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Customer Reviews Collected from hp.com |
HP - 61 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 2,021 reviews
5 Stars
1,601
4 Stars
179
3 Stars
76
2 Stars
31
1 Star
134
92%of customers recommend this product.
(
925 out of
1,009)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Black
Posted by: Catladyfr
Verified Purchase:Yes
The product is new and as described. Good quality and fair price
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Boise idaho
Verified Purchase:Yes
Ink at a good price and quickly delivered. Fit right into printer with an easy install.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Big Al is my nickname
Verified Purchase:Yes
I've been using this product for several years and I haven't had any problems.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Richard K.
from Beavercreek, OH
Verified Purchase:Yes
Had to return it since my printer would not recognize it
Written by a customer while visiting hp.com
Posted by: MichelleA
from Cullman, AL
Verified Purchase:Yes
Is as advertised. Black ink comes out clear. No smudges.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Bad Toner
from Clearwater, FL
Verified Purchase:Yes
The cartridge that was delivered to me did not work so I had to go out to the store to buy one. I waited over a week to receive the order and I couldn't wait any longer to have a working cartridge!
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, September 22, 2022
Hi there,
It's a hassle that the original cartridge didn't work for you. The wait time was probably an additional issue. I am sorry we didn't meet expectations on either of these points. If you still would like a return of the first cartridge, go to www.hp.com/us-en/shop/cv/returnsandexchanges. You can discuss your experience with HP at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
It's a hassle that the original cartridge didn't work for you. The wait time was probably an additional issue. I am sorry we didn't meet expectations on either of these points. If you still would like a return of the first cartridge, go to www.hp.com/us-en/shop/cv/returnsandexchanges. You can discuss your experience with HP at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Concerned2
from Oshkosh, WI
Verified Purchase:Yes
Terrible! Ordered two cartridges and neither worked. Printer told me they needed to be replaced. Went and purchased one from the store and worked perfectly.
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, September 27, 2022
Hello there,
I'm sorry you get an error message on both cartridges! Your experience missed our goal for customer engagement. I'm thankful you were able to resolve the problem by getting a cartridge from the store. Let's help you get a return from HP for the cartridges that didn't work. Go to www.hp.com/us-en/shop/cv/returnsandexchanges to start your return.
Amanda
HP Care
www.hp.com/support/
I'm sorry you get an error message on both cartridges! Your experience missed our goal for customer engagement. I'm thankful you were able to resolve the problem by getting a cartridge from the store. Let's help you get a return from HP for the cartridges that didn't work. Go to www.hp.com/us-en/shop/cv/returnsandexchanges to start your return.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Barginhunter
from Kansas City Kansas
Verified Purchase:Yes
Excellent comparative price for HP 61 Black ink cartridge. Free shipping was the reason for buying from them versus buying elsewhere.
Written by a customer while visiting hp.com