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Customer Reviews Collected from hp.com |
HP - 61 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
Average Customer Rating:
4.6
Rating breakdown 1,712 reviews
5 Stars
1,401
4 Stars
141
3 Stars
71
2 Stars
21
1 Star
78
92%of customers recommend this product.
(
925 out of
1,001)
Customer Reviews for HP - 61 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
Posted by: Patrice H
from Buffalo, NY
Verified Purchase:Yes
I just received my HP 61 combo pack. Removed both HP cartridges from my HP printer, installed both new cartridges and got an error "At least one of these cartridges has a problem". Through trial and error it seems it's the new black cartridge that has the issue. Now what?
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, December 9, 2020
Hi Patrice,
I am very sorry that you had this problem. I hope to help you with exchanging the order.
Step-by-step instructions for completing the return and exchange process is covered at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am very sorry that you had this problem. I hope to help you with exchanging the order.
Step-by-step instructions for completing the return and exchange process is covered at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Habo26
from Michigan
Verified Purchase:Yes
Best price. Ink caused old printer to function immediately.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: cak3
from MI
Verified Purchase:Yes
I purchased this product as I use it in my printer and it is a great product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Wallycat
from Western Springs, IL
Verified Purchase:Yes
Great product and arrived quickly. I’ve used this ink for years and prefer the XL packs, but this is good too.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Wausaukee
from Wausau wi
Verified Purchase:Yes
No problems with my ink. Color us sharp and clear.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Granmangel
Verified Purchase:Yes
good ink. But I like the XL combo pack much better. This pack runs out too quick.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Rosie 5
from New York
Verified Purchase:Yes
I've used these before. This is all I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: nunyabusness
from Louisville, KY
Verified Purchase:Yes
Have used HP ink cartridges for years. Very trusted product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com