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Customer Reviews Collected from frigidaire.com |
Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average Customer Rating:
3.9
Rating breakdown 1,008 reviews
5 Stars
443
4 Stars
310
3 Stars
101
2 Stars
57
1 Star
97
78%of customers recommend this product.
(
737 out of
948)
Customer Reviews for Frigidaire - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
1
Poor user experience
on September 21, 2017
Posted by: Salmon
from Nashville, TN, United States
This microwave came with our new home. It works as designed, but was designed poorly. After cooking ends, the oven notifies you with three, very long, loud beeps. Perhaps you're outside? Or in the attic? The basement? Maybe you passed out, or forgot you were making food? Don't worry, this microwave will make sure you know IT'S DONE COOKING THE FOOD. Want the beeping to stop before it wakes the baby? Well, you better run over and press Cancel. Want to add more cooking time without opening the door? Press Cancel first for that too. (Really?!?) Maybe you actually don't need that coffee you were reheating? Well go press Cancel, because if you don't this thing will beep three, long, loud beeps EVERY TWO MINUTES until your power goes out or the microwave ceases to function - whichever comes first. I know it sounds like a silly complaint, but Frigidaire designers are paid to think about these things. The least they could have done is allow you to turn down the beeping volume, or turn off the reminder beeps.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 23, 2017
Posted by: Rakrak
It works well and fast. I hate the excessive beep noise when it is done.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Annoying Noise
on October 23, 2017
Posted by: MMEDWA
The timer is excessively long. It will continue to go off once you have opened door
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Noisy Beep After Warmed Food
on October 24, 2017
Posted by: MrsMee
from TX, United States
The microwave works as expected and looks well with the other stainless steel appliances. However, when food has completed being warmed/heated, the beeps are so loud that I try to stop the microwave as least 1 or 2 seconds beforehand just to avoid hearing the noise. If I am away in another room for a few seconds and hear the microwave, of course, it is loud enough to remind me that I need to remove food from it. I do like that if food is not removed after a few minutes, you get another set of reminder beeps. Once again, the noise is annoying!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
loud door closure
on October 29, 2017
Posted by: snicker
from Conway, SC, United States
This came with the house we just bought. Would not have chosen it. Very loud door closure. Beep does not stop when door is opened
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Appliance is fine- buzzer is horrendously loud
on October 31, 2017
Posted by: Donothave
from Katy, TX, United States
[This review was collected as part of a promotion.] This microwave came with the new house we built. If I knew how loud thud buzzer was ( and the sound level cannot be adjusted!!) I would have never had it installed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 1, 2017
Yikes! Donothave, we appreciate you taking the time to inform us of your dissatisfaction in your microwave’s design. In today’s competitive marketplace, feedback from our consumers is vital to our continued success. Please be assured your comments are reviewed online by our product gurus, who I'm sure will find value in your observations. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
LOUD SOUND
on November 13, 2017
Posted by: LWEBB
I don't have any complaints about this microwave other than the sound. It beeps LOUDLY 3 times when it is finished cooking. I wish I could change the setting. I looked in the manual online but can't find any information on changing the sound settings. The door is also loud to open and close.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke Down After 4 Months
on December 9, 2017
Posted by: Bettsy B
from Marshfield, MA, United States
I purchased this microwave to put into a new kitchen remodel. After 4 months minimal use it abruptly stopped functioning. A repair technician came out and was not sure what the problem was. Unable to repair on the first visit he ordered two parts to try to repair it on a follow up visit. The technician is guessing at what the problem might be. I do not blame the technician or the store where I bought it. I blame Frigidaire. I was reluctant to buy a Frigidaire product because I felt it had a bad reputation but I thought it’s only a microwave, how bad can it be. Well my thoughts about Frigidaire have been validated.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, December 12, 2017
Hi Bettsy, I am terribly sorry to learn of the inconvenience you have encountered with your microwave. Our service providers are our eyes and ears to resolve any functional failures for your appliance. If the service company feels your concerns are unable to be resolved, they are welcome to contact our Field Technical Information Division to ensure your microwave is repaired. Please feel free to reconnect with us should you have any additional questions or concerns. -Kindly, Jennifer
Written by a customer while visiting frigidaire.com