Customer Reviews for Igloo 6.9 Cu. Ft. Upright Freezer - White
Igloo 6.9 Cu. Ft. Upright Freezer - White
Model: FRF690
SKU: 9605082
UPC: 058465772840
Store your favorite frozen foods in this 6.9 cu. ft. capacity upright freezer. The 3 shelves provide flexible use of space to help you quickly locate what you're looking for.
Average Customer Rating:
3.4
out of 5
(78 Reviews) 78
Rating Snapshot 78 reviews
5 stars
27
4 stars
24
3 stars
4
2 stars
1
1 star
22
69% of customers would recommend this product to a friend
(
54 out of
78)
Customer Reviews for Igloo 6.9 Cu. Ft. Upright Freezer - White
Review 1 for Igloo 6.9 Cu. Ft. Upright Freezer - White
perfect size for what I wanted
Customer Rating
1.0
Posted by: Arnhold
from Loon Lake, Washington
on 05/23/2012
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: size
What's not so great: only worked for 20 days
I bought this freezer to supplement my freezer on my refrigerator, it worked great for 20 days then noticed food was thawing had just filled it with popsicles and ice cream bars for grandchildren and frozen dinners lost it all it was running but quit freezing....will be returning it was going to get another one but don't think so after reading other people had same problem.
About me... single
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
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Review 2 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Run as fast as you can from this PRODUCT
Customer Rating
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: Nothing
I received this deep freezer just 2 days ago. When delivered I was advised by the deliverymen to come out and watch them unpack the freezer. So I stood there as they inspected the freezer and called in about a ding and crease. Best Buy did give me a $50 Best Buy Gift card for damages to freezer. Then they installed freezer and next morning it was as warm as it was the day they delivered it.
So I called Best Buy about it and was scheduled for appointment with Geek Squad for repairs. Day of appointment, Geek Squad calls and says that they do not do repairs on Igloo Products as they do not have the parts to repair them as of yet. So now I am informed to call Best Buy and have a replacement delivered to me. I am now strongly thinking of having them just credit my bank card and let them come and pick this piece of junk up and take it back to where they got it from. It astonishes me how a appliance can leave the manufacturing warehouse without being inspected! They must just make it and ship it without any kind of Quality Control.
So I called Best Buy about it and was scheduled for appointment with Geek Squad for repairs. Day of appointment, Geek Squad calls and says that they do not do repairs on Igloo Products as they do not have the parts to repair them as of yet. So now I am informed to call Best Buy and have a replacement delivered to me. I am now strongly thinking of having them just credit my bank card and let them come and pick this piece of junk up and take it back to where they got it from. It astonishes me how a appliance can leave the manufacturing warehouse without being inspected! They must just make it and ship it without any kind of Quality Control.
This product is... garbage
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
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Review 3 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Broke in 9 months
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: none
What's not so great: No Manufacturer support, rude too
Avoid the IGLOO or Curtis brand at any cost. Freezer broke in warranty period. Wanted me to MAIL it to a warehouse. 110 pounds at my expense OVERNIGHT PLUS 7 DOLLAR HANDLING FEE! Best Buy handled it because I had Blacktie service. Getting a new Frigidaire brand. It's larger and BB even prorated my warranty and free delivery of the new one. Full credit on the broken one too! BEST bUY IS GREAT. CURTIS AND NAMEPLATE IGLOO SUCK!
About me... Budget Conscious
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 4 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Stopped working after 3 months
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: easy access
What's not so great: stop working after 3 months
Worked good first two months. Though I could trust it started stocking it with meat after the third month it stopped working. Guess I can put it out in the garage and use it as a storage cabinet or give it to my worst enemy as a Birthday present that way I don't have to pay for disposal fee.
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
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Review 5 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Exceeded expectations.
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Very quite, small footprint
What's not so great: No hose hookup for defrosting
I have been using this freezer since mid September 2010. It is extremely quiet. It has a very small footprint taking up very little floor space. It holds food for two quite adequately. I love it.
I wish it had a hose connection for easier defrosting.
This product is... A layout that meets my needs, Energy Efficient, Roomy enough to easily find frozen food
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 6 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Stopped working after 5 months
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: nothing
What's not so great: the product, Igloo's customer service
We purchased the freezer in early November, only to have the freezer stop working after 5 months of use. When we contacted Igloo, they gave us the run around, telling us to mail the freezer to their offices for $7. Since we weren't quite sure how to mail a 6.9 cubic foot freezer across the country for $7, we contacted Best Buy again. Thankfully, Best Buy's customer service stepped up and allowed us to return the freezer for a credit.
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
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Review 7 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Good for what it is
Customer Rating
4.0
Value for Price
3.0
Quality
3.0
Features
2.0
Performance
3.0
What's great about it: great price, good size
What's not so great: loud
I like this freezer because it is upright, which means I can slide multiple (small) cookie sheets in at once and not have to stack them. However, it runs fairly loudly, and occasionally the door is suctioned shut and all I can do it wait until the air pressure equalizes. Overall, its an average freezer and it gets the job done, so that's whats important. Plus, its cheaper than much of the competition.
This product is... A layout that meets my needs, Roomy enough to easily find frozen food
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 8 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Great freezer better than a chest freezer
Customer Rating
4.0
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Size and price
What's not so great: the legs are not stable
Need's better legs is my only complaint. Plus the stores should keep it in stock.
This product is... A layout that meets my needs, Roomy enough to easily find frozen food, Easy to lock, Great capacity, Truly frost-free, Designed with bright interior lighting
About me... Budget Conscious, Always get the deal, Big Family
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
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Review 9 for Igloo 6.9 Cu. Ft. Upright Freezer - White
very poor quality
Customer Rating
1.0
What's not so great: I does not work
I got this unit in Nov 2011 and by April 2012 it failed - would not keep items frozen even on the highest setting. It ruined many dollars of food. I called Igaloo for warantee service - thier "solution" - I pay them $7 for "insurance" AND ship the unit to thier repair facility at MY expense!!! What a totally unaceptable postion for a company to take. I see by other posts here that I am far from alone - many units failed in the same manner mine did!
No more Igaloo products for me!!!
Do NOT by one of these freezers!!!
No more Igaloo products for me!!!
Do NOT by one of these freezers!!!
No, I would not recommend this to a friend.
+6points
7out of 8found this review helpful.
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Review 10 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Broke after two weeks
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's not so great: It broke after two weeks
We were really excited to find this smaller freezer at a great price. Took it home, filled it up with meat and baby food, and one day two weeks later opened the door to find everything partially defrosted and the freezer not working. Called Best Buy about exchanging it for a new one and found out since they don't have it in stock we'd have to go back twice - once to return the freezer, at which time they'd order a replacement, and then again to pick up the replacement. Said they can't order the replacement and have it in store for our exchange. So we'll just be returning it and getting another freezer somewhere else.
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
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Review 11 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Lasts 4 months or less
Customer Rating
1.0
Value for Price
2.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: Easy Set up.
What's not so great: It doesn't last and Warranty is ridiculous...
This freezer was to be used to store Breastmilk since our fridgerator/freezer combination doesn't get to low enough temp for long term storage. After 3 months of use the temp started to rise. After consulting "CURTIS INTERNATIONAL" the company that licenses IGLOO's name for their product I was told indeed it would need to be fixed and that to use the 1 yr warranty offered with the product - I would need to "MAIL" the freezer back to them.. That's right, I said "MAIL" and they would only pay for the shipping back once they've fixed it.
Other than that the freezer was great for 2.5 - 3 months. The shelves are not movable so you must be satisfied with the height of the shelves. The size was great it wasn't as deep as other freezers its size so perfect for a small apartment kitchen. I really wanted this to work.
This product is... A layout that meets my needs
No, I would not recommend this to a friend.
+7points
7out of 7found this review helpful.
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Review 12 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Great freezer for price
Customer Rating
4.0
Posted by: Rossters
from central, wi
on 04/02/2012
Value for Price
4.0
Quality
4.0
Features
3.0
Performance
5.0
We just wanted a small upright freezer. We had a small budget and didn't need anything fancy. This hits are needs well. It fills up fast because it is so small but its a good size.for the price we paid.
Only downfall is no interior lights.
This product is... A layout that meets my needs, Truly frost-free
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 13 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Very Happy
Customer Rating
5.0
Value for Price
4.0
Quality
3.0
Features
4.0
Performance
4.0
What's great about it: The size! Roomy without being too big.
What's not so great: Frost.
This freezer is great. I did not want a chest freezer but did not want to pay an arm and a leg for an upright freezer. This one is very affordable and easy to organize.
I have had it for about 45 days and t has frosted up slightly, but no big deal with the savings I do not mind a little work.
This product is... Roomy enough to easily find frozen food, Designed with bright interior lighting
About me... Budget Conscious, meet my needs without taking up too much space
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
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Review 14 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Poor appliance
Customer Rating
1.0
Posted by: Mdickins40
on 03/31/2012
Freezer stopped working within a month and a half. Manufacturer wants us to ship it across the country for warranty which costs more than the freezer. My advice is to find something better or with a better warranty.
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
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Review 15 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Stop and read all the reviews first,...
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: size
What's not so great: it broke after two days
My son helped me purchase this brand freezer for me online and it was delivered on Friday evening. I was excited as my old freezer was big, expensive to run and old. The new one looked great when it arrived, a perfect size for my needs. I was very happy for the first 2 days then it stopped working. I am a senior citizen and i need to budget closely. Having lost all the contents of my food because the freezer broke so soon after it arrived, well i thought they would at least help some with the food. I was told sorry but you didn't buy some sort of extended warranty, even though it was only 2 days? I was told I could get credit for the broken freezer after it is picked up and processed which based on their schedule will be three weeks from now. This is my first experience with an online appliance purchase and I was excited and now am feeling very let down. I have learned it is very important to read the reviews thoroughly in all this. If you are looking for a freezer I would get another brand even if it cost more, it is worth it. Don't buy this model, get another and if you need an appliance seriously consider getting it at the store so if something goes wrong it is much easier to deal with. This freezer is very inexpensive but it is very poor quality, get another model even if it cost more.
This product is... Energy Efficient
About me... Looking for energy savings, Budget Conscious, Big Family
No, I would not recommend this to a friend.
+1point
5out of 9found this review helpful.
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Review 16 for Igloo 6.9 Cu. Ft. Upright Freezer - White
A great replacement,...
Customer Rating
5.0
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
5.0
What's great about it: nice size, uses less energy than the one we had previously
What's not so great: shelves are not adjustable
We had a 20 year old kenmore chest freezer about the same interior space but in terms of access chest freezers are a pain to access what ever is buried at the bottom. For that reason, this one being an upright, and also for reasons of energy efficiency we decided this model would be a good replacement. The delivery people were exceptionally helpful and polite and it was appreciated. The unit isn't too large, it is a perfect middle sized upright freezer. It was plugged in and was ice cold within 15 minutes. Overall a very nice freezer for the money. The only thing that we would change is that the shelves are not adjustable. We had a 20 lb. turkey that was in the old one and put it in the new one and it barely squeezed in between the shelves with no space to spare whatsoever. We checked all the other local sources, big box stores and nobody had one that was comparable.
This product is... A layout that meets my needs, Energy Efficient
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 17 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Good freezer that fit our needs.
Customer Rating
4.0
Posted by: JimB1979
from Tennessee
on 03/01/2012
Value for Price
4.0
Quality
4.0
Features
3.0
Performance
4.0
What's great about it: Value
What's not so great: No gripes, so far so good.
We just needed a small freezer but wanted an upright, this model was just right size and price for us.
This product is... A layout that meets my needs
About me... Looking for energy savings, Brand conscious
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 18 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Broke after 2 months
Customer Rating
1.0
Value for Price
3.0
Quality
1.0
Features
1.0
Performance
1.0
What's not so great: It broke
DO NOT BUY THIS PRODUCT! I bought it because I was looking for a small, upright freezer and this product fit the description. Everything was groovy for a couple of months until I went to grab some meat to defrost for dinner and noticed 90% of contents were warm…not even cold! Oddly enough, the very bottom self was frozen. Unfortunately, that’s where I keep an extra bag of ice. So, all of my meat was ruined (worth more $$$ than the price of the freezer!), but my worthless ice was frozen. Piece of #### freezer!
About me... Casual Cook
No, I would not recommend this to a friend.
+8points
8out of 8found this review helpful.
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Review 19 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Run Away
Customer Rating
1.0
Posted by: BuyerRemorse
from Washington, DC
on 02/16/2012
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
What's great about it: The size.
What's not so great: It's a freezer that doesn't freeze. It would be very welcome on an island of misfit appliances.
We bought this freezer for use in our home. One month and five days after we plugged it in, it stopped cooling, and we lost about $70 worth of food. We called Best Buy, but since it was past 30 days, they instructed us to call the manufacturer. We called the manufacturer and the representative instructed us to do the following:
1) Turn the control knob up and down several times;
2) turn the knob all the way down to the lowest setting;
3) unplug the unit;
4) wait for 12 hours; and
5) plug the unit into a different receptacle.
1) Turn the control knob up and down several times;
2) turn the knob all the way down to the lowest setting;
3) unplug the unit;
4) wait for 12 hours; and
5) plug the unit into a different receptacle.
The representative informed us that this would reset the unit to factory settings. It did nothing to instill a sense of confidence in the appliance. We followed the directions and it still didn't work. We contacted the manufacturer again and the rep told us to send in the sales receipt and they would get back to us in 48 hours. A week after emailing the receipt, and hearing nothing from the manufacturer, we called back and explained the whole situation again. We were then told that we would need to ship the unit one-way with insurance to their warehouse in Illinois, and that we would need to bear the cost of that. In six to seven weeks, the manufacturer would ship us back our repaired unit or a new one.
If you decide to purchase this appliance, we wish you the best of luck. We now have a 6.9 cubic foot box, which no one seems to want.
No, I would not recommend this to a friend.
+10points
13out of 16found this review helpful.
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Review 20 for Igloo 6.9 Cu. Ft. Upright Freezer - White
Excellent freezer for a couple.
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
This upright freezer is an excellent choice and does the job if you are looking to keep a small capacity of items due to overflow within the regular freezer.
This product is... A layout that meets my needs, Energy Efficient, Roomy enough to easily find frozen food, Great capacity, Truly frost-free
About me... Looking for energy savings, Budget Conscious, Casual Cook
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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