Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Model: 00276
SKU: 9549447
UPC: 879957002760
Clean your stairs, upholstery, carpets and more with this canister vacuum that features a Turbinehead brush bar and lightweight adjustable wand.
Average Customer Rating:
4.049 out of 5
4.0
 out of 
5
(41 Reviews) 41
Open Ratings Snapshot
Rating Snapshot 41 reviews
5 stars
23
4 stars
7
3 stars
5
2 stars
2
1 star
4
80% of customers would recommend this product to a friend 
(
33 out of 41
)
Customer Reviews for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue
Review 1 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Excellent canister vacuum

Customer Rating
4.0 out of 5
4.0
Posted by: Houseelf
from South Texas
on 05/19/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Great way to vacuum carpeted stairs
What's not so great: nothing
We needed a vacuum to use on tile floors without rotating brushes in the head, but also a portable vacuum with rotating brushes for use on our carpeted stairs. This product converts easily to use it either way.
Excellent power, lightweight enough to carry upstairs and easy to clean.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Useful tools
About me... Pet owner, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Great Vacuum cleaner!!!

Customer Rating
5.0 out of 5
5.0
Posted by: IObunny
from Los Angeles, CA
on 04/23/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Its built with quality, style and true British workmanship!
What's not so great: The cord is too short...
Excellent product, guarantee and worth every cent!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Not nearly as good as saleperson said

Customer Rating
2.0 out of 5
2.0
Posted by: kingb121
from canton ohio
on 04/03/2012
Value for Price
2.0 out of 5
2.0
Quality
4.0 out of 5
4.0
Features
1.0 out of 5
1.0
Performance
2.0 out of 5
2.0
pros: bag-less and light weight.
cons: power head is weak, doesn't pick up dog hair worth a darn. takes up 6 times longer to vacuum.
Will to recommend
This product is or has... Convenient to store
About me... Teenage kids, Big Family, Pet owner, Brand conscious
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 4 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Awesome Vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: bigfan1
from Columbia,SC
on 04/02/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: easy of use
What's not so great: canister fills fast with dirt
My wife loves this vacuum I would buy another without any hesitation. Well worth the price. My wife now vacuums twice a week. Her old vacuum was doing a good job or so we thought. I could not believe the difference in the vacuum.
This product is or has... Enough suction that a single-pass does the job, Useful tools
About me... Big Family
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Solid Vacuum

Customer Rating
4.0 out of 5
4.0
Posted by: DFS46121
from Coatesville, IN
on 03/09/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Performance, nice variety of attachments
What's not so great: Use on stairs
Purchased this when it was on sale earlier this year after our Oreck bit the dust. First benefit of the Dyson is no bag to empty/change out. Emptying the canister is easy and you'll be amazed at how much dirt/dust your previous vacuum may have missed. Works equally well on various carpet types and hardwood or linoleum floors. It is portable, but can be a little cumbersome on stairs. I am pleased with my purchase overall.
This product is or has... Enough suction that a single-pass does the job, A light canister, A great pet hair picker upper, Useful tools
About me... Pet owner
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Worst $400 I have ever spent!

Customer Rating
1.0 out of 5
1.0
Posted by: Amanda1987
from Aurora, Colorado
on 03/08/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: Nothing!
What's not so great: Everything!
So we bought this vacuum hoping it would be better than 50 dollar Eureka we bought from Walmart. I did a test. I vacuumed all over my downstairs with the Dyson and then turned around and only vacuumed about half of the downstairs with the Eureka. Although the Dyson picked up a good deal of bottom dirt and small things, it didn't pick up all the dog hair from our lab. When we compared the two's canisters the $50 vacuum still picked up more dog hair. In my opinion this vacuum is not worth the $400 if I still have to go back over the carpet with the cheaper vacuum. It gets tangled on everything and doesn't clean the stairs very easily. I am not a happy Dyson owner and will not ever get one again.
About me... Pet owner
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
Review 7 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Basically perfect!!

Customer Rating
5.0 out of 5
5.0
Posted by: lollokaren
from Watertown, MA
on 03/08/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
The DC23 Turbinhead is a high quality product. Despite the awkwardness of canister vacuum, Dyson delivers an ultimate experience in vacuuming due to the quality and extremely high performance of the product.
On top of this we found the item at Best Buy on a huge discount, I believe, because this model has been discontinued, and that's the basic reason for the 5 stars.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Very Good, but a little missing

Customer Rating
4.0 out of 5
4.0
Posted by: JMoSATX
from San Antonio, TX
on 03/08/2012
Value for Price
3.0 out of 5
3.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: it actually works very well...
What's not so great: the system is short on attachments for complete system of cleaning your house...
I am happy with the vacuum cleaner, it's does it's job very well, but the company fell short by not including the small brush head and a couple of other attachments. You'd think that the company wants to WOW you by a full experience. The attachments are expensive and it kinda sucks to have to go buy them to have a complete system.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Convenient to store
About me... All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

WORTH EVERY PENNY!

Customer Rating
5.0 out of 5
5.0
Posted by: CarolinaCamera
from South Carolina
on 03/03/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
After weeks of reading reviews after reviews to find the best-fit vacuum for my home, I decided to spend the money on a Dyson. And, was it worth it! I chose the cannister b/c of my multi-level home and also to get under furniture with ease. I absolutely love the accessories, the retractable cord, the awesome suction, and everything is labeled! I'm very pleased w/ this product! So easy to switch from carpet to hard wood, easy to empty cannister, and it's light-weight for carrying up and down the stairs. I do not have any pets in the home (Dyson offers a specific vacuum for pets). I have mostly hardwood floors and area rugs. It picks up dust, sand, food crumbs, w/ no problem. I use the vacuum everywhere! Kitchen, living room, and even the bathrooms have hardwoods, and the Dyson has been perfect for it! I don't even need the broom anymore!
What I loved even more, you don't have to buy filters for it like the other vacuums I had considered in purchasing! It does come w/ a filter, but all that is required that you rinse it off w/ warm water after 3 months of use. All of these were factors when I decided to purchase the Dyson. I am very pleased w/ this purchase! Within the last month that I've had it, I have not had a single problem w/ loss of suction. Not even when the cannister begins to get full.
The ONLY thing that made me think twice about this purchase (other than the price!) was that Best Buy did not offer any protection plan. As expensive as this product was, I was a little leery. However, when I opened the box, I found that Dyson offers a FIVE year warranty once you register it. Problem solved.
If you're considering buying a Dyson, go get one, you will not be dissapointed!
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Convenient to store, Useful tools
About me... Big Family, Brand conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 10 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Dyson's are always great!

Customer Rating
5.0 out of 5
5.0
Posted by: MKW65
from KC, MO
on 03/02/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Never losses suction
What's not so great: Price
Very nice and versatile machine. Under beds, stairs, corners and wood floors, the vacuum works great. A little pricey, but well worth it.
This product is or has... Enough suction that a single-pass does the job, A light canister, A great pet hair picker upper, Useful tools
About me... Big Family, Pet owner
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 11 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Not worth the price

Customer Rating
1.0 out of 5
1.0
Posted by: vsp569
from Bristol, Virginia
on 03/01/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
2.0 out of 5
2.0
Performance
1.0 out of 5
1.0
What's great about it: Nothing
What's not so great: Most everything
I found this vacuum to be poorly built with cheap components. Suction was poor and the power cord and vacuum hose too short. I returned the vacuum for a refund which was handled professionally..
About me... Pet owner, Brand conscious
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
Review 12 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

High Quality but Heavy, Cumbersome, and Dirty

Customer Rating
3.0 out of 5
3.0
Posted by: FingerLakesJohn
from Upstate NY
on 01/17/2012
Value for Price
3.0 out of 5
3.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: High Quality, Strong Suction, Great Tools
What's not so great: Heavy and Hard to Pull. Messy to Empty. Hose Too Short
Pros: Very high quality. Parts fit well, everything stays together as it should, rugged construction. Rotating joints work smoothly and easily. Strong suction - Finds dirt my old vacuum left behind. Low profile floor tools are great. Very maneuverable and fit under most furniture. Vacuum powered brush is excellent. Much better made than most other vacuums out there at similar price.
Cons: Very heavy and hard to pull, especially on carpet. The front roller/swivel is useless. You are always picking it up to move it cause it won't slide on its own, which makes it quite fatiguing to use. Hose is too short making it hard to reach the top of cabinets, bookcases, and such and requiring you to constantly pull the unit along. Should be 3 feet longer. Power on switch is where the hose retract button should be and vice versa. It's hard to see and hard to get at with your foot. I miss not having it on the handle. Surely with today's wireless technology a remote power switch would be easy to add. Power cord is too short compared to our Hoover upright.
Messy to empty, especially if you accidentally sucked up a tissue or plant leaf, which requires you to go into the tank and dig it out. There is just no way to empty the tank without having a cloud of fine dust and allergens in the air. I do not recommend this vacuum for someone with allergies.
This product is or has... Enough suction that a single-pass does the job, A great pet hair picker upper, Useful tools
About me... engineer
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
Review 13 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Great vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: Allrightnow
from East of Mt. Mitchell
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: All around excellent vac
What's not so great: Awkward carpet to hard floor changeover
So far this vac has exceeded all expectations. Excellent pick up, easy to use and quite snappy looking. The changeover from carpet to hard floors could be better but not enough to downgrade the rating. A hard floor attachment would be nice but the standard head works great. I know I can buy one. Dust pickup is really good.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister
About me... just a regular person
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 14 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Now that's a vacuum cleaner!

Customer Rating
4.0 out of 5
4.0
Posted by: VideoMaker
from Green Bay
on 12/06/2011
What's great about it: It REALLY CLEANS and is easy to use.
What's not so great: I haven't found anything to dislike about this vacuum.
I love my new dyson - an amazing improvement on what my old upright was doing. I particularly like to easy empty feature. I just go to the garbage, flip the switch and empty. We have a multi-level home and it is much easier to vacuum the steps. Before it was often "I'll do that later" because it was such a chore. The auto wind-up cord is a great feature too. It's taken some getting use to - the difference between pushing the upright & pulling the canister along, but I love that it cleans so much better than the old one. We reviewed dozens before purchasing and I am convinced we made the right choice.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, Convenient to store
About me... Brand conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: Jenek
from Mankato, MN
on 09/22/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Ease of use
What's not so great: Harder to store than an upright
I love that I can pick up the vacuum and walk around with it to do steps, cobwebs, etc. The attachments are very easy to change. The canister is very easy to clean, just one button and everything falls out over the garbage can.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Useful tools
About me... Teenage kids, Big Family
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 16 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Not impressed on carpet

Customer Rating
2.0 out of 5
2.0
Posted by: MW216
from New Haven, CT
on 09/12/2011
Value for Price
2.0 out of 5
2.0
Quality
3.0 out of 5
3.0
Features
2.0 out of 5
2.0
Performance
2.0 out of 5
2.0
What's great about it: Pet hair on hard surfaces
What's not so great: Carpet pick up
This was great on my tile and hardwood floors, but terrible on my carpet. Even the area rug at our back door was left with fuzz and some dog hair. And, the button to switch from hard surfaces to carpet is a real pain to turn on. I have to bend over and push it in or pull it out. Why would anyone think that's practical for regular use?
I'm returning it after one day. For all the hype these machines get, I was expecting more!
This product is or has... Useful tools
About me... Pet owner
No, I would not recommend this to a friend.
+3points
5out of 7found this review helpful.
Review 17 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Lighter than an upright

Customer Rating
4.0 out of 5
4.0
Posted by: MSS1
from Brewster, NY
on 08/15/2011
Value for Price
3.0 out of 5
3.0
Quality
3.0 out of 5
3.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Easier to clean the brushes
What's not so great: not as good suction as the upright
I owned a Dyson upright vacuum cleaner before this purchase and the head/brush was very hard to clean. It was also too heavy to bring up and down the stairs. The new canister is very light but the suction is not as strong as the upright. I find myself running over the area 1 more time than I did with the upright. I don't mind it as it is much lighter to manuever and its easier to clean under the furniture. The head/brush is also easy to clean. So I traded the stronger suction of the upright to the ease of the canister. All in all, I am not sorry I bought it and still love the fact that I do not have to change bags. I own a dog and it does the job of picking up the dog hair.
This product is or has... Easy to carry, A light canister
About me... Pet owner
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 18 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Surprising power

Customer Rating
4.0 out of 5
4.0
Posted by: RN101
from CC,TX
on 08/11/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Powerful suction
What's not so great: Needs a real hard floor tool, not just the turbine head shut off.
Three weeks into having this vac, I'm still sucking up cat hair and sand that I had no clue was in the rug. It rolls easily, and the the turbine brush is remarkably strong. Still haven't tried it on cleaning the car, but that will come. No complaints so far.
This product is or has... Enough suction that a single-pass does the job, A light canister, Convenient to store, A great pet hair picker upper, Useful tools
About me... Pet owner
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 19 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Great for small carpets and wood floors

Customer Rating
5.0 out of 5
5.0
Posted by: EddieN
from Colbert, GA
on 08/10/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Really great product. The vacuum works great and would recommend to anyone who needs a small vacuum.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Convenient to store, Useful tools
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 20 for Dyson DC23 Turbinehead HEPA Bagless Canister Vacuum - Iron/Metallic Blue

Very Disappointed- Would NOT recommend

Customer Rating
1.0 out of 5
1.0
Posted by: DebInTx
from Texas
on 05/15/2011
What's great about it: Suction
What's not so great: Inefficient, Poorly Designed
I've had this vacuum for 5 months and dislke it more every time I use it. This unit replaced a Fantom bagless canister. Prior to that I had a Panisonic that was wonderful, but the newer ones are badly designed.
Awesome suction, but useless due to other poorly designed features.
It is supposed to be effective on low pile carpet, but is not. The air-driven (no motor) brush roller head is not heavy enough so it glides on top of or skips over the carpet. It barely brushes the surface of the carpet, and that's when it's making connection. Must make multiple passes to pick up hair/lint. It is not a solid brush, but has a few sparsely placed brush along the roller.
The wand connections separate slightly on the backstroke, losing suction.
The hose is rigid and awkward, always in the way. Bad placement. Because it enters the vacuum on the side rather than the front/top, the unit doesn't follow behind well, pulls sideways, banging into or getting hung up on furniture and door jams. The hose also generates a great deal of static.
The electrical cord is rather short in comparison to the other canisters I've had.
The washable filter was not dry in 24 hours. I finally put it in a window sill with the window open.
Canister fills up very quickly and the lint/hair seems fluffier (more static?) than others and hangs up in the canister, rather than cycling around the canister.
No, I would not recommend this to a friend.
+3points
7out of 11found this review helpful.
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