brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - Desktop Duplex Document Scanner - Black
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
8
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
71%of customers recommend this product. 
(
5 out of 7
)
Customer Reviews for Brother - Desktop Duplex Document Scanner - Black
Customer Rating
2 out of 5
2
Great Scanner / Lousy Software
on February 16, 2014
Posted by: SFMinSF
from San Francisco
Great scanning ability but very difficult to set up for network use. Part of the problem are the skimpy documentation and nearly useless help features. The other problem are the cryptic setup screens. Since there is a build in web server there's no excuse for things to be so cryptic and poorly organized.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Scans but support is horrible
on November 18, 2013
Posted by: 95light
from Cartersville, Ga.
We purchased 15 ads-2000 scanners that have been great and one ads-2500w. The ads-2500w worked fine through 440 scans but than a double feed error popped up when scanning more than one page. You could turn off the multifeed detection and it would work but doesn't work with any other third party software (goes back to the multifeed error). Apparently since the multifeed detection is broken but you can turn it off with their software to Brother all is fine. We're sticking with the ads-2000 with less options to break.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Impressive & Expensive
on April 11, 2014
Posted by: John91306
from Winnetka, California
I really wasn't certain I wanted to buy a machine as expensive as this one. And it IS expensive. Having said that, I will say I think it is worth it.
It's small, it's FAST, it appears to be quite solidly made, the software works, and it works with other software (Nuance PaperPort) well. (For the price, they could have included more than one document carrier, because they wear out, and they aren't cheap, either.)
If it turns out to be durable, then it may be my favorite machine ever.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Absolutely the best scanner I ever bought!
on March 6, 2016
Posted by: hdeiner
from Pequannock, NJ
Over the last 25 years, I've bought lots of different scanners, mostly from HP. I needed a new scanner. I'm not price conscious at all. The HP ADF scanners are fairly pricey, but I always felt that you get what you pay for. However, in this case, WRONG! My Brother printers were a switch away from HP, and I liked the better functionality at lower costs. And this scanner is even better! Much faster, wireless, single pass dual side copying, and more. At a price point that I couldn't be happier with. Recommended!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
on March 9, 2014
Posted by: Amad
Fast and very satisfied. I am enjoying our new scanner. Thanks Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Omg! Where have you been all my life!
on December 4, 2014
Posted by: Scrappie
from Florida
This machine is awesome! Never dreamed I would have had so much fun With this tiny machine. I know it's also for business but for little old photo hoarders this machine is a godsend! Love it.
You don't even have to use a computer to use it. Downloading a little tricky but manageable even for rookies. Best machine ever!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Quality as usual!!!!
on March 24, 2015
Posted by: Margie
from Brodhead WI
We have switched to Brother through our entire office! Best quality printers and scanners I have ever used. High recommendations - keep up the great work!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
i love
on September 12, 2022
Posted by: pico
from 90018
[This review was collected as part of a promotion.] ilove brother ads2500w eazy to use save ink toner,
Written by a customer while visiting brother-usa.com
Showing 1-8 of 10 results 
1 2 >>