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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
1
bad product
on April 20, 2019
Posted by: Star196666
from Houston, TX
We used the product just in less two years and it did not heat, but made noise.
No, I would not recommend this to a friend.
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 22, 2019
Hello! We appreciate you taking the time to write a review on your microwave. We’re sorry for the no heating experience. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
broke quickly
on April 26, 2019
Posted by: SherryWhitton
from Kerrville Texas
I purchased the microwave as part of a whole kitchen. It was installed sometime in November but we did not move into our home until March. It worked 2 weeks and the electronic board went out. I am hoping the warranty will cover the fix.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 29, 2019
Hello! We're sorry to hear of this difficulty with your microwave. Your model comes with a full one year warranty from date of original purchase that will cover any manufacturing issue. Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thank you for your feedback and for choosing GE Appliances.
Thank you for your feedback and for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
great slate color
on May 2, 2019
Posted by: 3947756
from Springfield OR
The slate color is wonderful. works very well, love it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Started sparking and stopped working
on May 5, 2019
Posted by: BF73
from Texas
Just want a microwave that fits the same opening as it came with a new home. Don’t mind paying more for quality. Just want to install a new one and not worry about it for at least 10yrs.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
This is not a quality “GE” microwave
on May 6, 2019
Posted by: CAB777777
from Omaha
This microwave has been problematic since we purchased a brand new home with it installed. (In other words, we did not pick this microwave). For starters, It has a poor quality door latching mechanism. At times, the push button will simply not open the door. Secondly, it has already failed within two years.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 7, 2019
Hello! We appreciate you providing a review on your microwave and we’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on May 7, 2019
Posted by: JenAnn
from Michigan
Bought this model as a replacement for a built-in. It is a 2015 model. Went dead then the light would go on if the door was left open and the control board would ask me to set the clock. I would close the door and it would go dead. Checked the fuse - not the fuse. The installation of this unit was a nightmare (not the unit's fault, just the installation above the wall stove). Now I have to go through that whole mess again because of this piece of junk. Never. Again.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 8, 2019
Hello JenAnn - We are sorry to hear of this difficulty you are experiencing with your microwave. Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
Otherwise, a service appointment may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We appreciate your feedback and look forward to hearing from you.
Otherwise, a service appointment may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing latch
on May 8, 2019
Posted by: Ace110
from Sarasota FL
Without warning the push button latch no longer works; the door can no longer be opened or closed; can this be repaired; appliance store told me to buy a new cheaper foreign made microwave. Help
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken
on May 8, 2019
Posted by: Chanel327
from MONTGOMERY, TX
Our microwave isn’t even two years old and it and the heating element is broken. Everything turns on but it will not heat anything anymore. Not even a little bit.
No, I would not recommend this to a friend.
Features
5
Performance
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 10, 2019
Hello Chanel327 - We appreciate you taking the time to write a review on your microwave. We’re sorry for your experience with the no heating issue. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com