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Customer Reviews Collected from frigidaire.com |
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 1,008 reviews
5 Stars
443
4 Stars
310
3 Stars
101
2 Stars
57
1 Star
97
78%of customers recommend this product.
(
737 out of
948)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
5
Perfect
on March 21, 2019
Posted by: Auggie12
from Wooster, Ohio
[This review was collected as part of a promotion.] I bought and installed this item last month. Easy usable directions. Works as advertised.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken Microwave
on May 13, 2020
Posted by: Tgelkins
The handle has broken and to replace the door costs as much as the microwave!! What gives??
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 19, 2020
Hi, Tgelkins!
We're sorry to hear that you experienced a break in your microwave handle. We would be happy to assist you with part information and see how we can help! Please feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear that you experienced a break in your microwave handle. We would be happy to assist you with part information and see how we can help! Please feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lasted less than 2 years
on May 18, 2020
Posted by: Regie
Microwave came with my new home as well and did not last for more than 2yrs. Good thing it has been discontinued.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 28, 2020
Thank you for taking the time out to share your feedback with us and bringing your concerns to our attention, Reggie!
We understand that you have experienced some issues with your microwave and would like to provide some assistance.
If you still have your microwave, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We understand that you have experienced some issues with your microwave and would like to provide some assistance.
If you still have your microwave, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t last long
on May 30, 2020
Posted by: Kamy0917
I bought this microwave in November 2017, so I’ve had it just over 3 years and it stopped working (Completely dead, buttons don’t work). 3 years is VERY SHORT lifespan for a microwave, especially for one that is not used a lot. I have tried to stick with Frigidaire so that all of my appliances match but this the second Frigidaire microwave I have owned and clearly they don’t last.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, June 8, 2020
Oh no. Kamy0917
I am so sorry to learn of your experience with your microwave. I understand your concerns and I want to assure you that we make every effort to product great quality products. This sadness me that you experience didn't match. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
I am so sorry to learn of your experience with your microwave. I understand your concerns and I want to assure you that we make every effort to product great quality products. This sadness me that you experience didn't match. Our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible
on May 30, 2020
Posted by: Jamndoc
Came with new home. In less than 2 years it was shutting down the braker. Frigidaire came and repaired. 10 months later the same issue. This time they wanted to charge 99 to come and fix it. Might as well buy a new one...but it won't be Frigidaire.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, June 10, 2020
Hello Jamndoc.
I’m sorry to hear you’re having that experience. That’s generally not the norm, and it’s definitely not what we want for you. We would like an opportunity to review these concerns further with you.
Please join us on a live chat on frigidaire.com or call us at 800-374-4432 M-F, 8:30 am-8:00 pm EST. We’re here to listen, and to help.
Kindly, Anna
I’m sorry to hear you’re having that experience. That’s generally not the norm, and it’s definitely not what we want for you. We would like an opportunity to review these concerns further with you.
Please join us on a live chat on frigidaire.com or call us at 800-374-4432 M-F, 8:30 am-8:00 pm EST. We’re here to listen, and to help.
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Review
on January 22, 2015
Posted by: Mark
It is perfect for my needs
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on February 13, 2015
Posted by: Matt
Absolutely amazing! We have gone through 3 different units in the past year and until we tried frigidaire we were about to give up! Keep up the great work
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
great
on February 22, 2015
Posted by: j
I love Frigidaire. I filled my house with them when I decided to replace all my appliances. Couldn't be happier
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com