sony.com Customer Reviews Collected from sony.com
Sony - Wireless Surround Sound Headphones
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 17 reviews
5 Stars
9
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
1
69%of customers recommend this product. 
(
9 out of 13
)
Customer Reviews for Sony - Wireless Surround Sound Headphones
Customer Rating
2 out of 5
2
Great Sound - Terrible Mechanically
on June 22, 2017
Posted by: Kermit A
Gender:Male
I bought this headset about two and a half years ago. Sony is obviously a company very experienced is electronic and audio equipment, The electronic and audio performances are both absolutely outstanding. That being said, mechanically the headset is pure junk. The bow had fractured within two months, and three months later it fractured on the other side. Both fractures required the addition of bracing material and good epoxy. The adjustment slides were simply floppy after six months. The soft plastic and foam rubber ear pieces disintegrated in less than a year. Even though this head set is a basket case mechanically, it still sounds great. Maybe Sony should ask Honda to help them with the mechanical design.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer SupportJune 23, 2017
Hi, Kermit A, We appreciate your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward
your information to the proper department. Thank you for your feedback. -Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Sound
on July 23, 2017
Posted by: Terry1968
Gender:Male
Verified Purchase:Yes
I've wanted one of these type for years
and finally purchased this one. I am very pleased with the sound reproduction
and features.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
awesome sound
on January 25, 2018
Posted by: great horn owl
Gender:Male
Verified Purchase:Yes
Great range through out house. Easy on the ears. The base is inconspicuous yet very functional
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
MDR DS6500 vs. Sennheiser RS170's
on July 15, 2011
Posted by: cgoetze
The Sennheiser's and the Sony's both sound great they have a lot of punch and crispness. Sennheiser specializes in headphones and microphones (I understand), so the RS 170's have the signature sound of the excellent Sennheiser products. They do not disappoint in terms of audio listening quality but then neither do the Sony's. The amp in the Senheiser's seems a bit more powerful (picks up signals faster) than the comparably priced Sony's. However the Sony's have a very respectfully powerful full audio presentation and are possibly fuller in their dynamic range and clarity of instrumentality than the Sennheiser's. The Sony's are a bit more comfortable to wear and I seem to experience less listener fatigue over a long listening session with the Sony's even in analogue mode. The Sony surround processing is more complex and sophisticated with DTS, Dolby Digital and Dolby Logic Pro II, as well as a dialogue speech clarity mode. The Sennheiser surround processing mode is simple and sufficient along with a nice little bass boost separately if you want it. The Sony's have a digital mode with an optical cable in that is desirable especially if you a device that has only a digital output such as the Apple TV. The Sony's in digital input mode have a very clean and crisp sound compared to analogue, although somewhat quieter volume wise with the digital sound experience. In my experience the digital mode has the least listener fatigue in a really long listening session. I'm keeping both the Sony's and the Sennheiser's as they are both very good and each has a lot to recommend them individually. The Sony's have a slightly better wireless distance range listed in their specs, 100 meters, compared to 80 meters for the RS 170's. Neither wireless headphone will reach to my pillow in my bedroom without cutting out (bummer there)! Even though the specs indicate a 20 meter difference between the two in actual experience it amounts to only about 10 feet within my bedroom at the opposite end of the house after going through walls, etc. I have a very long house. Both headphones would likely reach anywhere in a normal medium to large home. Controls on the two wireless headphones are different. Both headphones have on and off controls on their base stations. The Sennheiser's can control the surround and bass boost from the headphone itself as well as the base station. The Sony's however have controls for the various sound processing modes only on its base station. The Sony's have a dial on the headphone to control volume and an off and on button for the headphones not the base station. The RS 170's can control all its functions from the headphone except turning the base station off and on. Both headphones sit neatly on top of their base stations for charging. The Sony battery life is longer and employs lithium ion batteries instead of nickel cad for the Sennheiser's. A Bose rep told me lithium ion batteries are a big factor in the audio quality of wireless headphones and thus the lack thereof of sufficient availability of them is the primary reason Bose has yet to produce wireless headphones. These Sony's are the first wireless headphone to use lithium ion batteries to my knowledge. The Sony's have both a digital input as well as an analogue instead of just an analogue on the RS 170's. I planned to send one or the other of these headphones back, but they're a toss up, so I'm keeping them both! There is probably a technical edge to the Sony's, with their feature set, their wireless range, outstanding audio quality and dynamic range, but their lack of being able to purchase additional stand alone headphones to work with the base station, as the Sennheiser's allow, along with a certain subjective something to the Sennheiser's audio quality won't allow me to let the Sennheiser's go! Or I may just buy another set of the Sony's to give me a second headphone set cause I sure can't let the Sony's go either!
What's great about it: great sound with excellent frequency response, with both analogue and digital input
What's not so great: sony does not allow you to buy stand alone headphone to use with the base station
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Very good, high-end wireless headphones
on June 13, 2011
Posted by: dhinchcliffe
So, I've long been wanting a good wireless headset that could connect to both my computer and office Blu-ray setup (40-inch Google TV in this case) at the same time. So far, this is the best set I've seen on the market, and while it's close to perfect it has a couple of minor issues that prevent me from giving it five stars.
- First, the PROS:
- Nicely built, super sleek, yet very comfortable and light, I could wear these for hours.
- Stylish charging station, headphones fit on them very elegantly.
- Useful lights in the front explaining the signal type (Dolby Digital, DTS, etc.)
- Good, clear sound with zero hiss whatsoever, which was essential for me.
- Clear, obvious right and left ear markers (in red), something more and more headphones are leaving out.
- CONS
- The base station wakes up automatically when you pick up the headset but the headphones do not, a big miss if you ask me, particularly since the station turns them off automatically when docking. Minor but asking me to turn it on manually each of the thousands of times I'll pick it up when it could do it automatically is a somewhat surprising oversight.
- The bass just seems to lack punch. The sales literature says there are huge drivers in the earpieces but they just don't deliver here until you hit too high a volume. Bass is still fairly good mind you, just not utterly crisp like Sennheiser wireless headsets.
- Buttons on the headphones, particularly the volume control, are very hard to use once the headset is on. There's a tiny bump next to the volume dial so your fingers can find it, but it's still very hard to change without taking off because it's so recessed.
If the latter three points had been addressed, I'd say this headset won't be beat for years, however as it is it's merely very, very good since the manual turn on and volume control are small, constant nags. Can't say much about the surround sound BTW, I just can't hear it myself.
Bottom line: Worth the investment unless you're waiting for absolute perfection.
What's great about it: Well-built, clear sounding, comfortable, ergonomic
What's not so great: Lacks punch, hard to feel buttons, no auto turn-on
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
The Best By Far
on August 28, 2013
Posted by: Ayersco
I purchase these in June of 2013. I've had them for two months and have nothing but great things to say about these headphones. I watch TV at night while my wife sleeps and these allow her undisturbed sleep while they are very comfortable for me to wear six to eight hours. They sound incredible, the volume is louder than I ever would listen to music or television. They were simple to install and I have NOT had any problems to date.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
7.1 FYI
on May 23, 2011
Posted by: BruceHam
To previous reviewer (Patatas): The Optical input will pass the older compressed DD-EX and DTS-ES 7.1 audio formats. It will not pass the new uncompressed Dolby TrueHD and DTS-HD Codec, HDMI is required for this. When using the optical connection, a Dolby TrueHD or DTS-HD source will be down-converted to regular DD or DTS.
What's great about it: N/A
What's not so great: N/A
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent for Hearing Impaired
on April 20, 2017
Posted by: Tuanayalcin1
Verified Purchase:Yes
I have tried so many other Wireless Surround Sound Headphones and all fail in comparison to the Sony 6500's. While other may boat about better overall sound quality they lack largely in volume. For those with hearing impairments these are the only brand and model that get loud enough to actually hear the TV.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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