I purchased the color cartridge to print some recent pictures I took, rather than to take them to a store to print. Well the expensive cartridge only did about 30 pics and ran out of color. Ended up going to a store to have them printed. A total waste of money.
No, I would not recommend this to a friend.
Response from hp.comBy Marco, HP Care, November 18, 2021
Hi there,
I am sorry that your cartridge didn't print as much as you thought it should. Pictures do run a cartridge out sooner than normal printing does, especially when you are using a standard tricolor cartridge.
High-density prints (like images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry.
If you do a lot of high-density printing, you might want to consider using the XL cartridges, or perhaps Instant Ink where you pay by the page rather than for the cartridges.
What everybody needs to know is that if you get a “Tri-color problem” alert on your HP printer, you are going to have to purchase an expensive color ink cartridge even if you print only in black.
It’s not working. New cartridge but message says it’s damaged
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, August 5, 2022
Hi there,
I'm sorry you received a defective cartridge. That's a shame. Let's walk you through a prompt return of the product. There is www.hp.com/us-en/shop/cv/returnsandexchanges to send back the product. An exchange is also possible. It's a shame this product didn't work better for you. Thank you for your feedback.
Did not work in my printer, this is the second batch of hp ink cartridges.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, January 25, 2023
Hello,
You had several cartridges that didn't work. What a disappointing outcome! Contacting our support team is a great idea for you. The team can be reached at www.support.hp.com/us-en/contact-hp/. The other suggestion is to get a return. Returns at HP are available at www.hp.com/us-en/shop/cv/returnsandexchanges. I hope we can help you sort this situation out.
I ran out of ink and purchased, as I have in the past, #61, both color and black (2 black), but my HP printer won't function with them. Have you changed the matchup between printer ( HP 3551 INKJET) and cartridges? Because I liked this printer in the past, I've ordered another HP printer (different one) which I hope will work. Still I'm out 3 printer cartridges that won't work.