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Customer Reviews Collected from Samsung US |
Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.8
Rating breakdown 1,114 reviews
5 Stars
607
4 Stars
148
3 Stars
61
2 Stars
70
1 Star
228
65%of customers recommend this product.
(
584 out of
900)
Customer Reviews for Samsung - 24" Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Heated Dry
on February 16, 2016
Posted by: OfficeManager
from Las Vegas, NV, USA
Expertise:Expert
We purchased this dishwasher for our office break room. When we ordered it we didn't realize that there is no heating element for drying. If we put plastic in the dishwasher all of the items including glasses and dishes do not dry this is still moisture in the dishwasher. Should have researched it further before we purchased this dishwasher.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
stainless steel dishwasher
on February 23, 2016
Posted by: Anonymous
from Duchess, Alberta, Canada
Expertise:Beginner
So far I am very glad that we purchased this dishwasher. It is so quiet, works well.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Dishwasher is VERY quiet
on February 25, 2016
Posted by: tgist2
from Aurora, CO, USA
Expertise:Intermediate
Easy to install, very quiet and we love the features and the hidden controls
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features but some issues.
on February 25, 2016
Posted by: Hopeitworks
from Ohio, USA
Expertise:Intermediate
Soap residue is still in bottom when cycle is complete. Top wash arm drips water after cycle is complete.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Why so wet?
on March 14, 2016
Posted by: Deda07
from Dallas, Texas
This is a beautiful dishwasher. Love the hidden controls. My complaint is, even with drying liquid filled to the brim and sanitize mode selected, it still doesn't dry the dishes. I still have to towel dry pans and things on the top rack. Very disappointed....
Cons: doesn't dry completely
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this product cleans well and is priced very well
on March 17, 2016
Posted by: heyshopgirl
Expertise:Expert
I love the slick design for the price outstanding.
Pros: Inexpensive
Cons: hosings different
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
dishwasher
on March 21, 2016
Posted by: Xioma
from Tampa, Fl
Expertise:Beginner
Very happy with the Samsung dishwasher. Very quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Look at racks before you buy
on March 24, 2016
Posted by: Gunner45
from Cleveland, TN, USA
Expertise:Intermediate
My wife wanted this model because the utensil racks have slots for silverware. Ours doesn't fit as the handles are too large. Also, the racks are not user friendly. Flat plates fit, bowls, not so good. Would not buy again.
Pros: Inexpensive
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
2
Value
3
Response from Samsung USBy Trisha, Samsung Care, April 13, 2022
Hi Gunner45,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher doesn't meet your expectation. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Link for product dimensions:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80f600uts-aa_8033_DW80F600UWS_V6.pdf
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399316
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher doesn't meet your expectation. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
Link for product dimensions:
https://image-us.samsung.com/SamsungUS/pim/migration/doc/dw80f600uts-aa_8033_DW80F600UWS_V6.pdf
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80F600UTS/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144399316
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US