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Customer Reviews Collected from lg.com |
LG - 19.8 Cu. Ft. Counter-Depth French Door Refrigerator
Average Customer Rating:
4.3
Rating breakdown 186 reviews
5 Stars
117
4 Stars
41
3 Stars
10
2 Stars
4
1 Star
14
86%of customers recommend this product.
(
149 out of
174)
Customer Reviews for LG - 19.8 Cu. Ft. Counter-Depth French Door Refrigerator
Customer Rating
3
on April 2, 2022
Posted by: Natj
from Jobstown NJ
[This review was collected as part of a promotion.] I love the French doors, and the ice maker works great! The compressor needed to be replaced, but a tech came out immediately and did it free of charge. excellent customer service.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, April 4, 2022
We hate to hear you had issues with your unit and happy to hear the issue is resolved. Thank you for this feedback.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Terrific Refrigerator! We Upgraded Again!
on September 7, 2022
Posted by: FFRupp
from Phoenix, AZ
We loved our current LG refrigerator that when it came time to remodel, we upgraded to another LG refrigerator!
Pros: Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
LG Review
on February 27, 2023
Posted by: CamdenFerris
from Newtown, CT
[This review was collected as part of a promotion.] We've only had this fridge for about a month, but love it so far! Very good spacious refrigerator. It beat my expectation. Plenty of space for something that sold in gallons in the door itself. Two spacious fruit and vegetables chambers. The pockets in the doors hold a ton of stuff (including a gallon of milk). The fridge beeps to let you know the door has been open for an extended period. Highly recommend this fridge! Had to replace last LG and need the same size.
Quality
4
Features
4
Value
3
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Customer Rating
1
Service
on May 7, 2023
Posted by: RefrigeratorLG
from New York
It would be nice to have someone that speaks clear English. Also someone that understands the workings of the products that you sell.
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, May 7, 2023
Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.
Written by a customer while visiting lg.com
Customer Rating
2
on June 9, 2023
Posted by: utica52
from henderson nv
Just had my new LG refrigerator installed and the told me to train about
2 gallons of water and throw out the ice cubes. Well of been draining gallons of water and ice cubes out for over a week and the water and cubes are not drinkable. So disappointed
2 gallons of water and throw out the ice cubes. Well of been draining gallons of water and ice cubes out for over a week and the water and cubes are not drinkable. So disappointed
Quality
2
Features
2
Value
4
Response from lg.comBy Alice Feliz V. Luna, Social Media, June 10, 2023
Hi, utica52. Thanks for reaching out. Hopefully you were able to get your fridge dispenser fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
Great features!
on June 17, 2023
Posted by: Johney000
from Kingston, NY
[This review was collected as part of a promotion.] I bought this 3 weeks ago and love it so far...especially the fingerprint resistance
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony J. , LG Social, June 21, 2023
Hey there. Thank you for taking your time in leaving us a review on this refrigerator. It fills us with pride to know that our product and service are valued by our community. Our team enjoys what they do because of customers like you. This review just made our day! Thank you for choosing LG. ~Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Life is REALLY GOOD
on July 11, 2023
Posted by: evancycles
from New Haven CT
I love this refrigerator! Overall very happy with it's performance. My experience with LG has been fantastic. From product quality to customer service. I own an OLED LG tv as well that has also been a wonderful product. I will surely be considering LG for future purchases.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
Got the job done
on August 21, 2023
Posted by: Vigara
from Brooklyn, ny
Tech came. Wasn't the most pleasant but, got the job done.
Pros: ease of use
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com