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Customer Reviews Collected from hp.com |
HP - 61 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 1,975 reviews
5 Stars
1,569
4 Stars
171
3 Stars
75
2 Stars
30
1 Star
130
92%of customers recommend this product.
(
915 out of
996)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Black
Posted by: Bobtt
Verified Purchase:Yes
I can not get 25% of a cartilage printed before I do not have ink. Printer still says I have 80% ink left but no!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, March 9, 2018
Hi, sorry to hear you are experiencing an issue with your HP 61 Black Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge)
Written by a customer while visiting hp.com
Posted by: Caitalata78
Verified Purchase:Yes
After installing, it did not print any ink. Finally after weeks of troubleshooting, I got it to print the black ink but it was extremely streaky and not good quality. Very disappointed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Binu, HP Support, March 14, 2018
Hi, sorry to hear you are experiencing an issue with HP 61 Black Ink Cartridge. If you suspect you have received a non-original cartridge, please contact the seller. To resolve the issue, you can try cleaning the electrical contacts as shown in Step 3 http://hp.care/2qsfLG1. If this doesn’t resolve the error please contact the seller for a replacement. Otherwise, contact HP Support for a replacement http://hp.care/2nbNQFi Note most printers in this product range can operate in single cartridge mode (i.e.: remove the black and operate with just the tricolor cartridge)
Written by a customer while visiting hp.com
Posted by: Coors
from Central PA
Verified Purchase:Yes
Not a good cartridge . Printing was too light, my old one worked better .
Not happy with it at all . Not worth sending for .
Not happy with it at all . Not worth sending for .
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Mary, HP Care, June 22, 2018
Hi,
I'm really sorry that you had problems with the cartridge. Perhaps the print settings just need to be adjusted.
If that doesn't help and it was a genuine cartridge and the expiration date (on the cartridge) has not passed, you can get a replacement. Just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm really sorry that you had problems with the cartridge. Perhaps the print settings just need to be adjusted.
If that doesn't help and it was a genuine cartridge and the expiration date (on the cartridge) has not passed, you can get a replacement. Just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Roger220
from Pennsylvania
Verified Purchase:Yes
Great Ink. Easy to install. Exorbitant price. It's 1/3 the cost of the printer, but that's the way it is with all printers.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bobby t
from Wisconsin
Verified Purchase:Yes
I signed up for auto ink but had to buy this cartridge because the auto ink never showed up
Written by a customer while visiting hp.com
Posted by: Anonymous
from Brea, CA
Verified Purchase:Yes
Learned I can only use HP ink...okay ordered online. The printer sometimes works. About ready to throw away and buy any other brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, July 11, 2018
Hi,
I'm glad that the ink works for you, but sad that you're having troubles with the printer.
If there is something that we can help you with, just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm glad that the ink works for you, but sad that you're having troubles with the printer.
If there is something that we can help you with, just contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Shem
from Boca Rarton, FL
Verified Purchase:Yes
I bought this cartridge 12/7/17, and being old (92) and retired expected it to last longer but it is faded. Any suggestions or ideas?
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Saywenn
from So. Yarmouth, MA
Verified Purchase:Yes
I tried this cartridge to compare it to the hp61xl and was very disappointed in it. I was amazed at how few copies were printed before it ran out of ink. I just placed an order for 2 cartridges of the hp61xl and won't be using the hp61 again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com