 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-in Dishwasher with Tub - Stainless Steel
Average Customer Rating:
2.9
Rating breakdown 88 reviews
5 Stars
25
4 Stars
12
3 Stars
9
2 Stars
9
1 Star
33
41%of customers recommend this product.
(
36 out of
88)
Customer Reviews for Samsung - 24" Tall Tub Built-in Dishwasher with Tub - Stainless Steel
Customer Rating
5
Dirty dishes
on December 10, 2015
Posted by: Mysamsungjr
from Reading Pennsylvania
Expertise:Expert
All my products we own are Samsung products awesome dishwasher problem free.
Cleans flawlessly.
Cleans flawlessly.
Pros: Inexpensive, Bright display, Durable
Cons: n/a
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good dishwasher
on February 3, 2016
Posted by: Cornmeal1
from Sulphur, LA
We decided on this Samsung dishwasher because of features and price. It is a very nice looking dishwasher with great features and gets the dishes decently clean. It is super quiet and you can barely hear it running . The only thing that I did not like on it, is that it leaves food residue on the door from the Samsung logo on the bottom rack. The bottom rack is too close to the dishwasher door, and therefore traps food particles on the door.
Pros: Durable, very quiet
Cons: food particles get caught on the door
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 would recommend
on February 17, 2016
Posted by: samsungluver9876
This product is very silent and it cleans extremely well
Pros: Realistic color, Bright display, Durable, very quiet
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great at first
on June 21, 2016
Posted by: Kurt31088
from Ga
Expertise:Intermediate
Purchased in Dec 2013. In June of 2016 the seal at the bottom of the door has started leaking on both sides and the soap dispenser has gone out.
Pros: Realistic color
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Noraina, Samsung Care, April 12, 2022
Hello Kurt31088,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the seal at the bottom of the door has started leaking on both sides and the soap dispenser has gone out. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001021/ to guide you on the leaking issue. Just click on "Dishwasher is visibly leaking".
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000970/ for the dispenser issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144395290.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as the seal at the bottom of the door has started leaking on both sides and the soap dispenser has gone out. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001021/ to guide you on the leaking issue. Just click on "Dishwasher is visibly leaking".
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01000970/ for the dispenser issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144395290.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Great Value
on July 18, 2016
Posted by: Jerry1949
from Kentucky, USA
Great product. Very quiet operation and extra value in features only available on more expensive models.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Error code after 10 months of use
on July 26, 2016
Posted by: Unhappyinjacksontn
from Jackson tn
Expertise:Intermediate
Liked the dishwasher for the first 10 months. Quiet, easy to load and unload, and cleaned dishes well until an error code appeared.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's displaying an error code after 10 months of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002074/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380046.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it's displaying an error code after 10 months of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01002074/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144380046.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
1
Bad dishwasher
on November 26, 2016
Posted by: Andy1902
Expertise:Intermediate
Start leaking after two years. Motherboard needs to be replaced after one year.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 13, 2022
Hi Andy1902,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher leaked and for the motherboard that needs replacement, for this you might want to check the warranty information below on this matter. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F800UWS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144398949
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher leaked and for the motherboard that needs replacement, for this you might want to check the warranty information below on this matter. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
The dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F800UWS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144398949
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within 2 years, like most of my Samsung Appliances
on March 10, 2017
Posted by: Anonymous
from Denver, CO
Expected a new dishwasher that was used once a week to last over 22 months without needing an expensive repair. My expectations were not met.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, June 30, 2022
Hello AlexKarpf,
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher broke within two years. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F800UWS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144652631
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher broke within two years. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to our Support page for troubleshooting steps to try when your Samsung dishwasher has issues.
https://www.samsung.com/us/support/search/?query=Electronic%20Touch%20Sensor&page=1&sort=relevance&SiteType=support&SupportTopics=How%20To&ModelCode=N0021983&referrerPageUrl=https://www.samsung.com/us/support/home-appliances/dishwashers/rotary/electronic-touch-sensor/
I've also included a link to our Warranty Page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/DW80F800UWS/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144652631
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US