 |
Customer Reviews Collected from hp.com |
HP - 61 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 2,021 reviews
5 Stars
1,601
4 Stars
179
3 Stars
76
2 Stars
31
1 Star
134
92%of customers recommend this product.
(
925 out of
1,009)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Black
Posted by: Manette
from Louisville, TN
Verified Purchase:Yes
Good product
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: L. C.
Verified Purchase:Yes
Printer did not recognize ink as original hp cartridge.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, November 28, 2022
Hello L.C.,
Getting faulty or rejection messages is confusing. Let me help you discover the cause of the issue. I'm very sorry for your experience. If the printer doesn't recognize the original cartridge, it can't scan the cartridge's barcode. You can verify the authenticity of the cartridge at www.hp.com/anticounterfeit/. Try to restart your printer without the cartridge present. Then, reinsert the cartridge.
Amanda
HP Care
www.hp.com/support/
Getting faulty or rejection messages is confusing. Let me help you discover the cause of the issue. I'm very sorry for your experience. If the printer doesn't recognize the original cartridge, it can't scan the cartridge's barcode. You can verify the authenticity of the cartridge at www.hp.com/anticounterfeit/. Try to restart your printer without the cartridge present. Then, reinsert the cartridge.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Anonymous
from Bronx, NY
Verified Purchase:Yes
Does the trick for basic occassional printing.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Jimmyopa
from Ky
Verified Purchase:Yes
Cost is getting too high.
I would recommend this to a friend!
Value
3
Quality
5
Written by a customer while visiting hp.com
Posted by: KaMc
Verified Purchase:Yes
why does the test page keep printing? just uses up ink?
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Junk. Ink leaked out, never got to use it. Total waste of money.
Written by a customer while visiting hp.com
Posted by: Ink x
from Pittsburgh
Verified Purchase:Yes
Great price
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Cadigal
Verified Purchase:Yes
Works great easy to order and fast delivery
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com