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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
3
So so
on January 12, 2021
Posted by: Austin Gwen
from Austin
This microwave doesn't seem very powerful. You can hear it fluctuate,.. the way most microwaves do on the defrost setting, this microwave does all the time.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 21, 2021
Hello Austin Gwen. Thanks for your review. We can certainly understand your concern about your microwave performance. Please visit the following link to test your microwave performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16857
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
Olga@GEA
For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Catches on fire!
on January 13, 2021
Posted by: Heatherman
from Pv Florida
This is the second microwave In this kitchen that has caught on fire. Stuck with buying crappy ge appliances to match the rest of the kitchen. Disappointed
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
It was great until it died
on January 19, 2021
Posted by: DocWes
from Fort Collins, CO
I feel a little envious of those reviewers who said their microwave lasted several years but then died. We brought a brand new house in 2018 and the microwave and other GE appliances were already installed. The microwave died less than 2 years after moving in. We used it lightly - just to make popcorn or reheat coffee. Now I need to replace it with one close to the same size and able to use the existing trim kit.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, March 29, 2021
Hi DocWes - We are truly sorry to hear of the difficulty you have experienced with your GE microwave. We can certainly understand your concerns and apologize for the inconvenience this situation has caused you. We are happy to see you have been in touch with our consumer relations team regarding this issue. We do hope all is well. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY! BREAKS QUICKLY!
on January 26, 2021
Posted by: Puppy2021
from Philadelphia PA
I bought 2 microwave ovens that are not used frequently. The first one broke in a year and the second lasted 3 years. I called a repair person and they are not repairable. I bought 2 GE Profile microwaves for the same spot and they did not last long either. These are built-in microwaves so they are expensive to replace. It is frustrating when an expensive item breaks quickly.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 29, 2021
Hi there Puppy2021,
We appreciate your feedback. We're terribly sorry you needed to replace your microwave so many times. That is definitely something we understand you getting frustrated about. We're constantly working to improve the quality of our products and your feedback is an important part of that.
All the best! Mike@GEA
We appreciate your feedback. We're terribly sorry you needed to replace your microwave so many times. That is definitely something we understand you getting frustrated about. We're constantly working to improve the quality of our products and your feedback is an important part of that.
All the best! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on January 28, 2021
Posted by: Crello
from Dighton Ma, 02715
It didn’t last 2 years stopped working and out of warranty
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
Hi Crello,
We're very sorry your microwave quit working. We can imagine your frustration so we'd like to apologize for any inconveniences.
We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. We're wishing you the best. - Guy@GEA
We're very sorry your microwave quit working. We can imagine your frustration so we'd like to apologize for any inconveniences.
We'll be sure to share your comments with our product team for future consideration. Your feedback is greatly appreciated and will help us make improvements down the road. We're wishing you the best. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stop Heating after 3 years
on January 31, 2021
Posted by: GE product not the same
from Houston TX
I believe they should last longer especially when you pay that much for a microwave. Builder installed this in my kitchen along with the trim. I will invest money to remove this bad product from my kitchen along with the trim and get a reputable brand.
You are not holding me, hostage, to your product because of this trim.
You are not holding me, hostage, to your product because of this trim.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 2, 2021
Hi! We're so sorry to hear your microwave has stopped heating. This is frustrating we know. Our product team would like to look into this for you. If you would, please send us an email through our Contact Us page, here:
https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thank you so much for your feedback. We hope to hear from you soon. - Sharon@GEA
https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thank you so much for your feedback. We hope to hear from you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
PEB7226SF1SS
on February 4, 2021
Posted by: Anonymous
from NEW CANEY TX
THIS PRODUCT IS NOT GOOD FOR NOTHING AT ALL . I HAVE REACHED OUT TO CUSTOMER SERVICE NOOOOO. HELP AT ALL NO SERVICE TECH FOR THEM THEY SAY AND THE SAD PART ABOUT IT I AM A TECH BUT NOT FOR GE.. CAN SOME ONE HELP
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 29, 2021
Hello MELVIN. We deeply apologize for your microwave experience. We understand how this would be frustrating. A qualified service technician is required for an accurate diagnosis. Please schedule an appointment online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm We do not assist with microwave repairs over the phone or email for safety reasons. Our service technicians are in the field making repairs on appliances. Stay safe. We hope this helps for direction about getting service. Thanks, again, for your feedback. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and easy to use!
on February 7, 2021
Posted by: Rodriguez hm
from Tampa, fl
Excellent heating capability. Large enough for dishes and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com