hp.com Customer Reviews Collected from hp.com
HP - 61 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 1,975 reviews
5 Stars
1,569
4 Stars
171
3 Stars
75
2 Stars
30
1 Star
130
92%of customers recommend this product. 
(
915 out of 996
)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Black
Customer Rating
3 out of 5
3
Good for copying
on September 11, 2014
Posted by: virgolady
from Florida
Gender:Female
I do a whole lot of printing for a living so i thought I would buy original ink and not refurbished stuff. The ink is very good for copying stuff but when it comes to printing, texts come out very light even when the ink is pretty new. Also it only stays dark after printing a few pages.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
three new cartridges are still "Not compatible"
on May 15, 2016
Posted by: shirlgirl898
from Rockledge, FL, USA
So frustrating. 61 is the correct size, but my printer doesn't recognize them. Waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
I have to replace this cartridge too often.
on October 20, 2016
Posted by: magmatpat
Either the printer uses too much ink or the cartridge does not produce the number of pages it predicts. Needs replacing often.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Response from hp.comBy Tyler RHP SupportOctober 21, 2016
Hey there!

Thank you for posting.

I can see you are replacing the cartridges quickly. I suggest looking into the Instant Ink plan here: http://www8.hp.com/us/en/instant-ink/overview.html

I also suggest printing on draft mode for document's that do not need high quality. If you would like some assistance please call into our phone support or you can check our HP Forums, Twitter and Facebook support pages.

HP Twitter support: http://ow.ly/Ba4A304Q2U9

HP Facebook support: https://www.facebook.com/HPSupport/

HP Forums: http://h30434.www3.hp.com/

For phone support please follow this link http://support.hp.com/us-en/contact-hp Enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.

Tyler
- I work on behalf of HP
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Low on ink after few copies!
on May 8, 2017
Posted by: Bruspa
from Delray Beach, Fl. 33484
If this is original cartridge, I bought it recently, my printer already tells me - LOW ON INK- I did not make a lot of copies, it should be good for at least 150, so why this happens?
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Ink Does Not Last Very Long
on May 27, 2017
Posted by: JohnPH
from Houston, TX
1. Ink does not last as many pages as advertised.
2. Printing goes bad while ink level still shows 20%. I know it is only supposed to be an estimate, but it is way off.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
The shipping for this little item took too long.
on June 17, 2017
Posted by: Jonesy
from Bourne, MA, USA
I used the ink cartridge maybe 6 times and the printer was telling me it was out of ink. It might have been and old cartridge that sat on shelf too long.
It took a week to receive this cartridge.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
I use cartridges # 61 for color & black.
on June 17, 2017
Posted by: Louise38
from Ridgeland, MS, USA
Your ink cartridges are very good. My only problem is the cost. As a retired senior my funds are very limited.
I would recommend this to a friend!
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
only able to print 15-20 sheets b4 ink ran out!
on July 7, 2017
Posted by: Pammy17
Poor! Really think I should get replacement!
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Written by a customer while visiting hp.com
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