Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Model: DLG5002W
SKU: 9755298
UPC: 048231010467
Properly dry your clothes with this dryer that features an electronic control panel with LED display and Dial-A-Cycle option provides easy operation and 12 cycles to provide the correct temperature and time to dry a variety of fabrics.
Average Customer Rating:
4.818 out of 5
4.8
 out of 
5
(22 Reviews) 22
Open Ratings Snapshot
Rating Snapshot 22 reviews
5 stars
18
4 stars
4
3 stars
0
2 stars
0
1 star
0
100% of customers would recommend this product to a friend 
(
22 out of 22
)
Customer Questions & Answers:
4 Questions | 7 Answers
Customer Reviews for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White
Review 1 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Outstanding dryer!

Customer Rating
5.0 out of 5
5.0
Posted by: colbertbooyah
from Michigan
on 04/02/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: LG reputation
What's not so great: Price, I guess? I got it for $850.
I've had this dryer for a couple weeks and have ran about a dozen loads. I am very pleased with the extremely quick dry time. The control panel is well lit and the features are easy to use. Feels like something from the future.
However, it is the functionality that makes it stand out. And it has that in spades. Solid product and the high rated reviews are true, amazing dryer.
If I had any complaints (which I don't)... it ain't cheap (but it is worth every penny). I upgraded from a standard Whirlpool and this thing is in another league. Like going from little league to the bigs. AND ignore reviews about it not drying things completely. In just a few loads, I figured out that jeans may need a couple extra minutes when being dried with other cotton items. The appliance does a great job of stopping when your clothes are dry. I like that my items are a tiny bit underdried, as opposed to way over dried.
But she gets it right when you know how to set your dryer. And it's not brain surgery. Read the manual and you will experience wonderful results!
This product is or has... Big enough capacity for a comforter, All the cycles I need, cool noises, super quiet
About me... Looking for energy savings, Always get the deal
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Very easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: Buzzyboy
from Hinsdale, IL
on 03/05/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Quiet
What's not so great: have not found anything yet
So far So good. Easy to use, quiet and love the music. Hope this helps. I did a lot of research on line and in stores. I think I made the right choice.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need, quiet
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 3 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Easy controls, lots of adjustment, easy on clothes

Customer Rating
5.0 out of 5
5.0
Posted by: dunstan18
from Los Angeles, CA
on 03/01/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Myriad of adjustments, highly customizable, quiet and functional.
What's not so great: Occasionally leaves the load of clothes slightly damp unless set to "maximum dry" setting.
This dryer has every adjustment I could imagine ever needing. Large capacity, user-adjustable temp, dryness settings, time and the drying rack that installs inside the dryer is an awesome feature when drying shoes or garments you don't want tumbled around for 30 minutes. My only complaint, a minor one, is that our dryer tends to keep loads a bit more damp than we'd like. There's a fine line between over-cooking the clothes and having them scorched and getting them just right. Our dryer needs to be set to "max dry" to get them "normal dry" in my opinion. Otherwise the load finishes and there will still be just a hint of moisture in the clothes. Otherwise, love the unit and plan to keep it a long time.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... all about functionality
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 4 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Love, Love, Love

Customer Rating
5.0 out of 5
5.0
Posted by: KB43
from MIssoula, MT
on 02/02/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: Dry sensor but I can live with it
I have had a Kenmore washer and dryer for the last 13 plus years and the dryer finally went out. I researched washers and dryers and knew I wanted a top loading washer, had heard to many bad stories about the front loaders. Did I find the perfect set! Washer and dryer are awesome , there are so many options for settings it's sometimes hard to decide which setting to use. The only issue I have with the dryer is it senses when your clothes should by dry and turns off but sometimes the clothes are not completely dry so you have to do a manual set for a little longer. Overall wonderful job LG you outdid yourself.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Teenage kids, Looking for energy savings, Appliance snob, Parent of kids
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 5 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Great unit

Customer Rating
5.0 out of 5
5.0
Posted by: JoseAF
from los angeles
on 02/01/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Love this unit. The previous unit I had said it would do the work but did not. this one does
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Looking for energy savings, Design conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 6 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: Joan812
from Readington,NJ
on 01/12/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Quiet
What's not so great: Temperature doesn't get very hot even at hottest setting
Dryer has a large capacity and the filter is easy to clean.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Great dryer

Customer Rating
5.0 out of 5
5.0
Posted by: xrellix
from Twin Cities, MN
on 12/11/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Dries well.
What's not so great: Takes long.
This dryer has been great so far. Takes long for large loads but comes out dry.
This product is or has... Big enough capacity for a comforter, All the cycles I need, All the settings I need
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Low vibration, nice capacity

Customer Rating
4.0 out of 5
4.0
Posted by: Jeff1218
from Milwaukee, WI
on 11/11/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Low Vibration, Large Capacity
What's not so great: Extracts too much water from clothes at high spin speeds
For a short time I had a front-loading washer (also an LG), but it was on the second floor & caused so much vibration that a crack developed in the ceiling below. With this washer as it spins I can see the drum wobble some, but standing next to it I cannot feel any vibration. I have had the problem others have reported where the spin removes so much water from the clothes that the dryer cannot get the wrinkles out. Using a low spin speed solves the problem. I am happy that I bought the larger capacity model, as it is able to wash a very thick queen-size comforter.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
I would recommend this to a friend!
-2points
1out of 4found this review helpful.
Review 9 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

great replacement dryer

Customer Rating
5.0 out of 5
5.0
Posted by: hightechjunkie
from Colorado Springs, CO
on 10/18/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Quiet !
What's not so great: Remote support can read dryer's diagnostics through the phone.
We started to look for a flat screen TV and she saw the dryer. She got the dryer. We replaced a 22 year old Kenmore gas dryer with the LG DLG5002W gas dryer. It was a customer return and just the right price for us. We have a LG front load washer so the LG brand was a known item.
Initial loads was faster drying than the old Kenmore. Considerably quiter. It kept up with the washer, load for load, so I am pretty impressed. No more waiting for the dryer to unload and load current washer load. I think the high speed spin of the washer helps in quicker drying.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out
About me... Looking for energy savings, Budget Conscious, Always get the deal
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 10 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Great Dryer

Customer Rating
5.0 out of 5
5.0
Posted by: ktebenezar
from Brewster, Ma
on 10/13/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Efficient at drying clothes quickly
What's not so great: "Dinging" noise for setting cycles
So far I love this dryer! I have had it for a month now and it has lived up to its description. Clothes are dry in 30 min with a regular load, a little longer for towels and bedding and it has special cycles for those too. The space inside is large enough to fit bedding and other large loads. It runs so much quieter then my last dryer (14 yr old GE). The "dinging" noise when you turn the cycle dial is a little annoying but my 11 yr old son loves it and he's the one who moves the clothes to the dryer and starts it so that is something I can overlook. I needed to reverse the door on the dryer and although the directions were a little confusing it was simple enough to do without them. There are a lot of settings to choose from although I'll probably never use all of them its nice to have the options. The digital displays have me worried about future repairs but it seems most choices out there now all revolve around the electronic buttons and LG was rated one of the better choices with low repair history so I'm hoping for the best!
I would definately recommend this dryer.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 11 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Great replacement dryer

Customer Rating
4.0 out of 5
4.0
Posted by: Pickone
from San Rafael CA
on 09/10/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: It does the job properly
What's not so great: A bit pricey
When you need to replace your dryer. Try this LG product. It is designed flawlessly, operates with ease and accuracy and is quite an impressive product. The dryers sensor PROPERLY dries Towels when mixed with clothes. Unlike the Whirlpool product that I previously owned that BOASTED the same. Time to give those foreign made products the respect that they ARE due. Our stuff stinks right now. The Maytag that I owned previous to the Whirlpool product was a superior product to the Whirlpool product even though it was a simplier machine. Hope you digest this information honestly as LG is the way to go at this point in our lives!
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Looking for energy savings, Parent of kids, Design conscious, looking for the best around, hopes product lives up to my hype
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
 
0points
1out of 2found this review helpful.
Review 12 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Love it!!

Customer Rating
5.0 out of 5
5.0
Posted by: Dano79
from Lemon Grove, CA
on 08/24/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Quiet
What's not so great: N/A so far . . . had it one month
Priced this model at Home Depot and Best Buy; bought at Best Buy with a $100 savings.
The Dryer works fantastic; our old one would take 10 minutes longer and was loud and noisey.
This new dryer is quiet and efficient - we love it!
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Parent of kids, household of six!!
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
 
+1point
1out of 1found this review helpful.
Review 13 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

great machine

Customer Rating
5.0 out of 5
5.0
Posted by: saxgfadfgadf
from Boston
on 08/24/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
We have had it for a couple of months now and we can't say enough good things about it. It's quiet, efficient and can handle a big load.
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 14 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Overall good, but not 100% happy

Customer Rating
4.0 out of 5
4.0
Posted by: sg511
from monroeville pa
on 08/11/2011
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
3.0 out of 5
3.0
What's great about it: Capacity, features
What's not so great: loads aren't always completely dry; some excessive wrinkling
I've had the LG 5002 dryer for a short time so I haven't figured out the best settings for different loads. I've noticed cotton shirts can be very wrinkled when they come out of the dryer, even though I think I have it on the correct setting for that type of load. My greatest concern with it is that the dryness sensor often determines that the load is dry when it really isn't, so it turns off. For example, I cannot wash shorts & pants together with shirts because the dryer turns off before the pants are completely dry. Hopefully I can find the perfect settings for optimal performance. Also, anyone that relies on the "end-of-cycle" signal should know that it is not very loud at all. Other than these few concerns I'm fairly pleased with the dryer and I love the capacity and features!
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house
About me... Teenage kids, Budget Conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 15 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Some Good, some not so good

Customer Rating
4.0 out of 5
4.0
Posted by: LGDryer
from NW Atlanta
on 08/10/2011
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
3.0 out of 5
3.0
What's great about it: Looks, Settings, Easy to use
What's not so great: Not as effective as promised
This dryer looks great, has lots of features, and is very easy to use. It just doesn't dry as quickly or as thoroughly as it should. I had someone come out and make sure that it was working correctly and he said it seemed fine. You have to manipulate the automatic programing to either "more dry ", for a longer time, or at a higher temperature to really get it to work. NOT the time saver I was hoping for at this price.
This product is or has... All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 16 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Simply awesome

Customer Rating
5.0 out of 5
5.0
Posted by: LookingforaGreatVacuum
from Pennsylvania
on 08/10/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Saves me money and dries everything I put in it without shrinking it.
What's not so great: they are in my basement :)
I replaced a 4-year old electric dryer with this gas dryer. My electric bill went from $300 a month to $115 a month. It's huge inside as I have already dried my oversized, very expensive king size comforter. The dryness sensor is great. I would recommend this LG appliance to anyone. I performed weeks of research before I purchased my LG Washer and gas dryer. I'm extremely pleased with both.
This product is or has... Big enough capacity for a comforter, All the settings I need
About me... Looking for energy savings
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 17 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

BEST DRYER

Customer Rating
5.0 out of 5
5.0
Posted by: polo99us
from Atlanta Ga
on 07/18/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Too many to mention.
What's not so great: N/A
The Whirlpool cabrio wasnt the best dryer. But The LG Dryer, dried ALL my clothes. A+++++
This product is or has... Big enough capacity for a comforter, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need, best dryer!!!!!
About me... Teenage kids, Budget Conscious, Heavy Drycleaner, Appliance snob, Always get the deal, Green Consumer, Parent of kids, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Outstanding dryer

Customer Rating
5.0 out of 5
5.0
Posted by: Archieb
from Janesville, WI
on 06/23/2011
What's great about it: All electronic readout and controls
What's not so great: Nothning
My 14 year old dryer failed and I started by reading a leading consumer magazine tests on dryers. This LG was rated in the top 5. I then looked for consumer reviews online and found all were very positive. Finally price dropped by $250, I was sold on this dryer.
Quiet, large capacity, mutiple automatic settings plus the ability to customize settings to meet your needs. Large, easy to remove and clean lint filter. Even has a flow test to check for blockage in the venting. Hightly recommended.
This product is or has... Big enough capacity for a comforter, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Green Consumer
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

Great product

Customer Rating
5.0 out of 5
5.0
Posted by: homeowner2
from Minnesota
on 01/31/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Clothes are cleaner than with agitator model
What's not so great: nothing yet!
We were suprised to see how well it cleaned. To watch it work we were sceptical, but noticed improvements in how clean the clothes were coming out. It was removing set in usage issues.
I would recommend this to a friend!
-7points
0out of 7found this review helpful.
Review 20 for LG 7.3 Cu. Ft. 12-Cycle Ultra Capacity Gas Dryer - White

So Far, So Good

Customer Rating
5.0 out of 5
5.0
Posted by: klolly
from Las Vegas
on 10/06/2010
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Lots of settings, glass door
What's not so great: A little louder than expected, but not annoying
Just bought this dryer & the matching washer after my Kenmore dryer had trouble with it's electronic touch pad. Too expensive to replace versus buying new. Products have come a long way so it was time to upgrade.
After our dryer started beeping incessantly and we realized we had to buy something new, we both went online and did independent research. After a full day of looking, I went to him with this dryer & the washer and he had picked the same ones! Yay!
Delivery was "good" but could have been a little better. I think the delivery guy got a little annoyed that he had to switch the door on the dryer to open the other direction because of my laundry room configuration. Actual delivery day/time was as promised. He knew what he was doing when installing.
There are a lot of settings and I haven't tried them all yet. I am pleased with the Energy Star efficiency information and it is drying just fine. I mean, really, it dries clothes at various heat settings. It's not like it can cook dinner! It does make a different sound than my old dryer, and might be a little louder, though not unpleasant. My den, where I spend a lot of time, shares the wall with the laundry room. I can tell when it's on, but it isn't annoying. The electronic display is really cool, but worrisome because that's where my old dryer went bad :(
I like the rack that you can place shoes and garments on so they don't spin while they dry. I did throw a couple of pillows in it today and they came out nice and fluffy. I did a HUGE load of towels last night and it dried them very well and it didn't seem to take as long as my old dryer. Lint screen is convenient. Other than that, it's a dryer. It works. I could have paid less for a cheaper model, but I think this one was worth the money.
Overall, I love the look of the unit, LOVE the glass door that lets me see where the clothes are so I can move them around if needed, it has a lot of options and I think it will perform well for a long time. It's big inside and can handle the washer, which is also HUGE!
LG products seem to hold up really well and their warranties are great, but I did buy the extended warranty as a safeguard after what I went through with my old dryer. I have a TV, had cell phones and will definitely buy their products in the future if they keep up the good work!
You probably can't go wrong with this purchase. Just make sure to do your price comparisons and watch for sales within the first 30 days! This one just went on sale after I paid full price a few days ago. Best Buy will be seeing me tomorrow!
Happy Drying!
I would recommend this to a friend!
+11points
11out of 11found this review helpful.
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