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Customer Reviews for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Model: LFX28978ST
SKU: 9848949
UPC: 048231783200
This refrigerator offers plenty of space with a 27.6 cu. ft. capacity and features a tall thru-the-door ice and water dispenser that lets you easily fill versize containers. The multi-airflow cooling system maintains a consistent internal temperature. Product specs and dimensions (PDF)
Average Customer Rating:
4.2
out of 5
(43 Reviews) 43
Rating Snapshot 43 reviews
5 stars
25
4 stars
9
3 stars
4
2 stars
2
1 star
3
79% of customers would recommend this product to a friend
(
34 out of
43)
Customer Reviews for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Review 1 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Posted by: JZTX
from Austin, TX
on 07/29/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
So, my review is probably skewed by the fact that we happened upon a great sale on this item (essentially 30 percent off), but I must say that this has been such a worthwhile purchase. A lot of people will complain about the size of the icemaker, but we've found it to be more than adequate in the month that we've had it. The refrigerator compartment has more than enough space to accommodate your grocery needs, and the freezer holds a lot more than you think. Props to LG for making it a stylish addition to the kitchen, as well. So glad we bought this fridge!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Lots of door storage
I would recommend this to a friend!
+18points
18out of 18found this review helpful.
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Review 2 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Overall Satisfied
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's not so great: Keys sometime don't work well...ice maker is OK
Don't have much to complain except the keys in the front don't work really well...sometimes you have to push many times to kick off the function. Ice in the icemaker gets stuck if you don't use much.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Lots of door storage, Multiple temperature zones
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 3 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Roomy fridge, but noisy!
Customer Rating
3.0
Value for Price
3.0
Quality
2.0
Features
5.0
Performance
2.0
What's great about it: Size, look, functionality
What's not so great: Fridge makes creaking noise when doors are opened and closed, Ice maker jams up all the time.
This fridge is really nice size wise, and the overall look and design are really nice. The issues that I have had is that every time you open and close the fridge doors, the unit makes a creaking sound. If I slam the bottom freezer door the sound stops, but then returns a little later.Also, the ice make seems to jam up alot. If you use the ice maker everyday, it probably won't be an issue, but if it is used infrequently, the ice melts together in the bin and won't drop.
This product has... Design I love, An easy to change water filter, Multiple temperature zones
About me... Budget Conscious, Always get the deal
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
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Review 4 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Ice Maker Broke After 3 Months
Customer Rating
1.0
Posted by: OhManLG
from Seattle
on 04/15/2012
Value for Price
1.0
Quality
1.0
Features
3.0
Performance
3.0
What's great about it: Size
What's not so great: Everything else
I didn't listen to the reviews online and it has come back and bite me in the b***. All of sudden, the ice maker stopped working and at the perfect time as I was expecting lots of guest.
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
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Review 5 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Generally Satisfied
Customer Rating
4.0
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
We've now owned this model for one year. As stated in previous reviews, the ice maker is on the small side. During the cooler months, it's been fine, however a few times during summer we have run it out of ice (we have 6 in our family). The stainless steel is very nice, but does show finger prints and watermarks easily. The location of the water dispenser isn't very intuitive, so most first time users end up spraying the floor. The last complaint would be that the picture of a glass and the word "water" is wearing off on the water dispenser. The capacity for both the refrigerator and freezing is great and it runs quietly.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 6 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
1 year review
Customer Rating
2.0
Posted by: Candidly
from Georgia
on 02/07/2012
What's great about it: Looks good.
What's not so great: Water dispenser drips too much
Owned 11 months. Initially, water dispenser dripped a few drops after every use, which manual states is normal. It adds up depending on how much it is used. After 6 months it started to drip 7-10 drips/use and I have to sop up the water every few days after I notice water dripping or running down the front of fridge (from water filled tray). There are only 2 of us who drink from water dispenser. I think even 3 drops/use is unacceptable. I have owned other brands with water dispensers and they never dripped. Ice storage bin is very small, but only 1 person uses ice in our home, so not a problem for us. (Also own LG stove, vacuum and microwave, and have had to send vac and microwave in for repairs after only months of use...not impressed with LG)
This product has... A convenient ice maker location, An easy to change water filter, A quiet design
About me... All about design
No, I would not recommend this to a friend.
0points
1out of 2found this review helpful.
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Review 7 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Great refrigerator
Customer Rating
4.0
Posted by: hinshar
from Nipomo, CA
on 02/02/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: Great fridge for the price we got
What's not so great: the water dispenser unit goes off when trying to clean
I really like this refrigerator but the water in the door feature is not the best which means that if you try and clean the stainless steel around the ice cube/water area you have to open the door so that the refrigerator does not dispense it. Its very annoying..but for now thats the only issue that bugs me.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Multiple temperature zones
About me... Looking for energy savings
I would recommend this to a friend!
0points
1out of 2found this review helpful.
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Review 8 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
So far so good
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Design of space and ice maker
What's not so great: Not as much door space for condiments, jam etc.
We have been gone most of the time since we bought this, but are satisfied thus far and were impressed by the employees who delivered and installed it.
This product has... Design I love, A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Looking for energy savings, Casual Cook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 9 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Great fridge except....
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
2.0
Performance
4.0
What's great about it: Good looking, great interior
What's not so great: Water dispenser, size of ice bin
We really like the interior layout of this fridge. It has see through glass shelves which are nice. What we don't like is the ice maker doesn't keep up very well. Approximately 3 glasses of ice and it is out of ice. Also, hate where the water dispenser is located!
We love the retractable glass shelves that slide back to allow for taller items. Freezer has good room in it also.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 10 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Super refrigerator!
Customer Rating
5.0
What's great about it: efficient, quiet design
What's not so great: lack of storage space for extra tall containers
Really like this LG French Door Refrigerator. It has all features we wanted and runs quietly. Only negative I could think of is it does not have a tall enough in door space for wine bottles or extra tall containers without removing one of the shelves.
This product has... A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Practical shopper
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 11 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Concerned about Ice Maker
Customer Rating
3.0
Posted by: Bothia
from Albuquerque, NM
on 11/28/2011
What's great about it: Nice Storage and Look.
What's not so great: Have problems with Ice Maker after owning only 2 Months.
I have purchased this product and have only owned for 2 Months and am now having problems with Ice Maker on Door. Ice Maker sticks and makes a humming noice. Was told no direct Service Repair person in town, so they have to schedule someone from out of Albuquerque to look at Refrigerator/Freezer.
No, I would not recommend this to a friend.
-2points
0out of 2found this review helpful.
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Review 12 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Glad to get this!
Customer Rating
5.0
Posted by: 2011TexasMom
from Sherman,TX
on 11/02/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Tons of space
We first purchased a Samsung side-by-side 31 cu ft model. After 2 deliveries of refrigerators with problems straight out of the box we switched to this LG model. I had liked this one from the beginning but our initial purchase was a bit cheaper. We have been extremely pleased with this LG. The refrigerator has great lighting and lots of space with the adjustable shelving features. The right-side door easily holds 3 gallons of milk plus a jug of juice with room in the bottom shelf for mustard, jelly, etc. We did choose to take the very top covered shelf off of the right-side door to make getting the milks in and out easier. We haven't missed or needed that shelf at all. The freezer has abundant space and I love the split level within the one huge pull-out drawer. The ice maker did seem to make slow at first. The first few days I was thinking we'd never get enough made, but after that it has kept up with our family of 6 just fine (and there are usually several of us home all day everyday). The open door indicator is nice also. The only thing I would prefer differently on this fridge is if the control panel were positioned over the ice/water dispensing area instead of beside it. As it is it is VERY easy for little 2 year old hands to push the sensors and change the temps. It does have a locking feature to lock the controls, but that also locks the water and ice dispensing.
This product has... A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage
About me... Big Family
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 13 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
At least the ice maker works! :~)
Customer Rating
4.0
Posted by: jacksjj
from Montgomery, TX
on 08/31/2011
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Quiet, spacious, ice maker is great.
What's not so great: Not enough space for tall stuff, loud when opening freezer drawer.
I bought this to replace a Samsung model I had just purchased 2 months before. The ice maker quit working & 5 visits from the repair man couldn't get it working again. So I returned it & ended up with this LG model.
Overall, it is a nice fridge. Very spacious, attractive & seems to work great so far. There are 2 things about it that I don't like. There isn't very much room for tall items. If you want more room, you have to remove one of the shelves. Also, the freezer drawer is very LOUD when you open it. After it was delivered I asked the delivery guy if it was normal & he said yes. I would've bet good money that this model wasn't like that at Best Buy. So I went in there & sure enough it WAS that loud! I don't know if I didn't notice it because Best Buy is so noisy with the music & tvs playing, or if it's because I had a one track mind...an ice maker that worked. But it was the only fridge in the whole store that was that loud when opening the freezer drawer. Nobody will be sneaking any ice cream, that's for sure!
Anyway, overall it is a nice fridge. I did like the Samsung model design better...but at least this one makes ice! :~)
Anyway, overall it is a nice fridge. I did like the Samsung model design better...but at least this one makes ice! :~)
This product has... A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Teenage kids, Budget Conscious, Practical shopper
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 14 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Excellent product for price and features
Customer Rating
5.0
Posted by: CCGG
from South Pasadena, CA
on 08/18/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Style, design, features
What's not so great: Some of the shelves are very deep and I am on the short side (5'1") so hard to reach the back of the top shelf.
Our fridge died and so had to make a "spontaneous" purchase. Did not have much time to research or check for recommendations. We are very happy with our purchase. Went from a side by side to a top fridge and bottom freezer. The freezer is so roomy and the ice maker in the door allows for more room in the fridge. The adjustable shelf is a nice feature as is the various size compartments/drawers. Love the top roll out drawer in the freezer too.
Overall we are thrilled with the purchase.
Overall we are thrilled with the purchase.
This product has... Design I love, A convenient ice maker location, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Budget Conscious, Love to cook, Practical shopper
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 15 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Expensive but very nice 3 door fridge
Customer Rating
4.0
Value for Price
3.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: wide open design, nice feature set, 10 year warranty
What's not so great: Ex$pen$ive compared to more conventional models
Let me say that 3 door fridges, unless you find them on sale, are more expensive than side-by-sides. New and popular design and all that.
Compared LG to Samsung when shopping. Dennis, BB salesman, we very knowledgable about all refridgerators. He pointed out pro and con for both. Decided on LG because of the micro-sized ice maker and water filter placement. Shelves, colors, lights, switches and size were almost identical to Samsung offerings. Price was about the same also. Dennis did point out that LG offers 10 year warranty on compressor, which was what killed my 5 year old Whirlpool (grrr..Sears wanted $1200 to repair it...I paid $1499 for it...grrr!). Bought it friday, paid an extra $30 for next day delivery, and it was in my house, hooked up, and cooling down by 2pm Saturday. The delivery / install guys were super nice and knowledgable. I am not an easy grader and I give the entire BB team a 4.9....would have been 5 except the didn't mentioin the unit was going on sale for $500 less on Sunday. It's all good...stopped in Sunday, saw the sale, went to customer service and they quickly refunded me the money.
The refridgerator itself is very nice. It's a refridgerator and not the space shuttle so it's hard to give it a rating beyond '..it keeps stuff cold/frozen...' It is a very nice design and easy to find things but going back to a basket freezer after 20+ years of side-by-side stacking is a little jarring. We'll have to see how well I can adapt to it.
Compared LG to Samsung when shopping. Dennis, BB salesman, we very knowledgable about all refridgerators. He pointed out pro and con for both. Decided on LG because of the micro-sized ice maker and water filter placement. Shelves, colors, lights, switches and size were almost identical to Samsung offerings. Price was about the same also. Dennis did point out that LG offers 10 year warranty on compressor, which was what killed my 5 year old Whirlpool (grrr..Sears wanted $1200 to repair it...I paid $1499 for it...grrr!). Bought it friday, paid an extra $30 for next day delivery, and it was in my house, hooked up, and cooling down by 2pm Saturday. The delivery / install guys were super nice and knowledgable. I am not an easy grader and I give the entire BB team a 4.9....would have been 5 except the didn't mentioin the unit was going on sale for $500 less on Sunday. It's all good...stopped in Sunday, saw the sale, went to customer service and they quickly refunded me the money.
The refridgerator itself is very nice. It's a refridgerator and not the space shuttle so it's hard to give it a rating beyond '..it keeps stuff cold/frozen...' It is a very nice design and easy to find things but going back to a basket freezer after 20+ years of side-by-side stacking is a little jarring. We'll have to see how well I can adapt to it.
This product has... A convenient ice maker location, An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage
About me... Appliance snob, Love to cook, Big Family
I would recommend this to a friend!
+9points
12out of 15found this review helpful.
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Review 16 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Great value if you can land the right sale price
Customer Rating
5.0
Posted by: supason
from Santa Clarita, CA
on 08/12/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Extremely energy efficient for french door fridge, great price when on best sale, very good design
What's not so great: Paying full price for it or not getting the lowest sale price for it
I have to preface this review with a note: I am a price scouring fiend. We purchased this fridge after a lot of research and even after we bought it, I kept looking at the prices to ensure I got us the best deal possible. We bought the fridge during the Memorial Day sale at $1799. Since then, there has been the 4th of July sale and other random sales, but none have come close to that price. As a first time fridge buyer, I was astonished by how much the price of appliances fluctuates. I would advise others to be very wary of sales and try to gauge the range of prices as best as possible before buying.
For the price we paid, I don't think we could have purchased a better fridge. Yes, the shelves installed as they are make it difficult to put in tall items like wine bottles and milk cartons. Yes, the left door shelves are small because the ice maker is hiding behind it. And yes, the right door must be opened before the left to avoid pushing the bar on the left door askew. However, the shelves can be moved/removed, the ice maker isn't eating up the entire left side like other fridges, and the bar helps keep the fridge doors from leaking out the cold, which is part of the reason this is one of the most energy efficient french door fridges on the market.
If you shop around a lot like me, here are a couple other things to know about this fridge. I recall seeing that the dimensions on this site and others wasn't correct at the time. Make sure you physically go see this fridge and measure for yourself. I also saw that on some other sites, they say there is no LED lighting. I can attest that it does indeed have LED lighting.
Overall, the fridge has performed well in the short time we've had it. It looks great and holds everything we could possibly need it to hold for only three people. It's quiet running (except for the annoying beeping when you leave the doors open for too long) and thoughtfully designed. I highly and happily recommend this fridge to anyone looking if they can land it at the price we did.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Always get the deal, Casual Cook, Practical shopper, All about design
I would recommend this to a friend!
+14points
14out of 14found this review helpful.
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Review 17 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Not enough space for large/tall things...
Customer Rating
3.0
Posted by: JSF1
from California
on 08/04/2011
Value for Price
4.0
Quality
4.0
Features
2.0
Performance
4.0
There is not enough door room for large items such as milk, bottles, etc. I always have to lay them down on the shelves, resulting in spilling, etc. Very inconvenient.
This product has... A convenient ice maker location, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
No, I would not recommend this to a friend.
-6points
3out of 12found this review helpful.
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Review 18 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Good price!
Customer Rating
3.0
Posted by: Vana
from Ontario,Ca
on 07/20/2011
Value for Price
4.0
Quality
3.0
Features
4.0
Performance
3.0
What's great about it: The room!
What's not so great: FReezer door squeaks
It's a great fridge with some minor flaws (like everything does). The freezer door when you close it at times makes a pop noice as if its gonna break and not enough room on left fridge door.
This product has... A quiet design, Multiple temperature zones
About me... Teenage kids, Always get the deal, Love to cook, Big Family, Practical shopper
I would recommend this to a friend!
0points
1out of 2found this review helpful.
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Review 19 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Great French Door Refrigerator
Customer Rating
5.0
Posted by: Hersch76
from Chicago area
on 07/19/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
4.0
We have really enjoyed our new LG refrigerator so far. My only complaints are that sometimes the left door doesn't close completely due to the center bar not flipping all the way and if you don't have the alarm feature set, it can be hard to tell (especially for a house with kids constantly in and out of the fridge). The water tasted very chlorinated at the beginning (even after dumping several gallons of water), but now is OK. I'm a little worried for when we change the filter though! We ended up taking out the retractable shelf because there wasn't enough room for our tall wine bottles, but we have had no problem with storage otherwise. Great product!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage
I would recommend this to a friend!
+5points
6out of 7found this review helpful.
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Review 20 for LG 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Great refrigerator for a family.
Customer Rating
5.0
Posted by: RaiderMitch
from South Brunswick, NJ
on 07/16/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Great sale price and easy to learn about features
What's not so great: Too soon to tell.
This refrigerator is a fantastic buy. It has a lot of great features: well lit, easy for a shorter person to access high shelves, drink/ice unit makes filling up large cups and pitchers very easy, and freezer is easy to access. The overall layout makes all shelves easily accessible. The open door alram is very helpful. Shopping for this refrigerator at Best Buy was an enjoyable process. No pressure and our sales person was very patient during the buying process.
This product has... Design I love, A convenient ice maker location, No hard to reach spots, Multiple temperature zones
About me... Teenage kids, Always get the deal, Love to cook, Practical shopper
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
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