Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Model: DVD1270E
SKU: 9948339
UPC: 844149030913
Create personalized CDs and DVDs with this double-layer DVD±RW/CD-RW drive that features LightScribe technology for custom-designed labels. The drive features up to 24x DVD+R and DVD-R write speeds for fast operation.
Average Customer Rating:
4.5 out of 5
4.5
 out of 
5
(12 Reviews) 12
Open Ratings Snapshot
Rating Snapshot 12 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
0
1 star
1
92% of customers would recommend this product to a friend 
(
11 out of 12
)
Customer Questions & Answers:
41 Questions | 44 Answers
Customer Reviews for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive
Review 1 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: Vern1044
from Newton, KS
on 09/16/2011
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Reliable
What's not so great: Price and availability
This product is reliable and last for all your CD and DVD needs.
I would recommend this to a friend!
Build or modify your own PC:Yes
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
-1point
0out of 1found this review helpful.
Review 2 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Good product, easy to install, works well.

Customer Rating
4.0 out of 5
4.0
Posted by: WheelchairWarrior
from Methuen, Ma.
on 05/03/2011
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Ease of Installation
4.0 out of 5
4.0
What's great about it: Ease of installation and performance.
What's not so great: Cable length and included software.
Good product as stated in my review summary. Only have two issues.
Wish USB 2.0 A/B Cable was somewhat longer. Also for the price a full version of Nero or Roxio Disc Creator was included.
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
 
Build or modify your own PC:Yes
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+4points
4out of 4found this review helpful.
Review 3 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

GREAT PRODUCT

Customer Rating
5.0 out of 5
5.0
Posted by: Mike1234Mike
from Virginia Beach
on 04/16/2011
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: Nothing
I have owned plenty of dvd writers some more expencive and this is the best one by far
I would recommend this to a friend!
Build or modify your own PC:Yes
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+2points
2out of 2found this review helpful.
Review 4 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Hp dvd1270e External 24x Multiformat DVD/Cd Writer

Customer Rating
1.0 out of 5
1.0
Posted by: x002657
from NJ
on 04/12/2011
What's great about it: Nothing
What's not so great: Frequent "General failure" messages and LOTS of wasted media.
I'm extremely disappointed with the results I'm getting from this drive, and would caution anyone considering it to consider alternatives.
I bought this drive, connected it to my computer via USB, and attempted burning an iso file which I created via Adobe Premier and Adobe Encore DVD.
Thus far, after 90 attempts, I've ended up with about 30 "coasters". (Not something to make you happy when the media costs more than a buck each).
I frequently get a message of "General failure", with no other explanation as to what problem has been encountered.
While in Adobe Encore and using the "Build DVD" panel, I am limited to a write speed of 6X. No other choices are shown.
My computer is a custom-made, vendor built machine with double dual-core AMD Opteron 275 processors, 6 GB of RAM, 1.5 TB internal RAID, dual monitors, and a variety of peripherals. Given it's power, I couldn't imagine the machine not being capable of using this drive.
I've been using Falcon Media Pro dual-layer DVDs, and I realize the media may contribute to the high error rate. However, I've also used single-layer Tayo-Yuden blanks with similar problems.
Additionally, while searching the web for a remedy, I found evidence that this drive, while being sold under the HP label - and in an HP box - may actually be a model from Lite On. (Another disappointment which soured me even further on HP products, or at least those sold by Best Buy). Because of the relatively higher price of this unit, I expected better compatibility and more versatility with my machine. Thus far, I've not seen any indication of that.
While Nero 9 Essentials was included in box, I've always shied away from using it because after installation, it seems to cause conflicts with the Adobe software that has been working so well for me. However, I did install that, in the far-fetched hope that it might alleviate the recurring problem. Installing that seems to have had no effect whatsoever.
Given my experience, I couldn't possibly recommend this drive. It's led to way too much time and media lost to "General failure" issues, with no resolution. I fear I've simply wasted my money and enriched Best Buy and HP. Caveat emptor!
No, I would not recommend this to a friend.
Build or modify your own PC:No
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+3points
10out of 17found this review helpful.
Review 5 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Easy to install

Customer Rating
5.0 out of 5
5.0
Posted by: Trasksdad
from Home
on 01/29/2011
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Ease of Installation
4.0 out of 5
4.0
What's great about it: Does what it is supposed to do
I had to replace the CD/DVD writer that came with my CPU and figured the easiest way to do this was with an external USB version. It was easy to install and it did the job. Certainly cheaper and more convenient than fixing the original CPU.
I would recommend this to a friend!
Build or modify your own PC:No
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+4points
4out of 4found this review helpful.
Review 6 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Satisfaction

Customer Rating
4.0 out of 5
4.0
Posted by: YellowRose8808
from Missouri
on 01/28/2011
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: It works well.
I am pleased with the external drive. It's saving a lot of my own effort, working well, I'm satisfied.
The best part of this purchase, was being able to order this item online, and to pick it up at my nearest Best Buy store. The item was ready for me when I arrived, the counter was near the front door. This transaction of picking up the item I had bought, only took a few moments to prove my identity and I was on my way with my purchase.
I would recommend this to a friend!
Build or modify your own PC:No
Level of Expertise:Newbie
-3points
0out of 3found this review helpful.
Review 7 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Great secondary DVD/CD unit-

Customer Rating
5.0 out of 5
5.0
Posted by: thebugman1
from Little ChuteWI
on 01/25/2011
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Speed
What's not so great: Not portable- Needs AC power
Wanted a faster DVD/CD burner/reader for my laptop. This fit the bill. Gave up portability for speed.
I would recommend this to a friend!
Build or modify your own PC:No
+1point
1out of 1found this review helpful.
Review 8 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

So far... AWESOME!

Customer Rating
5.0 out of 5
5.0
Posted by: vthokiejim
from Phoenix, AZ
on 01/24/2011
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Easy to set up, easy to use, reasonable price
What's not so great: Nothing so far
I bought this yesterday on sale plus had a 10% off coupon, so I got it for $60. As for installation, opening the box was the hardest part. All you have to do is plug in the USB cord and power supply, then turn it on. You don't have to install any software (although it comes with Nero if you need it). In less than 10 minutes of opening the box, I had the drive installed and burned a DVD. My previous DVD burner was 4 years old, so the speed of the HP drive was impressive to me. Burned a full length movie in less than 6 minutes (my old drive took 20+ min). I'm about average with computer hardware/software and this was about as easy as it gets.
I would recommend this to a friend!
Build or modify your own PC:No
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+7points
7out of 7found this review helpful.
Review 9 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

NICE!

Customer Rating
5.0 out of 5
5.0
Posted by: susiehscio
from Oregon
on 01/23/2011
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Quality, price, ease of installation, and Lightscribe disc labeling.
What's not so great: ???????
This product installed in seconds on my 2 year old Dell. I love this drive in all categories I highly recommend this for anyone.
I would recommend this to a friend!
Build or modify your own PC:Yes
Level of Expertise:Average
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+2points
2out of 2found this review helpful.
Review 10 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

very good does what it is suppose to do 10 stars

Customer Rating
5.0 out of 5
5.0
Posted by: dragon316
from ny
on 12/30/2010
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: every thing does what it was meant to do
What's not so great: price, I did not buy this sooner
after purchasing pioneer usb dvd/ cd burner i was nervous with some negative feed back form it i only bought it for price tag $50 it sucked easy to setup yes but it did not work. after i got refund i was extreamly nervous about trying out another usb dvd / cd burner i saw good reviews about his item here will it burn that was my main concern it did it works great it does what it is suppose to do.
i am very pleased with this i will not return this hp dvd burner if i knew what i know now i would have bought this few days ago at firs sight.
I did not try it out on other dvd, cd formats but i mostly got it to make dvd +, & - dual layer dvds it does just that if your looking dvd, cd burner all my frustration & stress trying to make dvds on duel layer & other formats are gone
I would recommend this to a friend!
Build or modify your own PC:No
Level of Expertise:Newbie
Primary reason for building/modifying PC:Multimedia (music, movies, photos)
+6points
9out of 12found this review helpful.
Review 11 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

good product

Customer Rating
5.0 out of 5
5.0
Posted by: gary414
from Louisiana
on 09/25/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: plug and play
Almost a year ago I purchased a GE20LU11. It worked for a a few months and then worked half the time. It seems that this LG product isn't compatable with Memorex DVD DL. LG would not post my negative comment about their product.
I then purchased this HP Product DVD1270e. Plugged it in and it took off. I have been very happy with HP Products in the past and I believe this product will perform above and beyond, with whatever blank media I choose to use.
I would recommend this to a friend!
Build or modify your own PC:Yes
Level of Expertise:Average
Primary reason for building/modifying PC:Hobbiest
+18points
22out of 26found this review helpful.
Review 12 for HP 24x External USB 2.0 Double-Layer DVD±RW/CD-RW Drive

Fast DVD burner

Customer Rating
5.0 out of 5
5.0
Posted by: gb34
from Ms
on 07/20/2010
Value for Price
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Ease of Installation
5.0 out of 5
5.0
What's great about it: Fast Burning
What's not so great: None
I first bought the LG Model Number GE24LU20. Had to return it because it would only read the dvd and not burn it.
Very pleased with the performance of this dvd drive.
It is very fast and also easy to install.
I would recommend this to a friend!
+43points
47out of 51found this review helpful.