geappliances.com Customer Reviews Collected from geappliances.com
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7 out of 5
3.7
Open Ratings Snapshot
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product. 
(
1,441 out of 2,065
)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
1 out of 5
1
Worst product
on November 23, 2025
Posted by: Bad Product manufactered
from Dallas, Tx
[This review was collected as part of a promotion.] This was great, our microwave work almost five years, after stop Heating, i tray to find and not available, i replace of expense part láser, and it keep worksing perfect for one adictional year, stop again.!! Not good producto.!!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy GE AppliancesNovember 24, 2025
We would recommend reaching out to our Bodewell team so they can properly diagnose the issue. You can schedule an appointment with a Bodewell technician by calling or visiting the link below. We are confident they will be able to help!
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Unexpectedly Dangerous. Burst into Flames.
on December 13, 2025
Posted by: jebm
from Charlotte, NC
We have enjoyed this microwave uneventfully until two days ago when I tried to melt white chocolate in a small glass bowl. The interior right burst into flames. We have ceased using it and will be looking for a more reliable, less dangerous replacement. We are disappointed because it is inset into our island, so we will be working to find a safe, reliable microwave as well as one that will fit in our available inset space. Probably means a new trim kit too. Unwanted and unexpected expense especially at the holidays.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
3 out of 5
3
Response from geappliances.comBy SarahGE_AppliancesDecember 16, 2025
We’re sorry to hear about this issue with your microwave’s interior. We take this seriously, and we’d like to assist. We’ll be reaching out over email to discuss this situation with you further.

We look forward to hearing back from you, so we can help with a solution.
Written by a customer while visiting geappliances.com
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