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Customer Reviews Collected from geappliances.com |
GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Average Customer Rating:
3.7
Rating breakdown 2,194 reviews
5 Stars
1,025
4 Stars
417
3 Stars
205
2 Stars
142
1 Star
405
70%of customers recommend this product.
(
1,441 out of
2,065)
Customer Reviews for GE - Profile Series 2.2 Cu. Ft. Full-Size Microwave - Slate
Customer Rating
1
annoyed
on November 5, 2024
Posted by: Moque
from Tulsa Oklahoma
burned out after 4 years of barely use by a single person home owner
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, November 6, 2024
We want to help out with your microwave no longer working properly. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sparked and burnt the inside like everyone else
on November 6, 2024
Posted by: JABTX
Same fire hazard issue as many others. It sparked near the waveguide cover and left a burnt spot. This microwave should be recalled and I’m disappointed it didn’t last longer. I’m a bit upset that there isn’t a replacement that will fit in the same built in area with the trim kit we have.
Response from geappliances.comBy Tierra, GE_Appliances, November 8, 2024
We'd like to assist you with your microwave sparking. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sparked and flame
on November 11, 2024
Posted by: My microwave disaster
Under normal usage, the microwave began to spark and flame. It is a fire hazard. I have a photo but was not able to upload in “add images”
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, November 14, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sparking and fire
on November 23, 2024
Posted by: Moki7
from Charlotte, NC
There was sparking and fire from the microwave, good thing wife was around to shut it, else it could have been a serious fire issue
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, December 2, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
NEEDS TO BE RECALLED!!
on November 24, 2024
Posted by: JacxA
from Houston, TX
I thought I was the only one with the microwave catching on fire until I read theses reviews. This is definitely a manufacturer defective!!
THESE MICROWAVES SHOULD HAVE BEEN RECALLED YEARS AGO!
Very poor management on GE's part.
Check out the attached pictures. Not normal.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, December 2, 2024
We'd like to assist you with your microwave. Your safety is our top priority. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective / unsafe
on December 1, 2024
Posted by: AAKH
from Nashville TN
Microwave table keeps turning after door is opened. Not sure if safe!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, December 17, 2024
We'd like to assist you with your microwave. We recommend unplugging the unit and plugging it back in. If the turntable continues to turn while the door is open, discontinue use of the unit, unplug it, and contact service. You can schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective item with no replacement option!
on December 2, 2024
Posted by: Mmpippin
We're having the same issue as many of the other reviewers…bought this GE Profile microwave in slate and as an entire, matching kitchen appliance set. Refrigerator, oven, stove, dishwasher, etc. The microwave started arching and totally caught fire. Not only are we out a very pricey appliance that is way too new to be having these issues, but there’s not even a replacement option. This microwave is practically brand new, as we try to do our main cooking/warming on the stove. We feel incredibly disappointed, ripped off, and optionless. Be aware, there’s a major defect with this specific brand/model!
No, I would not recommend this to a friend.
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 18, 2024
We are sorry to hear about the arcing and your microwave getting damaged. We want to help out with this. We're going to have one of our agents get in touch over email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Sparks!!
on December 7, 2024
Posted by: Texas Sparking Microwave
Same sparking issue as everyone else!! Under Norman use the microwave is no longer usable.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, December 30, 2024
We are sorry to hear about the sparking you are noticing with your microwave. We want to help out with this. We're going to reach out for more information, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com