I purchased this product for my printer. I had previously purchased recycled HP Ink Cartridges which did not work well with the printer. So, I got wise and decided to go to the source.
I ended up only getting 25 color copies before the ink ran out! That's disgraceful and a rip off!
No, I would not recommend this to a friend.
Features
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Performance
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Response from hp.comBy Mary, HP Care, October 31, 2018
Hello,
I am sorry that you are not getting longer lasting usage of your cartridge. I can understand if you are upset.
Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (like photos and graphs) will require more ink, especially if the paper is highly absorbent and the environment is dry.
That said, I have a few tips that might help save on ink: - You can use the printer's draft mode and black-only settings, whenever possible, to save ink. - You might find the XL version of the cartridges to be a better value. - Shutting the printer down between uses can help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.
If you suspect that the low page yield was caused by a defective cartridge, you are always free to contact us via your preferred method. Information on that can be found here: hp.com/contactHP