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Customer Reviews Collected from Char-Broil, LLC |
Char-Broil - Big Easy Infrared Turkey Fryer - Stainless-Steel/Black
Average Customer Rating:
4.7
Rating breakdown 733 reviews
5 Stars
630
4 Stars
59
3 Stars
11
2 Stars
7
1 Star
26
96%of customers recommend this product.
(
673 out of
703)
Customer Reviews for Char-Broil - Big Easy Infrared Turkey Fryer - Stainless-Steel/Black
Customer Rating
5
Very easy to use. Disabled Veteran and have no pro
on May 31, 2021
Posted by: Jersey Dave
from Pennsylvania
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Hands down Bar none The Best Turkey I've ever Had. Everyone should have at least one of These. Thanks Char Broil
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Worked one time
on December 23, 2015
Posted by: JD104
Gender:Male
Length of ownership:6 months
Fryer does not cook turkey all the way through. Outside lloks good. Breast area doesn't cook all the way. Cooked a 20lb, 15lb, 10lb 14lb, 11lb, and 13lb turkey. None of them cooked all the way through. The breast area does not cook all the way.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, December 31, 2015
This Big Easy can cook a turkey up to 16 pounds. For larger turkeys we recommend the Big Easy Smoker Roaster & Grill. This is model # 14101550 and it can cook a turkey up to 25 pounds. It normally takes about ten to fifteen minutes per pound to cook a turkey in the Big Easy. We recommend using a meat thermometer to monitor the internal temperature of the turkey. Was a rub or brine used on the outside of the turkey? If this had a lot of sugar in it then then the skin could cook faster. Was the mesh lid on the entire time? This can trap heat and cause the top of the turkey to cook faster than the rest of it. Give us a call at 1-800-241-7548 and we will be able to best investigate and provide more information.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Can’t connect to my central propane supply
on March 22, 2022
Posted by: Bantabounce
from 40325
Gender:Male
Length of ownership:1 week
Very disappointed that I cannot connect this to the central propane supply in my outdoor kitchen. The regular and valve assembly has all crimped connections so there is no way to remove the regulator and connect to my central supply. SAD!
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, March 23, 2022
We're very sorry to hear of the frustrations. This Big Easy can only be used with a standard 20 lb propane tank. It cannot be used with any other propane source. Please follow this link (ow.ly/SktNu) or give us a call at 1-866-239-6777 and we'll be happy to provide more details.
Written by a customer while visiting Char-Broil, LLC
Posted by: Ken1
from Kankakee, IL, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
We bought our fryer at the end of last summer. We have cooked turkey, pork roast, beef roast and chicken in this. This has never failed to give us a tasty, juicy, crusted piece of meat. We are so very pleased with this and wish we would have bought one sooner!!!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy Stacy, SME, May 24, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: djl356
Length of ownership:1 week
Verified Purchase:Yes
Has the benefits of Infrared cooking. However you need to adjust cooking time if it's cooking in cooler and/or windy weather, because unlike a BBQ, it's uncovered. If you define if it's done using a thermometer, which works fine with large items like turkey's and roasts, there's no issue. But with smaller pieces like wings or kabobs, and no thermometer, it can be challenging. I cooked kabobs on a cooler day and based on a time Charbroil gave me, they were severely undercooked. Then put it in for a little more time and it ended up overcooked. So it takes time to find the right mix of everything. On a side note, if you do kabobs, make sure all the meat pieces are pretty much identical in size or you will end up with a mix of overcooked and undercooked pieces.
Response from Char-Broil, LLCBy SME, November 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
4
Grill looks good
on November 9, 2019
Posted by: smokinrick99
from Seminole FL
Gender:Male
Length of ownership:1 week
The grill looks good at first glance but I noticed a serious error in the assembly instructions. The cooking chamber is installed from the factory, under the grill rim, making it impossible to remove the chamber and causes it to wobble in the main frame. By removing the four screws from the top grill rim, the rim can be removed, and the cooking chamber can be lifted out. Then replace the rim and then the chamber can be dropped in and the flanges on the two parts will properly engage and it will no longer wobble. Also it allows removal for proper cleaning. I assume this is how it should be assembled. There is no mention of this in the instructions! Will comment on the usability after our first turkey.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Doesn't work
on February 19, 2020
Posted by: Jab1
from COS, CO
Gender:Male
Length of ownership:1 month
I have tried cooking 2 14 lb turkeys in the fryer. One with the lid on and one with it off. In both cases only the top have of the Turkey cooked. It had to be finished in the oven. Going back to the oil fryer. It maybe a hassle but at least I wind up with a perfectly cooked turkey.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, February 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your Big Easy. Please follow this link (ow.ly/SktNu) or give us a call at 1-800-241-7548 and we will be able to best investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
First time cooking a turkey ever.
on December 5, 2020
Posted by: ELchic0
from Wisconsin
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I love it!!Already tested with country ribs. Only fail was putting the lid on too early. I can't wait to try Kabobs and a prime rib roast with potatoes on top. Very easy cooking and the turkey was nice and moist.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC