Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Model: 4870SZ
SKU: 9533187
UPC: 023169127012
This powerful 12-amp upright vacuum features a Pet Power Paw TurboBrush attachment that tackles tough dirt and pet hair on stairs and upholstery.
Average Customer Rating:
4.171 out of 5
4.2
 out of 
5
(35 Reviews) 35
Open Ratings Snapshot
Rating Snapshot 35 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
2
1 star
3
77% of customers would recommend this product to a friend 
(
27 out of 35
)
Customer Reviews for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple
Review 1 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

piece of junk

Customer Rating
1.0 out of 5
1.0
Posted by: pogoanix
from las vegas
on 06/22/2011
What's great about it: price
What's not so great: poor quality
I have been very unsatisfied with this product. The parts don't fasten together properly so it is wobbly and is cheap plastic. The suction is average at best. Sometimes the suction just blows the particles across the floor instead of picking them up. The belt broke ater just a short amount of time. All in all I would not recommend this.
No, I would not recommend this to a friend.
+1point
3out of 5found this review helpful.
Review 2 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

A-1 Vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: dogsx5
from Richmond, CA
on 04/12/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Suction, bag, performance, power, well contructed
What's not so great: Plastic but seems to built tough. Also wish it could have been made in the USA.
After having a reconditioned Kirby for last 25 years, I was very reluctant to purchase an economical vacuum. But now realize how ineffective even the Kirby had become!! Got this Eureka on sale a few months ago at the local Best Buy store and yes without a doubt it is THE BEST BUY I have made in a long time. Even though it's mostly plastic (unlike the all metal Kirby) this is the most efficient and powerful vacuum I could have asked for. With 5 dogs and them now shedding their winter coats, this vacuum is exceptional in picking up pet hair and everything else from the carpet as well as the vinyl flooring. With the powerful rotating brush and suction, It picks up everything in one pass and makes the carpet pile look like new. Even though I have to occasionally buy replacement bags, the convenience and ease to replace them just adds to its value. While some may comment on the the weight, to me it isn't that heavy and would not compromise its efficiency for a lighter model. A great vacuum and five star performer!!!
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 3 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Broke down by second use.

Customer Rating
1.0 out of 5
1.0
Posted by: CB80
from So. California
on 03/11/2011
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
2.0 out of 5
2.0
Performance
1.0 out of 5
1.0
What's great about it: Nothing
What's not so great: Cheaply built.
From the beginning, the upholstery attachment never snapped into place and constantly fell off. The base stopped locking into position after the first use so I had to either carry or roll the vacuum into my closet. And lastly, the handle completely broke off on only the second use. The following day I purchased a Kenmore “Intuition” (for less) that I am completely happy with.
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
Review 4 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great Product

Customer Rating
5.0 out of 5
5.0
Posted by: muneca
from Houston, Tx
on 03/03/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: The suction
What's not so great: a little on the heavy side
OMG! This is the best vacuum cleaner ever. Like the other reviews it is on the heavy side, but worth every penny. The suction is so good it makes my 10 year carpet look almost new.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 5 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great Performance, but heavy

Customer Rating
5.0 out of 5
5.0
Posted by: WillyinMaine
from Maine
on 03/02/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Superior Performance
What's not so great: Weight
I picked up this vacuum on sale in Feb '11. We've only used it once, and this is our first opinion of the machine.
-it has great suction, the number one most important feature of any vacuum.
-it works great on hardwood floors, due to the ability to turn off the power-head brush. This model was by far the most economical upright with this feature that I could find.
-it works equally well on carpet, and the height adjustment is easy to use.
-the detachable mini-powerhead works incredibly well on carpeted stairs with dog hair.
-the cord length is very long, much longer than our old vac.
-changing the bags and filter is easy.
-the only downfall to this machine is the weight.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 6 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great suction.

Customer Rating
4.0 out of 5
4.0
Posted by: CINDY57
from West Virginia
on 01/20/2011
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: suction power
What's not so great: heavy
Bought this for daughter. Easy to assemble and so far she loves it. Has great suction and cleans good. Agree with other reviews that this machine is a little heavy but not a downfall for her.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 7 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Works good, but can be tiring due to being heavy

Customer Rating
4.0 out of 5
4.0
Posted by: aird0g
from Alpharetta, GA
on 01/15/2011
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Powerful suction
What's not so great: Very, very heavy
Changing to / from carpet mode could be improved. Lots of auxiliary tools.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Eureka Boss My Favorite Vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: BCSCT
from Euclid, Ohio
on 10/24/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Great suctioning power. Cleans hard wood floors & carpet. Few minutes to put together. Isn't bagless. Worth $.
What's not so great: It is heavy, but it is still worth it to me.
This is my second Eureka Boss Vacuum. I had the first one for 7 years before my dogs, while playing, accidentally pushed it down a flight a stairs. I just bought the same exact vacuum again today except the pet version and I love it. It sucks up the dirt better than any other vacuum I had in the past and only takes a few minutes to put together. It cleans hard wood floors and carpet. Extra bonus is that it has a bag. I don't like bagless vacuums at all. It is well worth the money.
I would recommend this to a friend!
+12points
12out of 12found this review helpful.
Review 9 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great Vac for Price

Customer Rating
5.0 out of 5
5.0
Posted by: bunnyjo
from Morehead City, NC
on 09/18/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: The cleaning power
What's not so great: The weight.
When I got it home it couldn't wait to get it together. I did have a little trougle lining up the handle right, but that is alll it was as far as putting it together. Three little screws. The power on this is great. It surpasses my old Dirt Devil anyday. It even seems to run by itself somewhat for it goes forward all on it own. The only dowside I can thnk of it is the wieght of it. It is heavy. And the bags are on the small side and seem to fill up quick. I did buy some extra bags when I purchased it though. If you buy this you won't be disappointed.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 10 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Strong, powerful vacuum - gets the job done!

Customer Rating
5.0 out of 5
5.0
Posted by: eureka4ever
from Ft. Wayne
on 08/03/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: suction/cleaning power, attachments
What's not so great: heavy
Overall, a very powerful unit,. The hose isn't very long, but it is super powerful. Great attachments as well. When cleaning the carpet, it pulls itself along due to the strength of the suction.
I had the model before this for 3 years. It had some minor issues, so I took it in to Best Buy to get it fixed (had a 4 year warranty on it). The suction was almost gone (was that way when I got it), it was tough to get the foot release button to work, and the part that the cord wraps around was loose. I thought they'd send it in and I'd get it back good as new. Nope. They replaced it for me! I was allowed to buy a new warranty with this unit as well. I am very impressed with this newer, purple model.
I would recommend this unit to anyone. I've never had a dyson or other high priced models, so I can't compare between them and this one; however, I can tell you that short of buying a carpet shampoo vacuum, my carpets won't be any cleaner with a different, more high priced brand.
One last thing, it does weigh a bit, so if you have to carry it up stairs, make sure you are able to handle the weight. I'm 34, so it isn't an issue now, but I know if my parents needed to buy a new vac, they couldn't buy this one due to the weight and their 2 story home. If you have a 1 story home, then it isn't an issue.
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
Review 11 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great Vacuum cleaner for the price!

Customer Rating
5.0 out of 5
5.0
Posted by: 1selfdoer
from San Francisco, Ca.
on 06/29/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: This is a powerful vacuum cleaner, it has great suction.
What's not so great: This vacuum cleaner is heavier than bagless vacuums.
I was very pleased with the performance of the Eureka Boss Smartvac. It outperformed two different Bissell Bagless Vacuum Cleaners. My Eureka Smartvac picked up a whole bag of dirt and dust that had been left behind by the Bissell Vacuums. I really like the way the vacuum lifts the carpet mat, it make the carpet look newer. The only thing wrong with this vacuum is that it is heavier because of its powerful motor. It's harder to handle than the bagless units but it cleans much better.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 12 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Best Little Sucker

Customer Rating
5.0 out of 5
5.0
Posted by: Ryche
from Ohio
on 06/26/2010
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: Cord to rigid, falls off the spindle a lot when your trying to vacuum. A rubber cord would solve the problem.
It's about time someone made a good vacuum that does'nt cost an arm & leg :)
Very happy with my vacuum!
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 13 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Best vacuum I have ever owned

Customer Rating
5.0 out of 5
5.0
Posted by: Rakster
from Chicago, IL
on 06/21/2010
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Pet fur cleaning, normal cleaning, power.
What's not so great: It's a bit heavy.
First I want to say that I consider myself a vacuum expert because I am a dog lover and have always had dogs, big dogs with lots of fur. So I have had many vacuums over the years, trying many brands (from top of the line to the bottom) from different builders. And while most worked out of the box this is the only one that has worked better then advertised more the a few months later. I have never had to clear a clog (a constant battle with all others). The power of this thing is amazing. If you let the handle go it will walk away from you. And it feels like it could pull the rug off of the baseboard tacks. Sometimes I might not use it for 2-3 weeks and it still clears all of the dog fur as if I cleaned yesterday. It's amazing. So if you have dog fur problems you have found your vacuum. The only complaint I have is that the vacuum is a bit heavy, but the power that it has makes up for the weight since it practically pulls itself along as you use it. So far I have had no problems and the overall quality seems to be good. Nothing has cracked or broken as mentioned in some other reviews.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 14 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Incredible!

Customer Rating
5.0 out of 5
5.0
Posted by: LG43
from Smithtown, NY
on 06/08/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Awesome Suction, Powerful
What's not so great: A little heavy
What an incredible vacuum. I used it for the first time tonight, and I was amazed. It made my carpets look plush and new. I am so pleased with my purchase. Highly recommended!!!
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 15 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

lever doesn't work well

Customer Rating
2.0 out of 5
2.0
Posted by: bubbie55
from sarasota fl
on 05/15/2010
Value for Price
3.0 out of 5
3.0
Quality
3.0 out of 5
3.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: nothing
What's not so great: could not keep lever in place
I returned this vacuum I was guided by Consumers Reports but this definite is a fluke It is extremely heavy *(did not try out as the store had to order it)The lever to change from carpet to bare floors was very hard to push and wouldn't stay put so the rollers wouldn't go around Eureka told me to take it to a certified repair shop and he woukdn't work on it - too many problems with them in the past He suggested I return it I am still looking for a good one
No, I would not recommend this to a friend.
0points
2out of 4found this review helpful.
Review 16 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great suction, but cheap construction

Customer Rating
3.0 out of 5
3.0
Posted by: jmspdx
from Portland, OR
on 05/13/2010
Value for Price
3.0 out of 5
3.0
Quality
2.0 out of 5
2.0
Features
3.0 out of 5
3.0
Performance
5.0 out of 5
5.0
What's great about it: This thing could suck the chrome off a car bumper. Great suction.
What's not so great: Attachments fall out, hose falls off, end of hose broke off after several months' use.
This vacuum has the best suction of any I've ever owned, even more expensive models. I love that about it. It is, however, cheaply constructed. The hose attachments are designed to lock into the back of the machine, but the upholstery tool falls out each time I vacuum floors. The hose is also poorly secured on the machine when the hose is not in use, so it's always flopping off while I vacuum floors. Also, after a few months of use, the hard plastic end on the hose broke off in several chunks. It still holds the cleaning tools securely, but it seems like very cheap construction.
No, I would not recommend this to a friend.
+7points
7out of 7found this review helpful.
Review 17 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great, buy HEAVY Vacuum

Customer Rating
4.0 out of 5
4.0
Posted by: ckitout
from Los Angeles, CA
on 04/11/2010
Value for Price
4.0 out of 5
4.0
Quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Performance
5.0 out of 5
5.0
What's great about it: Easy to assemble, picks up anything and everything in one pass, Nice long cord, works well on pet hair
What's not so great: HEAVY Vacuum!! Hard to close front panel
I really like everything about this vacuum except the weight and front access panel. It works like a dream, picks up dog hair and everything in one pass. Really eliminates any odors associated with vacuuming. This vacuum is VERY Heavy!! I though about returning it because of the weight, but didn't now It's to late. The front access panel has a plastic latch that feels like it might break every time I close it, so try to be gentle. This panel is where the bag is located...so a broken latch in this area would be a real problem.
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
Review 18 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

This thing rocks

Customer Rating
5.0 out of 5
5.0
Posted by: LV2VCUM
from Clarksville, MI
on 03/26/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: POWER, SUCTION, OPTIONS, TOOLS
What's not so great: SLIGHTLY HEAVY BUT WORTH THE PRICE
I don't have pets but purchased the unit due to ratings on this page. My wife and I are sick and tired of having to clean the bagless system and so it is time to get back into the bag vacccum and they are limited. This one has a ton of suction and will even pick up the floor rugs if I try to clean them. Now that job takes two people to do... It is slightly heavy but who cares. It works awesome.
And to the people who have so much pet hair in the house that you need a "pet" vacuum...get rid of the animals. They are ruining your house! Just take a good whiff of the air around you or ask your non-pet friends to tell you the truth.
I would recommend this to a friend!
-21points
2out of 25found this review helpful.
Review 19 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Great Vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: mw52007
from Chicago,IL
on 02/19/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Really works great picking up dog hair!
This vacuum works really great on carpet and hardwood floors. I bought a bagless vacuum when they first came out but prefer to keep all the germs and dirt enclosed in a bag! The is the best I have bought to pick up after our yellow lab and all the shedding!
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 20 for Eureka Boss SmartVac Pet Lover Upright Vacuum - Purple

Love it!

Customer Rating
5.0 out of 5
5.0
Posted by: lls8000
from Wisconsin
on 02/17/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Super strong suction
What's not so great: Holders for attachments aren't the easist to use.
Love the suction power. The hand held attachments do great on the furniture too. I had just vacuumed with my old vac, and then vacuumed with this one, and couldn't believe how much my old vac was leaving behind.
I've only had this one for about 4 weeks, so can't comment on long term durability, but it seems solid to me.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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