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Customer Reviews Collected from lg.com |
LG - 19.8 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 192 reviews
5 Stars
120
4 Stars
41
3 Stars
11
2 Stars
4
1 Star
16
86%of customers recommend this product.
(
149 out of
174)
Customer Reviews for LG - 19.8 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Posted by: BDeeS
from Burleson, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator in December 2018. It is counter depth and looks really good in kitchen. It does not stick way out from cabinets. LOVE this refrigerator. It is perfect for households with 1-2 people. It does everything larger, roomier models do but is compact.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Colt45
from Waddington NY
Verified Purchase:Yes
Replaced a larger fridge, were initially concerned about smaller size but so far has worked out great, looks much better with counter depth, so far GREAT!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jimmy311
from Kirkland, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this fridge now for over two years and am very satisfied with it.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great looking refrigerator
on September 21, 2019
Posted by: Suezque W
from Richmond, VA
[This review was collected as part of a promotion.] I wanted a counter depth refrigerator so it would not stick out far past the edge of my counter top. I researched, read reviews and compared with others of this French door style.
I’m so happy with my selection of this LG model. It looks great, I like the way the interior is laid out with slim ice maker in door vs. taking up space inside refrigerator. I use the water & ice dispenser often and had to replace the water filter after about 9 months.
I’m so happy with my selection of this LG model. It looks great, I like the way the interior is laid out with slim ice maker in door vs. taking up space inside refrigerator. I use the water & ice dispenser often and had to replace the water filter after about 9 months.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: aross
from Colorado Springs
Verified Purchase:Yes
This is only 2 years old and I am having issues with an error message for the freezer fan. This should not be happening on a 2 yer old refrigerator. I am not happy with it at all. I saw online the 2019 & 2019 models now have a 3 year parts and labor warranty from LG. Mine is a 2017 this does not inspire confidence, instead it looks like LG knows there are problems with these models.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy Chris, Customer Service, October 17, 2019
We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Nasmall93
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator Is just okay. It came with the house we bought and was brand new, but the ice maker never worked properly, dispute resetting it multiple times and trying other methods of trouble shooting. Of course the ice maker was out of warranty and LG wouldn’t replace it. The top draw in the freezer also falls off it’s rack quite easily. The water spout in the door is also placed very awkwardly and can result in water all over the floor if you’re not careful, or of a guest isn’t familiar with your fridge.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sugarick
from Erwin, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] After using my LG Frig for awhile and after having the lower freezer drawer freeze closed on us and other on going issues with the drawer we decided never again to purchase a frig with a drawer. Doors on freezer is a better fit for our household.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Upset 57
from Morgan City, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator/freezer actually worked well up until the day it died. It was a super quiet, cabinet depth model; but, now it just sits in the kitchen waiting to go to the dump. My mother always says, "if you can't say anything nice about the subject, don't say anything at all"! So, I guess I'll just end the review now.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com