Char-Broil, LLC Customer Reviews Collected from Char-Broil, LLC
Char-Broil - Big Easy Infrared Turkey Fryer - Stainless-Steel/Black
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 733 reviews
5 Stars
630
4 Stars
59
3 Stars
11
2 Stars
7
1 Star
26
96%of customers recommend this product. 
(
673 out of 703
)
Customer Reviews for Char-Broil - Big Easy Infrared Turkey Fryer - Stainless-Steel/Black
Customer Rating
5 out of 5
5
on October 4, 2022
Posted by: THE BIG ALLEY
from Whittier ca
Gender:Male
Wow the best my turkey comes out juicy all the time ribs n Cornish hens come out juicy to
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
HIGHLY recommend!
on December 3, 2022
Posted by: ZJHendricks
from Des Moines IA
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
We have been wanting a fryer for Thanksgiving turkeys for a long time but didn’t want to mess with the mess and safety while doing so. We discovered this fryer and immediately purchased. We have used multiple weekends before Thanksgiving ‘22 and once after. We are currently planning to really dive deep into different foods we can cook in this fryer we love it so much! Chickens and turkeys have all turned out amazing! Couldn’t be happier!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 26, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Perfect Choice
on October 13, 2023
Posted by: Rkinggal
from Vancouver, BC Canada
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 month
Verified Purchase:Yes
Excellent! Easy to use! Clean up a breeze! Meat juicy!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEOctober 19, 2023
Thank you for your wonderful review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Cooked to perfection
on December 28, 2023
Posted by: Big Diddy
from Fruitland Park Florida
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
So far I've only cooked 2 standing rib roasts, both came out juicy and cooked medium rare the way most of my family likes it!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEDecember 29, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Easy to use!
on February 4, 2024
Posted by: Papa2022
from South Georgia
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
This was given to me several years ago. The oil less fryer is a breeze to use and everyone loves everything I have cooked in it! I only have one issue. Not with the fryer but I have not been able to find a replacement mesh lid. I have checked several web sites and the only one that even listed it said it was discontinued.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMEFebruary 5, 2024
Thank you for your review. The top cover is part # 29105249, this can be purchased online or by calling 1-866-239-6777.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1 out of 5
1
Not happy at all.
on August 27, 2015
Posted by: Hllywd
Quite possibly the worst outdoor cooking item I've ever had. Rushed to find it last Thanksgiving to avoid buying oil for the fryer. Two things; this is not frying by any stretch of the imagination (which I didn't expect it to be), and if the weather is cooler, like when you might expect to cook a turkey, it just won't heat to cook the bird evenly even with a much longer cooking time than expected.
So a couple days ago I see this thing collecting dust in the garage having been used a grand total of 1 time in the 9 months since I bought it, and I get the great idea to cook a couple chickens for dinner. I rub the chickens the night before and the next day I'm ready to go. I calculate that I need about an hour, and when the time comes I hang the chickens one over the other with some skewers so they're not all smashed together.
At the end of the hour I have to say the birds looked pretty fair, if a little well done on the some of the outside. What I found taking them out is that just like with the earlier turkey, the heat doesn't reach all exposed parts of the food evenly leaving some relatively undercooked, rubbery skin, with larger areas looking charred and overdone. I covered and rested them for about an hour while I did other things. at the moment of truth both birds were super juicy, but unevenly cooked with some of the meat from each bird far overdone, and some undercooked and still bleeding!
The major plus I saw was like frying, once your cooking you leave everything alone, but then there's not much choice in that. The other is that if the weather is good, this can save oven space.
For me, I'll stick with rotisserie cooking on my grill since the outcome is similar only more controllable with the grill. After all, "oil-less" frying is really not frying at all and NOT a substitute if that's what you want. For the occasions I want fried turkey, I guess I'll bite the bullet and splurge for the oil.
Response from Char-Broil, LLCBy DustinSMESeptember 3, 2015
We're sorry to hear this. Cooking a turkey or chicken in the Big Easy normally takes about eight to ten minutes per pound, but can take a bit longer during colder temperatures. Was the mesh lid used the entire cook? This should only be used around the end of the cook to brown the skin. Using a sugary rub or glaze can also cause the skin to cook faster. Using a meat thermometer will provide the most accurate reading and help to determine when the food is done. Give us a call at 1-800-241-7548 and we will be able to best assist and provide more information.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1 out of 5
1
nope
on November 26, 2020
Posted by: gabestreet54
from kentucky
Gender:Male
Length of ownership:1 week
started at about 10 am. wind was blowing so moved it to another location with no wind. still didn't get hot so moved it to garage. at that point I had lost an hour. in the garage it started to heat up but not never fully cooked. had turkey cooking from 11 am to 7 pm and the turkey never fully cooked. the highest the internal temperature reached was 132°. from my calculations and all the reviews it should have been fully cooked after about 2 hrs. I will never buy this again nor will I recommend this product for anyone. it does not get hot enough to cook a full bird.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SMENovember 2, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5 out of 5
5
Very Versatile and Easy to Use
on January 5, 2021
Posted by: MrsMcDonald31
from Ty Ty, Georiga
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
We love this fryer! So far we've done a turkey, chicken legs, a Boston butt, ribs, and steak and veggie kabobs, and they've all turned out great! It is easy to use, and cooks evenly and quickly. Be sure to purchase the accessory kit to use the fryer to it's full potential. Clean up is quick and easy!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SMENovember 2, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
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