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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
3
At work good well I lasted
on November 9, 2023
Posted by: Anonymous
This microwave stopped working a few months ago, I need to replace it with another one of the same dimensions, it has a frame of the same material that covers the outside of it given it a great look, I like the new one to look the same, can you provide me with the information of another one with the same dimensions
Thank you
Thank you
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, November 10, 2023
Hello,
We appreciate you taking the time to reach out to us and we're happy to provide a replacement options.
The closest replacement model of your unit is PEB7227ANDD. You can view this model at this link here: https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PEB7227ANDD
The trim kit for all the microwaves are different. You can view compatible trim kit under Specs & Details section at the above link mentioned.
If you have any further questions while shopping, we're always happy to help. Thank you for considering GE Appliances for your home.
-Charlie@GEAppliances
We appreciate you taking the time to reach out to us and we're happy to provide a replacement options.
The closest replacement model of your unit is PEB7227ANDD. You can view this model at this link here: https://www.geappliances.com/appliance/GE-Profile-2-2-Cu-Ft-Built-In-Sensor-Microwave-Oven-PEB7227ANDD
The trim kit for all the microwaves are different. You can view compatible trim kit under Specs & Details section at the above link mentioned.
If you have any further questions while shopping, we're always happy to help. Thank you for considering GE Appliances for your home.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too shabby
on November 18, 2023
Posted by: MommyOFour
from League City, Tx
We’ve have 3 over the last 19 years and are purchasing another. Dont last that long. But not many do.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Hello,
We're sorry to hear about the issues you've experienced with the microwave. This is not the experience that we want from you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
We're sorry to hear about the issues you've experienced with the microwave. This is not the experience that we want from you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too shabby
on November 18, 2023
Posted by: MommyOFour
from League City, texas
Last one caught on fire. This was our 3rd one. Looking for a new one.
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Oh no!
We're sorry to hear about the issues you've experienced with the microwave. This is not the experience that we want from you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
We're sorry to hear about the issues you've experienced with the microwave. This is not the experience that we want from you, and we appreciate you bringing this to our attention.
We will be sending your comments over to our product team for review. Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good before it caught fire
on November 27, 2023
Posted by: poam27
from Bonaire, GA
My microwave caught on fire today after sparking for a few weeks. I came here and saw I am not alone. Seems like it should have lasted longer than 6 years, cest la vie. Now I have to find one that will fit the hole above my oven. Lucky me.
Features
4
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 6, 2023
Hello - Thank you so much for taking out some time to connect and share your experience. We're really sorry to hear that your microwave burned up. That never something we want or expect from our models.
With this in mind, we are going to forward this over to the appropriate teams to review. This will allow our teams to focus and look for ways that we can improve on our models in the future. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this over to the appropriate teams to review. This will allow our teams to focus and look for ways that we can improve on our models in the future. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
5 years if you're lucky.
on November 28, 2023
Posted by: Ledge777
from Texas
Lasted only 5 years, all the internals and switches inside went bad. Terrible longevity. Do better GE, make better quality products.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, December 4, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave did not last longer than anticipated.
Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your microwave did not last longer than anticipated.
Your feedback is extremely important to us as we consistently strive to better our products. We're sorry that we let you down with this model.
We hope that you will give our products another chance in the future as we continue to improve. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Only lasted 6 years
on December 8, 2023
Posted by: SotoC
from Frisco, Tx
Our microwave only lasted 6 years. It started sparking inside so we changed the plate inside but it didn't work. We are replacing it before it starts a fire.
Features
5
Performance
4
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, December 15, 2023
Greetings! We appreciate you taking the time to leave us a review. We are so sorry to hear that this microwave has not lived up to your expectations due to the lifespan of the appliance. It is definitely not normal operation for this unit to spark while in use, and we will be sure to pass these comments along to our product design teams for review. We would also like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Issues after 1.5 years of use
on December 29, 2023
Posted by: Thebizette
from Minnesota
We bought this 4/21/22 because we needed a larger white Countertop microwave and had GEs before. It was pretty expensive compared to OTR microwaves but that wasn't an option for us. It was a nice microwave until a week or so ago when it started sparking and arching. I keep it clean inside so that isn’t the cause of the issue. Very disappointed that it died so soon after the warranty is up.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 11, 2024
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to her about the arcing you've noticed. That is not something we expect to happen at all.
We are going to have one of our agents get in touch over email, that way we can gather some additional information towards this. If you don't notice a message soon, we suggest checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
We are going to have one of our agents get in touch over email, that way we can gather some additional information towards this. If you don't notice a message soon, we suggest checking your spam or junk folder.
We look forward to hearing from you. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Unsafe Appliance
on January 1, 2024
Posted by: BrianVC
As others have said, ours is 7 years olds and started on fire last night. We will be shopping for a new replacement today. Guess when someone’s’ house burns down something will happen with this product.
Response from geappliances.comBy Adrian, GE_Appliances, January 12, 2024
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new microwave is experiencing issues with flaming. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com