 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,008 reviews
5 Stars
443
4 Stars
310
3 Stars
101
2 Stars
57
1 Star
97
78%of customers recommend this product.
(
737 out of
948)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
1
Trips the braker when it starts
on October 2, 2019
Posted by: Mpatel
Came with home I bought from D R Horton america's builder company. Trips the barker when it starts.. It is less then two years old for me but more then one year so no warranty. I have seen other new home buyers had same problem.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 4, 2019
Hi, Mpatel!
Thank you for sharing your experience. We are sorry to hear that you are having issues with your microwave tripping the breaker! Please ensure that your microwave is plugged into a dedicated non-GFCI outlet! If the issue continues, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for sharing your experience. We are sorry to hear that you are having issues with your microwave tripping the breaker! Please ensure that your microwave is plugged into a dedicated non-GFCI outlet! If the issue continues, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Worked for 4 years
on July 4, 2020
Posted by: Dustim
[This review was collected as part of a promotion.] Loved the microwave when it was working. Everything worked great, but it started to trip the breaker and not even turn on anymore. Did not give it any higher starts because it only lasted 4 years. I still have a counter top microwave that is probably 10-15 years old that I am using for a replacement right now. I paid too much money for the microwave to go out in 4 years!!!
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 17, 2020
Hi, Dustim!
Thank you for your review! We are sorry to hear of the experience with the microwave. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review! We are sorry to hear of the experience with the microwave. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Annoying BEEP after it stops.
on September 16, 2020
Posted by: MrsOR4
The Annoying me after some thing is finished warming up is going to be the death of me. There has to be a way to disable this LONG beeping sound that happens every 10 seconds until you open the door!!!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 16, 2020
Hey there, MrsOR4!
We appreciate your providing us with your feedback on your microwave and understand that the beeping at the end of cooking cycle can be bothersome.
We’ve had some similar feedback from other consumers. Please know that we will be passing it along to our product development team for continuous improvement.
Should you ever need any assistance in the future, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We appreciate your providing us with your feedback on your microwave and understand that the beeping at the end of cooking cycle can be bothersome.
We’ve had some similar feedback from other consumers. Please know that we will be passing it along to our product development team for continuous improvement.
Should you ever need any assistance in the future, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Died at 22 months, same issue everyone else has.
on February 13, 2020
Posted by: Jason in Utah
Worked fine until I microwaved something for 1 minute, then when I added 30 seconds more it flipped a breaker, every time I flip the breaker back and try it, it trips the breaker again. All the recent reviews say the same thing, same behavior, all past the one year warranty, but before the two year mark. Lots of the others were built in March 2017 as well, must not have been a good batch.
Written by a customer while visiting frigidaire.com
Customer Rating
1
No warranty service
on August 11, 2020
Posted by: Raymster
Have had this about 30 days, need warranty service, but cannot get Frigidaire to respond.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 28, 2020
Hello, Raymster 19!
Thank you for reaching out. We’re here to listen and do what it takes to make sure your product can do its best for you. We have sent you an email in regard to your concerns. For immediate assistance, please join us on live chat at Frigidaire.com Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Thank you for reaching out. We’re here to listen and do what it takes to make sure your product can do its best for you. We have sent you an email in regard to your concerns. For immediate assistance, please join us on live chat at Frigidaire.com Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
how to stop the beeps
on March 11, 2015
Posted by: PM
After the food is cooked and the beeps start, simply hit the "stop/cancel" button BEFORE you open the door. The beeps will stop. Once you open the door, you cannot stop the beeping.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nice operational features
on February 16, 2016
Posted by: Softee1
from Saint Augustine, FL, United States
Product came with the purchase of a new home. Does not heat food evenly. Burns the middle to a crisp and barely heats the outside edges.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nothing good
on March 14, 2016
Posted by: Deebb
from Texas, United States
Got it when i bought a house doesn't mean that we got it for free..its too noisy, door makes too loud noise every time we open and close...the food ready sound is annoying....it won't t stop even the door is open... Have to press the cancel button. Feels like made up of cheap low quality steel
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, March 31, 2016
Hello, Deebb. Congratulations, on your new home and thank you for your feedback on our Frigidaire Over-the-Range Microwave. Please review your installation guide if your door is making a loud sound, improper installation may be the cause of this issue. Please feel free to reconnect with us directly with any further question or concerns. Thanks again for your comments. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com