Customer Reviews for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Model: RSG257AABP/XAA
SKU: 9522545
UPC: 036725513136
Keep food fresh with this refrigerator that features a Twin Cooling Plus system for optimal cooling and 3 humidity-controlled crispers for storing produce, meat and cheese. The dispenser delivers fresh, filtered water and ice at the touch of a button. Product specs and dimensions (PDF)
Average Customer Rating:
4.7
out of 5
(10 Reviews) 10
Rating Snapshot 10 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
0
1 star
0
90% of customers would recommend this product to a friend
(
9 out of
10)
Customer Reviews for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Review 1 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Nice functional refrigerator
Customer Rating
5.0
Posted by: Cordovalady1
from Cordova, TN
on 12/04/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Lots of room, bins in the freezer, better temp control
What's not so great: Door tends to stay open, middle divided shelf is not flat.
I am really enjoying the new refrigerator! It is almost exactly the same size as my previous one except it feels bigger. I have 2 complaints, though. One is that the adjustable middle shelf that has the ability to have half of it pushed back to make room for a taller item on the bottom shelf does not have both halves of the shelf at exactly the same height. This causes things placed on that shelf to hit a bump in the middle and not slide smoothly to the back. The other problem I have noticed as that the outer door must be intentionally pushed closed with more effort than my previous refrigerator. I often find that I have not pushed it hard enough and the door is swings back open. This is really irritating! I am hoping that it is a matter of balancing, and that with some effort, we can fix this. The icemaker works great, and I love the taste of the filtered water.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Lots of door storage
About me... Budget Conscious, Casual Cook
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 2 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Nice refrigerator but the ice maker too slow
Customer Rating
3.0
Posted by: Finicky1
from Arizona
on 07/21/2011
Value for Price
3.0
Quality
5.0
Features
3.0
Performance
2.0
What's great about it: quiet
What's not so great: slow ice maker
The frige has the slowet ice maner on the planet. It takes 48 hours from empty ice basket to full. The basket is very small and should not take 48 hours to fill.This refrigerator is silent and is laid out nicely, it just has a terrible ice maker.
This product has... A quiet design, Lots of door storage
About me... Practical shopper
No, I would not recommend this to a friend.
+4points
7out of 10found this review helpful.
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Review 3 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
It's been good to us
Customer Rating
4.0
Posted by: Temecula
from Temecula, CA
on 07/08/2011
What's great about it: Had no issues, works great
What's not so great: Drawers don't open all the way
We have owned this frig for about a month & a half. Because of our space we had to get a counter depth size. After full research this model won. With it just being my husband & I it offers enough space. But once we have kids it will not. The Frig side shelves offers more than enough space for all of our condiments & soft drinks. The frezzer side shelves will only fit frozen veggie bags. The ice dispenser kicks about 2 cubes after you release. So don't move your cup until after that. The fruit & veggie drawer only opens to a certain point. It's difficult to remove a head of lettuce. Have to keep the middle shelf half way closed in order to fit the hieght of the milk. It keeps food cold. So all in all it is a good appliance. It does it's job.
This product has... A convenient ice maker location, A quiet design, Lots of door storage
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 4 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Love the Energy Savings
Customer Rating
5.0
Posted by: Utah22
from Salt Lake City
on 02/12/2011
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
5.0
What's great about it: Price for the counter depth and energy savings
What's not so great: The ice/water dispenser button and the drawer operation and opening size.
Over all I am very happy that I bought this unit. It fits my small galley kitchen and I have 5 more cu/ft of space than my old one. Since I'm single the ice cube production doesn't affect me, there is always plenty. And the electric bill has gone down an average of $15/mo since it's was installed.
There are two things that I do not care for, the button to dispense water/ice, it's VERY picky, you cannot just put your glass in the and push you have to hunt for the very small button way up high.
The second is the very noisy and not smooth way the drawers in the freezer and fridge unit open, also I think the opening they give you is very small, they are 12" deep but the opening is only 5".
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 5 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Excellent Value & Quality
Customer Rating
5.0
Posted by: Gardeningartist
from N. Texas
on 01/21/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: quality & value
We love our new Samsung counter depth refrigerator. This is a beautiful appliance (black model). It is also very well thought out & the shelves etc. seem to be very well made. We have just received a new Samsung electric range & hope to be as pleased as we are with the refrigerator.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 6 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Great counter depth refrigerator
Customer Rating
5.0
Posted by: dusti
from houston
on 01/01/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Would have liked more cu ft but would not fit in our space. Overall a great refrigerator!
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 7 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Good Counter Depth Unit
Customer Rating
5.0
Posted by: VistaMac
from Chicago Area
on 09/20/2010
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: See my review
What's not so great: See my review
Like the temperature controls for precise settings. Great lighting in freezer and fridge. Like the ice and water dispenser; seems well made. Selected the side-by-side counter depth design to increase floor space in the kitchen, and make it easier for people to get around, when the fridge or freezer doors are open. Freezer section is plenty big.
The fridge section is smaller than last top freezer 21 cuft unit, apparently because of the counter depth. Not easy to store the long 12-packs of soda, along with everything else. Only ways to get ice is through the dispenser, or remove unit from the inside of the freezer door, and dump ice into a container (no tray inside to grab ice from). Was not happy to learn you need to replace a $50 water filter twice a year; eliminates any possible saving from the energy efficiency from my last 18 year old unit. No adjustment for height in front, so doors close on their own, like my older unit.
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
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Review 8 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Best refrigerator I have ever owned!
Customer Rating
5.0
Posted by: sigfreund
from Atlanta
on 05/24/2010
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Extremely quiet and excellent layout
What's not so great: minimal ice production.
This is the best refrigerator I have ever owned! It is very quiet, holds a lot, and has a great layout. But to be happy with this refrigerator you must make a choice; Is storage and layout in the freezer most important or is large ice production most important. I love having the ice maker in the door, it allows placement of food in the freezer to be stored from top to bottom and much easier to locate later instead of being buried in the back lost for months. Also the dual cooling zones really are a great idea. Minimizes freezer burn and keeps odors and humidity out of the freezer. WARNING: ice output is much less than refrigerators with ice makers located in freezer (not in the door). Adequate for ice in drinks but don't expect to fill up an ice chest. If freezer storage is most important, you will love this unit but if you need a lot of ice look else where.
I would recommend this to a friend!
+38points
38out of 38found this review helpful.
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Review 9 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Great Unit
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Looks, New cooling system
This is a great unit the other people that gave it bad marks are talking about the old one which is not true any more the system has been redone and Is far superior to the old
THIS IS A TOTALLY NEW UNIT NOT LIKE THE OLD
I love the looks with the nicer display and the new lighting is gorgeous.
So if you want a nice looking unit that will keep food longer with a better climate system buy it.
So if you want a nice looking unit that will keep food longer with a better climate system buy it.
I would recommend this to a friend!
+21points
21out of 21found this review helpful.
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Review 10 for Samsung 24.5 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Black
Greatest Fridge I've Ever Seen
Customer Rating
5.0
Posted by: snoopdoug
from North Aurora, IL
on 12/12/2009
What's great about it: In Door Ice Maker/ Water Dispenser, LED Lighting, Twin Cooling Sysem, Everything
What's not so great: Still have yet to find something
First of all I would like to comment on the above posters review. He doesn't even own this fridge but owns an older model so its unfair to rate this one poorly. In the last two years Samsung has not only dominated the Washer/ Dryer Market but also is leading the way in fridges as well. Of course their is always the occasional lemon, but thats why I decided to go with Best Buy's protection plan.
Furthermore the reason I decided to go with this fridge is because it took what I liked about both the LG and Electrolux fridges and combinded it into one fridge.
This Fridge is AWESOME! No Regrets whatsoever
I would recommend this to a friend!
+24points
24out of 24found this review helpful.
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