 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
5
Samsung StormWash Dishwasher!
on November 7, 2022
Posted by: Sunrise423
from Houghton Lake, MI
[This review was collected as part of a promotion.] I love the top rack for spoons, spatulas, metal straws, etc. Does a great job washing. Thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 7, 2022
Posted by: TPLC
from Marion, IA
[This review was collected as part of a promotion.] Love my new Samsung dishwasher. I like the 3rd shelf for large utensils and there is so much room for all our dishes. Dishes come out very clean. Would order Samsung products again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A good one
on November 7, 2022
Posted by: RMarcano
from Chicago, IL
[This review was collected as part of a promotion.] It's a nice design with lots of features, it's quiet compared to my old Frigidaire dishwasher. The 3 levels make it very spacious and comfortable, but I don't know how do it so that once the wash cycle is finished the door doesn't open automatically. I would like the command buttons to be at the front and not at the top. Likewise, I wouldn't trade this dishwasher for any other brand, perhaps one with Samsung's smartthings feature.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
dishwasher
on November 8, 2022
Posted by: Martha
from Woodstock, GA
[This review was collected as part of a promotion.] I have had this dishwasher for over 30 days and it is the best dishwasher I have ever purchased. Recommend it highly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
samsung - StormWash™ 48 dBA Dishwasher in Stainles
on November 8, 2022
Posted by: Mike
from Pittsfield, MA
[This review was collected as part of a promotion.] Was easy to install, runs quiet Does a great job of cleaning
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Dishwasher
on November 13, 2022
Posted by: Dishwasher
from Ohio
I bought this dishwasher in May 2022, and I have yet to be able to run it through one cycle without it stopping. It continuously has the LC code come on and it will not work properly, it makes an extremely loud sound when it’s running, it will not shut off until I unplug it. I am extremely disappointed in this product. I have had Samsung send out a person to fix this dishwasher two times now and it is still not working. Everything they tell me I have to do we get done and it still does not work. This is the worst product I have ever had in dealing with Samsung has not been easy. The warranty on the dishwasher it will be expired before I know it, and I have not even been able to run it through one cycle since I owned this. We have a brand new kitchen with a brand new dishwasher that doesn’t work. Very frustrated customer.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Chrystel Mae, Samsung Care, November 18, 2022
Hi There,
Addressing your review about the dishwasher is essential to us. Let's have your unit working correctly by following the links below!
Some errors can be resolved on your own with some light adjustments so you can get your dishwasher back in working order again. Learn more here:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
https://www.youtube.com/watch?v=xCY2C3KzdRc
If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. You can check this link below for more information:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code
These guides will cover steps that will help eradicate noises in your dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
https://www.youtube.com/watch?v=UCU1FVp06MQ
What to do when the Samsung dishwasher doesn't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145162105, to help our team pull up your information.
Have a great day.
^Chrystel
Addressing your review about the dishwasher is essential to us. Let's have your unit working correctly by following the links below!
Some errors can be resolved on your own with some light adjustments so you can get your dishwasher back in working order again. Learn more here:
https://www.samsung.com/us/support/troubleshooting/TSG01002074/
https://www.youtube.com/watch?v=xCY2C3KzdRc
If you receive the error codes LE or LC, moisture is detected where it doesn't belong, even if a leak isn't visible or noticeable. You can check this link below for more information:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code
These guides will cover steps that will help eradicate noises in your dishwasher:
https://www.samsung.com/us/support/troubleshooting/TSG01002056/
https://www.youtube.com/watch?v=UCU1FVp06MQ
What to do when the Samsung dishwasher doesn't turn off:
https://www.samsung.com/us/support/troubleshooting/TSG01001915/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145162105, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
1
Very Disappointed. Model DW80R5060US
on November 18, 2022
Posted by: rc3915
only 6 weeks old with this brand new dishwasher and already encountered two problems: puddle of water on the floor and keeps getting stuck during mid-cyle.
contacted chat support and i was advised to turn the power off at the main panel and wait 10 minutes then turn it back on. this did not work.
i may have to call home service. but i should not be going thru this with a brand new appliance.
contacted chat support and i was advised to turn the power off at the main panel and wait 10 minutes then turn it back on. this did not work.
i may have to call home service. but i should not be going thru this with a brand new appliance.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy Chrystel Mae, Samsung Care, November 23, 2022
We'll look into this immediately, Rc3915. We're here to help you make your dishwashing experience better!
A visibly leaking dishwasher can be troublesome, and you may need help fixing it. Learn more here:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Proper leveling the dishwasher will help to prevent leaks:
https://www.samsung.com/us/support/answer/ANS00080768/
How to restart your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145177500, to help our team pull up your information.
Have a great day.
^Chrystel
A visibly leaking dishwasher can be troublesome, and you may need help fixing it. Learn more here:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Proper leveling the dishwasher will help to prevent leaks:
https://www.samsung.com/us/support/answer/ANS00080768/
How to restart your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145177500, to help our team pull up your information.
Have a great day.
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
New addition to remodel
on November 29, 2022
Posted by: Jenny
from Virginia
[This review was collected as part of a promotion.] Still trying to figure it out, gotta read the manual. Like the top shelf for utensils, don’t like that my large platters do not fit in the bottom tray with the added third utensil shelf. This is what happens when you have to special order product sight unseen.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US