"I asked for Geek squad to install my new Samsung 65" HDTV. They never showed up and I still got charged. Not a very pleasant experience. I would like the charges taken off my Best Buy Card."... (read full reviews)
"Cancelled in advance because internet service wasn't connected. Can't seem to get best buy to recognize I didn't receive this service.
Disappointing lack of response to email. Will avoid geek squad"... (read full reviews)