epson.com Customer Reviews Collected from epson.com
Epson - WorkForce Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 1,891 reviews
5 Stars
1,029
4 Stars
412
3 Stars
149
2 Stars
94
1 Star
207
80%of customers recommend this product. 
(
1,514 out of 1,891
)
Customer Reviews for Epson - WorkForce Inkjet Multifunction Printer - Color - Plain Paper Print - Desktop
Customer Rating
3 out of 5
3
annoying
on August 26, 2015
Posted by: Tom
from Kittery, ME, USA
I have a full black ink cartridge in the printer and empty color cartridges. The printer demands to change the color cartridges, and all settings are on black print, and it does not allow me to black and white prints. I have a deadline and can't meet it because the stupid printer refuses service. I understand that Epson wants to sell cartridges, but I don't want and don't need the color cartridges at the moment - printer dead! I hate that way of doing business and once I'm annoyed, I'll never buy again from that company.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Don't buy
on November 2, 2015
Posted by: Axeman417
from La Mirada, CA, USA
Flimsy, not user friendly, cheap ink cartridges don't last very long.
Probably the worst printer I've ever had. I don't think I'll buy Epson again.
Classic example of "You get what you pay for".
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Wont print black ink anymore
on October 25, 2015
Posted by: Lee
from CT
I would never purchase anything from Epson again. Printer is terrible, only had a couple months and will not print black ink anymore. No fix for it.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Single worst printer I have ever experienced..
on May 11, 2015
Posted by: Falstaf4
from Raleigh NC
We just threw it on the top of the garbage heap after 3 weeks of use. Absolute trash. Incredibly slow. Difficult to change ink. Just constantly gave up.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Don't recommend
on October 21, 2014
Posted by: AKC
from Michigan, USA
I've had this printer for 1 year. Twice I've run into issues where the black ink does not print once I replace the Epson black ink cartridge. I followed the manual instructions "clean the print head" (never had to do this with prior printers). The first time this cleaning process did not appear to resolve the issue. However, the next day, I tried to print one last time...and the black ink was printing again. Months later, I've gone through the same process but the black ink still does not print. Time to replace a year old printer...but not with an Epson product.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Worst printer
on May 14, 2015
Posted by: Lori
from Philadelphia, PA, USA
Purchased this printer mostly for scanning thinking I could save money on cartridges (requires 4). However, the problems I have had trying to print card stock paper (had to literally feed one sheet at a time) has proven not worth the savings. This is by far the worst printer I have ever purchased. Repeated error messages indicating "out of paper" when there is paper (20lbs) in the feeder.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4 out of 5
4
on November 1, 2015
Posted by: shelby
from macomb mi
the machine woks well. my only problem is that the ink usage for black is high. doesn't matter if regular or xlg does not meet the numbers it shoud.
i have therefore gone to using off brand cartridges to get better economy.o
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Avoid this unit; the actual costs are very high
on January 13, 2016
Posted by: Fixster
from Edgewater, NJ
I purchased a 2540 over a year ago, i needed a simple all-in-one unit for a home office. Since then I have had almost nothing but trouble.
The unit uses ink like its water. I rarely print anything so whenever I try it will invariably come out looking terrible. I burn more ink and time with nozzle clean and other maintenance. Usually I end up trying to make everything blue instead of black.
The replacement cartridges are expensive, especially when you only get about 10 pages from a black cartridge.
I can go on with my complaints but I won't. At this point I can buy a whole new printer for the price of a large, black, replacement cartridge. That is what I will do when this ink runs out.
STAY AWAY.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
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