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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
2
Big size that consistently doesn't work properly!
on May 5, 2020
Posted by: Anonymous
from Kansas City
This is a large microwave that worked wil for the first 6 months or so however after that it had had issues with the electronics. Sometimes it'll cook after the thime is entered and sometimes it makes a click noise and doesn't di anything. It's even run a few seconds then stops. This morning the 30 second timer ran and never warmed the food at all. Very disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Breaks
on June 2, 2020
Posted by: Tim2219114
from Woodstock
I have this in my new townhouse and it’s 2 years old and breaks annually! It’s not heavily used so it must be a quality issue.... now it just don’t work
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Never again
on August 7, 2020
Posted by: justme56
Yesterday, our PEB7226SFSS died after 4 years of service.The main reason for the original purchase was because it matched our other new GE profile appliances. The PEB7226SFSS is our second "built-in capable" GE Microwave. However, both have been rather noisy and had poor heating performance. We are moving on to a brand with a high "Consumer Reports" rating.
Note: Despite the issues, we probably would have stayed with GE if they had a current microwave that works with our existing trim kit.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Not Reliable
on October 23, 2020
Posted by: Anonymous
from Las Vegas
Tis model is the least reliable microwave I have ever owned. Had to replace multiple thermostats and waveguide covers. Stay away of possible.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Ugg. It’s dead already after 3 years.
on November 12, 2020
Posted by: CarrieP749415
from Mpls Mn
I’m not happy that this microwave quit working. I’m one person so not a lot of use.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, November 13, 2020
Hello, thank you for your review. We’re sincerely sorry your microwave is not operating properly. We understand how that would be frustrating and would love to assist you with this. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Written by a customer while visiting geappliances.com
Customer Rating
1
Dead after just three years
on December 1, 2020
Posted by: tommyleo
from Philadelphia, PA
Incredibly disappointed to have this product die after three years of light use.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 29, 2020
Hello tommyleo, thank you for your review. We are sincerely sorry your microwave is no longer operating properly. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via this link: https://www.geappliances.com/ge/service-and-support/contact.htm and we will be happy to assist you further!
Written by a customer while visiting geappliances.com
Customer Rating
1
STOPPED WORKING AT 5 YEARS & 4 MONTHS
on December 8, 2020
Posted by: RAC2015
from Ohio
The product stopped heating after 5 years and 4 months should last much longer than that at the price. We have an in expensive microwave at work and it has been working for over 12 years now.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on January 5, 2021
Posted by: KMGC
from Beaufort, South Carolina
Bought this 15 years ago and it worked up until 3 years ago which isn’t bad. I guess they don’t make them like they used to. Replaced it 3 years ago and it now needs replacing again. Since it a built in, I’ll have to research other brands that will fit in the cabinetry.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, March 26, 2021
Greetings,
Thank you for your review. We're so sorry that you had to replace your microwave after only 3 years! We can truly understand how that would be frustrating. We regret to hear that you are leaving GE. We do hope we'll get another chance to make things right in the future. If you have any questions or concerns, please feel free to reach out to us via social media. Stay well. Mike@GEA
Thank you for your review. We're so sorry that you had to replace your microwave after only 3 years! We can truly understand how that would be frustrating. We regret to hear that you are leaving GE. We do hope we'll get another chance to make things right in the future. If you have any questions or concerns, please feel free to reach out to us via social media. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com