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Customer Reviews Collected from hp.com |
HP - 61 Standard Capacity Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 2,021 reviews
5 Stars
1,601
4 Stars
179
3 Stars
76
2 Stars
31
1 Star
134
92%of customers recommend this product.
(
925 out of
1,009)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Black
Posted by: Flowie
from Virginia
Verified Purchase:Yes
I've been using HP cartridges for over 10 years and always pleased with them. They normally last for months of printing. However, this latest one, after fewer than 25 pages is half empty. Not happy about that..!!
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Pat76
from Kansas
Verified Purchase:Yes
I have reviewed twice, but will say again, best product, will recommend to anyone, easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bummie
from Plaquemine, Louisiana
Verified Purchase:Yes
I have had this printer for over 6 years. I love it. I bought it because of the price and the all in one printer. It copes, scan and prints. It's so helpful with school, emailing thing and the wireless hook up I can print or send things from my phone and hp computers.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jos1953choj
from Buffalo ny
Verified Purchase:Yes
The cartridge is great but it seems the price is getting higher and it does not last as long. I think a reg customer should get a discount.......
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: csmcconnell
from Greensboro
Verified Purchase:Yes
I have enjoyed my HP Envy 4500 for several years and have found the ink cartridges easy to find and replace.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Patbell00
from Miamisburg
Verified Purchase:Yes
My printer still will not print unless I lift the lid,
Adjust the black ink cartridge and then close lid. NEW BLACK CARTRIDGE INSERTED!!!
HELP!
Adjust the black ink cartridge and then close lid. NEW BLACK CARTRIDGE INSERTED!!!
HELP!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, May 26, 2020
Hi,
I'm sorry that you haven't been able to print without adjusting the cartridge.It sounds like the cartridge might have a smudge on the copper contacts, or something else that is interfering with getting a good connection.
You can check the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. Clean them with a lint-free material, and then reinsert the cartridge, making sure it is firmly in its slot. That should ensure that the printer is connecting to the cartridge properly.
If that doesn't help, reset the printer by unplugging it while it is still on, wait a minute and then turn it back on.
If all else fails, you can contact us for replacement, or if it appears it is the printer at fault contact us for help with it at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm sorry that you haven't been able to print without adjusting the cartridge.It sounds like the cartridge might have a smudge on the copper contacts, or something else that is interfering with getting a good connection.
You can check the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. Clean them with a lint-free material, and then reinsert the cartridge, making sure it is firmly in its slot. That should ensure that the printer is connecting to the cartridge properly.
If that doesn't help, reset the printer by unplugging it while it is still on, wait a minute and then turn it back on.
If all else fails, you can contact us for replacement, or if it appears it is the printer at fault contact us for help with it at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Have1
from Kentucky
Verified Purchase:Yes
I bought black and tri-color ink at a good price..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Red is my nickname
from Jacksonville, IL
Verified Purchase:Yes
The ink is just fine. It does what it's supposed to do. It prints black and white just fine.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com