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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
1
2nd one in 2 years that failed
on October 30, 2016
Posted by: Al Farrow
from Waco, TX, United States
First one died after 14 months. Second one started acting up (control panel acting randomly psychotic) after 3 months. The QA must be non-existent on these things.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Fits the prior Trim Kit
on November 11, 2016
Posted by: DaveTX70
from Allen, TX, United States
My 7 year old GE Monogram ZE2160SF quit working entirely. The GE site says my existing trim kit JX2130SH would not work with the newer model PEB7226SFSS and would have to order the new one. The measurements were virtually the same (one was off 1/8"), so I figured I would try using the old trim kit first. The newer model fit the old trim kit perfectly. Every hole lined up exactly the same. The installation was quick and easy.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great but
on November 13, 2016
Posted by: tlarriviere
from McKinney, TX, United States
This Microwave came with our new home, and it is great. Easy to use, and works great
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Home owner
on November 20, 2016
Posted by: Debbie Deininger
from Helotes, TX, United States
The product was supplied by the builder and it has broken 2 times in the first 4 months
I would recommend this to a friend!
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
EXCELLENT PERFORMANCE
on December 28, 2016
Posted by: Angie205
from Trussville, AL, United States
This was a replacement of an older built-in model, which still worked after 10 years of use. We updated the microwave to put the house on the market and purchased the current built-in model. We will purchase another for our new home.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Tinny, noisy
on February 5, 2017
Posted by: Sorryiboughtit
from Portland, OR, United States
So sorry I bought this product. Door doesn't close properly. You have to press it all along the side or the light stays after using it. It's the noisiest micro I've ever had and end every cycle by speeding up and getting louder. The door and closing mechanism is so flimsy.
No, I would not recommend this to a friend.
Response from geappliances.comBy JILLatGE, GE Appliances , February 15, 2017
Hello. Thank you for taking the time to write your review on your new microwave. This is not what we would expect to hear and we regret your experience. We have forwarded your comments to our product development team as we are always looking for new suggestions for improvement with our appliances. Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
1
Great features but unreliable!
on February 5, 2017
Posted by: Indianna11
from Texas, United States
Built in Microwave that we bought went bad in its 13th month - just outside it's 1 year statutory warranty. We were told repair cost, because of labour cost would be 40% higher than what we paid for! disappointed with GE quality.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy JILLatGE, GE Appliances , February 15, 2017
Hello. Thank you for taking the time to write your review on your microwave. We're glad to know you love the great features on this model, but would not expect to hear it is no longer working. We’re sorry for your experience and would like to look into this for you. Please email your details to eResponse@ge.com and include a copy of your review, your name, address, phone number and the model and serial numbers. We look forward to receiving your email. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Replaced GE Profile Microwave
on February 19, 2017
Posted by: Cajun Jim
from Florida
A couple weeks ago our old GE Profile Microwave went out and since it was built in above my oven I wanted to replace it with the same identical model. Could not find the exact model number on line, therefore I called the GE office and was given the replacement model which I had to order on line and also had to order and replace the inside frame that the Microwave would sit on inside the opening. I was very concerned about the new product fitting where the old one was and also the bracket assembly that was to be screwed into the cabinet. I took the frame out of the packing and placed it in the opening where the old frame was unscrewed from the cabinet and the old screw holes were exactly perfect for the new frame, within minutes I had assembled the new Microwave and bracket and everything was working great.
Thanks to the GE representative for the help in getting the replacement that I needed.
Thanks to the GE representative for the help in getting the replacement that I needed.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com