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Customer Reviews Collected from lg.com |
LG - 20.9 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.4
Rating breakdown 467 reviews
5 Stars
300
4 Stars
107
3 Stars
26
2 Stars
8
1 Star
26
89%of customers recommend this product.
(
386 out of
434)
Customer Reviews for LG - 20.9 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
5
Great fridge!
on September 16, 2011
Posted by: slo-amy
from Central Coast, CA
We have had this fridge about 6 months and I love it. It fits perfectly in our space and looks great. I love all the space on the doors because all those little things don't get lost. The only thing I would change would be the drawers. I would only have 2 crisper drawers so they would be wider. I can't fit celery in the drawers!
Pros: Performance, Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great storage!
on November 12, 2013
Posted by: ElizaT
from Ben Lomond, CA
At first I was concerned about not having enough flexibility on the door shelving, but once I got everything in, I found that it was all just fine. LOVE the counter depth. Nothing ever gets lost because you can see everything. And I am still surprised by how much I can get in that refrigerator.
Still not sure about the freezer. It is a big "drawer" and haven't figured out how to organize things there. This refrigerator has everything I wanted #counter depth, Energy Efficient, French door, stainless steel, Ice maker# without the things I didn't want #dispensers#
Still not sure about the freezer. It is a big "drawer" and haven't figured out how to organize things there. This refrigerator has everything I wanted #counter depth, Energy Efficient, French door, stainless steel, Ice maker# without the things I didn't want #dispensers#
Pros: Performance, Style/Design, easy to use, Features/Settings, space
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
this fridge looks stunning in our kitchen
on April 15, 2014
Posted by: naniklc
from Tiverton, RI, USA
we needed a fridge that wouldn't stick out past our counters. this fridge did the trick and with the class of a high end appliance. after first day it was so quiet, we thought it stopped running. love the well lit inside, but the long draw could have been styled better, as you have to open both doors to open draw.also wish the doors closed like our cabinets(soft touch by themselves) thanks for the alarm as it does remind you to close if not completely shut.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome fridge
on May 23, 2015
Posted by: Deannie
from Sandstone, MN, USA
Really happy with this product, little expensive just because you want a counter depth, but overall worth the money. We were worried about storage space but this fridge has plenty of room for our family of two. very easy to keep clean inside and outside. Ice maker works great and there is no need to buy water filters as this model does not have one which is a money saver in itself.
Pros: Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on March 12, 2017
Posted by: Chumashyaqui
from Santa Ynez, CA, United States
[This review was collected as part of a promotion.] I really have fell in love with this LG , its beautiful inside has more than enough space although having 4 small children I was not sure about the space but it works out great , I did not know it had auto ice cubes so that was a bonus , we had a water ice cube before and to be honest it was just a hassle ,
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Product works fine, but is very noisy
on May 25, 2017
Posted by: Fred C
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] The design is useful, controls are easy to use, but suffers from rattles / vibrations that are impossible to get rid of. Typically come from the door shelves, the back panel of freezer and somewhere inside the right front edge of the appliance. Can usually stop the noise by opening the door and/or pressing on the back panel slightly, but the noise always comes back within minutes.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Defective Refrigerator
on May 14, 2019
Posted by: Karenr
from Plainville, CT
[This review was collected as part of a promotion.] My refrigerator makes a loud humming sound and the freezer has frosted over several time. Not happy.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, May 14, 2019
We hate to hear you are unhappy with your refrigerator. You can troubleshoot issues with noises from the following help article: https://www.lg.com/us/support/product-help/CT10000021-20150292153479-other-noise If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
2
Ice is a problem, Ice "Plus" a bigger one
on December 23, 2010
Posted by: Anonymous
from dundee, il
It's month number two and I am on the second refrigerator. The "Ice Plus" feature, when pressed (supposed to make ice quicker) ends up disabling the refrigerator (the compressor stops). When you unlplug the refrigerator and plug it back in, it works again (not the ice plus, just the refrigerator). So, they (the dealer) replaced the entire refrigerator (the first one) on the third day, with a new one - and now the second refrigerator is doing the same thing, and also the ice-maker just stopped working. I love the looks and features, the refrigerator just doesn't work. Fortunately, I bought from a great dealer and they are sticking with me to repair, exchange (again) or get a different brand.
Pros: Style/Design, easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Written by a customer while visiting lg.com