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Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Working as expected
on January 3, 2022
Posted by: Tony
from Palm Harbor, FL
[This review was collected as part of a promotion.] It is a very good machine. And it is doing the job. Don't expect more than what a decent dishwasher should do. We love the aesthetics of the front.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, but one small design flaw.
on January 3, 2022
Posted by: Morlie822
from Minnesota, USA
[This review was collected as part of a promotion.] I've been using this Samsung dishwasher for a couple of months now. The features are great, such as the 3rd rack, dry assist and turbo wash.
I rated 4 stars instead of 5 due to what I would call a design flaw. The 'tines' of the lower rack point two different directions. One set points left, and the other points to the right. This makes it difficult to place large, flat items such as cutting boards and sheet pans in a straight line. One of these will fit on the left side where there's a bit more room but a couple of these can affect the spinning of the washer arms.
The overall look is great. Very sleek and easy to wipe to maintain spotless stainless. The hidden handle gives a nice clean look in my kitchen.
The sound level is very low. Sometimes I have to listen carefully just to make sure it's running.
I rated 4 stars instead of 5 due to what I would call a design flaw. The 'tines' of the lower rack point two different directions. One set points left, and the other points to the right. This makes it difficult to place large, flat items such as cutting boards and sheet pans in a straight line. One of these will fit on the left side where there's a bit more room but a couple of these can affect the spinning of the washer arms.
The overall look is great. Very sleek and easy to wipe to maintain spotless stainless. The hidden handle gives a nice clean look in my kitchen.
The sound level is very low. Sometimes I have to listen carefully just to make sure it's running.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Never worked
on January 3, 2022
Posted by: Never Again
from Gibsonville , NC
[This review was collected as part of a promotion.] New dishwasher serviced 5 times never worked still not working
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, samsungcare, January 10, 2022
I know you must be frustrated, but we are working to resolve this concern for you as soon as possible. We would like to thank you for your patience while we service your dishwasher. If you would like to reach out to our Social Media team. You can use the links below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
This is your ticket number: 1144061502
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
This is your ticket number: 1144061502
Written by a customer while visiting Samsung US
Customer Rating
4
Does OK
on January 4, 2022
Posted by: Kimy Z
from Weaubleau, MO
[This review was collected as part of a promotion.] We have had this a while now and while I love Samsung appliances, this one is just ok. It does get the dishes clean. But it takes forever to dry! We have read the manual and tried all the options. Is faster to dry myself than to wait on the dishwasher to dry them
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Placement Matters
on January 8, 2022
Posted by: eli2884
the dishwasher is definitely quiet, if it matters to you. if you plan on putting all the forks and knives on the top rack, you can romove one of the utensil baskets to gain more space.
we are able to load more plates and bowls in this new dishwasher than our 10+ year old one. however, you need oi be careful when stacking the bowls. don't place them too close to each other, otherwise you will definitely get some of them uncleaned.
i also found out that i have to use the heavy duty setting to get the dishes cleaned.
overall, it's a good model and i like it a lot.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not surprising
on January 17, 2022
Posted by: Disappointed
from Minnesota
[This review was collected as part of a promotion.] Haven't had the best experience so I wasn't surprised the dishwasher is terrible quality.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, samsungcare, January 18, 2022
Thank you for stopping by. I'm sorry to hear your experience has not been the best. We're sorry to hear you were less than satisfied with your product. If you have questions or require future assistance; please reach out to us using the information below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144086481
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1144086481
Written by a customer while visiting Samsung US
Customer Rating
4
Very Efficient
on January 17, 2022
Posted by: BGFrancis
from Northern California
[This review was collected as part of a promotion.] We received ours a month ago and we are very pleased with the ease and quality of this dishwasher.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on January 17, 2022
Posted by: Jonny
from bloomfield, NJ
[This review was collected as part of a promotion.] Cleans well. Very quiet and gets the job done. I wished to dried a bit better
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US