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Customer Reviews Collected from hp.com |
HP - 61 Standard Capacity Ink Cartridge - Tri-color
Average Customer Rating:
4.6
Rating breakdown 1,440 reviews
5 Stars
1,170
4 Stars
115
3 Stars
48
2 Stars
22
1 Star
85
93%of customers recommend this product.
(
573 out of
614)
Customer Reviews for HP - 61 Standard Capacity Ink Cartridge - Tri-color
Posted by: Louie J
Verified Purchase:Yes
This fit my printer great. Thank you so much. Shipping was fast
Written by a customer while visiting hp.com
Posted by: Gingerboo
from CT
Verified Purchase:Yes
This is a great product. The ink cartridge is so easy to install
.I like that an envelope to recycle the old cartridge is included.
.I like that an envelope to recycle the old cartridge is included.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
It leaked and quit working within the first few times that I used it.
Response from hp.comBy HP Care, January 23, 2022
Hello there Anne,
The color cartridges are experiencing two different but related events. If there is a leak in the printer, the cartridge is damaged or defective. We advise handling and inserting the cartridges carefully to prevent leaks from occurring. Still, sometimes leaks are unavoidable.
As for the cartridges not working after the leak, it is due to the leaky cartridge. The printer won't run because it detects the leak. The leak could damage the printer, so dispose of the cartridge and clean any ink spots. If you have questions, feel free to reach out to HP support.
Amanda
HP Care
www.hp.com/support/
The color cartridges are experiencing two different but related events. If there is a leak in the printer, the cartridge is damaged or defective. We advise handling and inserting the cartridges carefully to prevent leaks from occurring. Still, sometimes leaks are unavoidable.
As for the cartridges not working after the leak, it is due to the leaky cartridge. The printer won't run because it detects the leak. The leak could damage the printer, so dispose of the cartridge and clean any ink spots. If you have questions, feel free to reach out to HP support.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Patricia in Nebraska
from Nebraska
Verified Purchase:Yes
ordered online and received ink in good time. Thank-you!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bellamy
Verified Purchase:Yes
HP tri-color ink is excellent. I have used others but HP is the best.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MrMDriever
from Menifee, CA
Verified Purchase:Yes
Easy to install and align. Printed great from page 1.
Written by a customer while visiting hp.com
Posted by: Alice Sea
from Wheeling
Verified Purchase:Yes
I appreciate your correct fulfillment and speed of order arrival.
Performance
5
Written by a customer while visiting hp.com
Posted by: JLD45
from New Jersey
Verified Purchase:Yes
Quality product that produces crisp images and printed pages.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com