with my fiance, and ended up finding this one on sale. But after looking it over real good, we ended up paying alot less than sale price for it . We love how much room there is in it.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Practical shopper
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 5 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

A little early to tell but so far so good.

Customer Rating
4.0 out of 5
4.0
Posted by: DaveSofManchester
from Manchester CT
on 03/22/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Food actually stays fresh longer because of the multiple temperature zones.
What's not so great: A little difficult to get to left side of fridge if only right door is opened.
We have only owned this refridgerator for about a month. The features have performed as advertised. There were some comments regarding ice production, but we have not had any problems. The only concern we have about this fridge, is that it replaced a larger capacity model so now we have to "pack" things a little more carefully. Other than that, this appears to be a good quality appliance.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Multiple temperature zones, i love the lower pull out freezer drawer
About me... Looking for energy savings, Budget Conscious, Casual Cook, Practical shopper
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 6 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

good space of the refrigerator for a family

Customer Rating
5.0 out of 5
5.0
Posted by: mibb
from Chicago
on 02/04/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: big space
What's not so great: the door wont shut unless you push it. and the finger prints outside surfice
good space of the fridge. Plenty of storage in the deli drawer.Plenty of space in the freezer.
The only thing I did not like about this fridge is that the door won't shut unless you push it, and outside surface needs something not to show fingerprints.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Practical shopper
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 7 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Glad we didn't pay full price

Customer Rating
4.0 out of 5
4.0
Posted by: Mylokena
from Yakima, WA
on 02/01/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Freezer is much bigger than my old one, with separate sections which is nice.
What's not so great: Not happy about the storage in the refrigator
We had been looking around for a new stainless steel refrigerator for a few weeks when we ran across this one in the "sale" section at Best Buy for less than $1500. It has a couple of dings in the bottom corner of the freezer but it was worth the $1000 savings to us. We liked the idea of a top refrigerator with double doors and bottom freezer, but we weren't sure how much space we'd lose (especially with the ice in the door) in the refrigerator, since we were going from a side by side. Once I started loading my food in I realized it was going to be a while before we found a happy medium. There is not near the space in the door that we used to have so a lot of the condiments have to go in the main part . I can see too that if I were to have much in the way of leftovers I don't have much room for those. I'm also glad my kids are older so I won't be needing space for big parties. It's to bad you can't test refrigerators for space.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Always get the deal, Practical shopper
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 8 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Excellent storage capacity

Customer Rating
5.0 out of 5
5.0
Posted by: Fister
from San Diego, CA
on 01/19/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Great price and size
What's not so great: Shelves not as adjustable as I would like
I love the space of this fridge. Plenty of storage in the deli drawer, which is my favorite part. I love the drawer in the freezer along with the dividers. Plenty of space in the freezer. I took out one shelf in the frige so the OJ could stand up. Wish the shelves were a little more adjustable.
This product has... Design I love, A convenient ice maker location, A quiet design, A freezer designed to fit full-size pizza boxes
About me... Looking for energy savings, Love to cook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 9 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great Fridge

Customer Rating
5.0 out of 5
5.0
Posted by: pmj9766
from seattle
on 01/18/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I got this on sale during the christmas holidays. The price was tough to beat at 1499$.
I have a nearly identical LG 25.8 French door.
The samsung is super quite, chills and freezes great and has a better layout than the LG. The space required for the thru the door icemaker is minimal, and doesn't seem to impact the storage space.
The Pizza space in the freezer, doesn't seem to work for me, but its a good try, or thought.
I don't have the ice and water hooked up yet, so I cant answer
some of the questions on spray, and function. The plan is to get this set up after we remodel.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Love to cook, Practical shopper
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 10 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Samsung Refrigerator Sucks

Customer Rating
1.0 out of 5
1.0
Posted by: Sunydayluv2581
from Sacramento, CA
on 01/18/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: Nothing
What's not so great: Everything.
I purchased this refrigerator for my parents a month ago. I am already having problem with the bottom freezer. The freezer is all frosty inside. The repairman said it's a common problem for all bottom freezer refrigerators. He said we probably didn't close the freezer door all the way and the air went inside. We listened to his suggestions and defrost all the ice built up and we make sure the door is close all the way. Three days later, my freezer is all frosty inside AGAIN! I should've read more Samsung refrigerator reviews before I purchased it. I will never buy another Samsung refrigerator again.
About me... Casual Cook
No, I would not recommend this to a friend.
-4points
2out of 8found this review helpful.
Review 11 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

love this fridge

Customer Rating
5.0 out of 5
5.0
Posted by: FSTENF
from Manchester, NH
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: everything
What's not so great: nothing
Had a fridge fail right before Christmas. Found this online and it was just what I was looking for at a great price. Love the space available in it. Getting used to a French door style fridge and where to put things.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal, Casual Cook
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Best fridge we have ever owned

Customer Rating
5.0 out of 5
5.0
Posted by: Seeteefu
from Aliso Viejo, CA
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Design, storage space, and look
What's not so great: Door shut
I bought this fridge to replace our Maytag 6-year old refrigerator. Our old fridge died only after 6 years, and the Maytag repairman was missing-in-action, he may have retired! :-)
The new Samsung refrigerator looks really nice, very spacious, functional, and quiet. The shelves are very flexible, you can adjust them when you need to store any tall items. There are plenty of storage shelves. The LED lights inside the refrigerator is very bright. It is energy efficient model. The fridge door can be opened from either sides. The bottom freezer has an extra pull-out drawer with adjustable compartments, very nicely designed.
The only thing I did not like about this fridge is that the door won't shut unless you push it. However, a bell will ring the door did not closed properly.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 13 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great value on sale

Customer Rating
4.0 out of 5
4.0
Posted by: WalkerHouse
from Sterling, VA
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Easy open freezer, dual zone temps, keeps vegetables fresh
What's not so great: outside surface needs something not to show fingerprints
We purchased this fridge for $1,500 on sale and it is was a great value at the price. We had a side by side fridge that was a little larger but this fridge is nice. We like the dual climate zones and the vegetables do seem to stay fresher longer in this fridge. We have had the fridge for just over a month now and are pleased with it. It is just the two of us and this fridge is full all the time. If you have a large (4 or more) family you might want to consider a larger capacity fridge.
This product has... An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Budget Conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Terrific product!

Customer Rating
5.0 out of 5
5.0
Posted by: Dolci
from Ocala, Florida
on 01/12/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Everything
What's not so great: Ice maker can make a little noise.
Read all of the reviews on the product prior to purchase, and agreed that this is a great product. Had it over the holidays, and it stored all of my items easily. Only possible drawback is the ice maker which does make noise when it releases the ice but this is not a problem for me. I checked out another Samsung and am glad that I went with this model. The filtered water was a great bonus. I no longer have to carry gallons home from the store.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, No hard to reach spots, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Casual Cook, Love to cook, Practical shopper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

User friendly but a bit noisy!

Customer Rating
5.0 out of 5
5.0
Posted by: 1Feather
from S/E Wisconsin
on 01/11/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Design, ease of use, great water filter!
What's not so great: Should offer more control over meat drawer temperature, noisy
The unit is very practical, though it sounds like a turbo prop taking off in the kitchen when the compressor kicks in. The freezer is user friendly but frost up if it;s filled". Needs a lot of circulation!
The only down fall I see in the refrigerator is the gray paint scratches VERY easily or when you remove the shipping tape and Samsung does not have touch up pens!
The water dispenser dribbles after use... so we need to wipe it daily as well.
The stainless is a higher grade then many other brands and easier to clean.
Working through Best Buy is MUCH easier than Samsung. Do NOT use their online chat.. it will be a waste of your time.
Would I buy this refrigerator again? Absolutely, but ask me in a year or two after I give it time to sink or swim!
All in all, its a nice unit, got a lot of compliments as well.
This product has... Design I love, A convenient ice maker location, Lots of door storage, Multiple temperature zones, meat tray could be colder
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Excellent price !!!

Customer Rating
5.0 out of 5
5.0
Posted by: sunkan70
from Frisco
on 01/10/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
We are very happy with our Samsung 25.8 Cu. Ft. French Door Refrigerator.
Easy to use and with lots of space for a growing family.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great brand, great fridge

Customer Rating
5.0 out of 5
5.0
Posted by: JYC76
from Southern California
on 01/08/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I read a lot of reviews and did a lot of research before settling on this Samsung fridge. I just loved the style of the fridge, the capacity it provides, the ease of opening the bottom freezer because the handle does pull up, and the auto pull-out drawer. I was able to score a great deal while it was on sale and have no regrets with this purchase. Haven't had any problems with it, functionality is great, and no issues with the ice maker. I do wish that I was able to purchase a newer model with the slimmer water filter located in between the produce drawers but that's just a personal preference. I do love the Samsung brand!!!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Budget Conscious, Appliance snob, Always get the deal, Love to cook, Practical shopper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

NEVER BY A SAMSUNG FRIDGE

Customer Rating
1.0 out of 5
1.0
Posted by: 89Nick
from Simi Valley
on 01/06/2012
What's great about it: I'm getting a replacement and it won't be Samsung
August 19, 2011 - Bought the fridge
In four months the cooling system for the fridge & freezer quit. We woke up to water all over the kitchen floor. Samsung gave us a terrible time to get it fixed.
Two days later it did the same thing. More water all over the kitchen floor of our brand new house with bamboo floor. I really had to get mad with Samsung service to get results. They have agreed to replace the fridge. Their process will take 4 to 6 business days. We won't have a fridge till then
Best Buy is not at all helpful with resolving the issue. I will never again buy any appliances from them even though I'm a Silver Rewards member. That means nothing!
About me... Teenage kids, Looking for energy savings, Love to cook, Big Family, Practical shopper
No, I would not recommend this to a friend.
+4points
6out of 8found this review helpful.
Review 19 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Excellent Fridge For the Price

Customer Rating
5.0 out of 5
5.0
Posted by: HappyFridge
from Mass
on 12/30/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Keeps Milk, Water, and Beverages the Coldest
What's not so great: Can't think of one yet
Purchased a new home and the fridge came with it - now I know why... 4 months later and it died on us - so much for Kenmore Elite... Went to Best Buy and looked around and found this model on sale for a short few days for $1499 - Liked the look and size of it - never had a French Door - always a side by side and decided it was time to bring it to a new level...
Love the Freezer on the Bottonm - Kids are in the fridge only half the time now and have to ask for thing now instead of opening it ever 2 minutes...
I will be totally honest - I have never ever had Cold Milk, Water, Coke or Beer the way I have now with this Samsung - It Rocks... Fruit and Veggies are lasting a week longer than in the past years - Very Quite and you don't even realize its on...
Again only a month but I am very happy with this fridge and glad I went with it - Knock on Wood!!!
This product has... Design I love, A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 20 for Samsung 25.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Faulty Item: Do Not Buy!

Customer Rating
1.0 out of 5
1.0
Posted by: Mimi125
from Los Angeles, CA
on 12/22/2011
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: Nothing
May look great with good features but such a nightmare to own. Within 2 years, the fridge has broken down 3x!!! First time covered under one year warranty, but 2nd and 3rd time not covered!!! Has already cost me over $500 for labor and parts..... Samsung purposely makes faulty refrigerators to require service and parts.... DO NOT BUY! You will regret it.
About me... Practical shopper
No, I would not recommend this to a friend.
+5points
6out of 7found this review helpful.
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