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Customer Reviews Collected from Samsung US |
Samsung - 13.3 Ativ Book 9 Plus Ultrabook - 8 GB Memory and 256 GB Solid State Drive - Ash Black
Average Customer Rating:
4.5
Rating breakdown 64 reviews
5 Stars
45
4 Stars
10
3 Stars
6
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
54 out of
59)
Customer Reviews for Samsung - 13.3 Ativ Book 9 Plus Ultrabook - 8 GB Memory and 256 GB Solid State Drive - Ash Black
Customer Rating
5
Awesome!
on January 18, 2015
Posted by: JMEL
from San Diego
Awesome laptop; portable, reliable, elegant design and the battery life is amazing.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Slow, hassel filled piece of junk!
on November 13, 2013
Posted by: GuineapigsRule
This machine is filled horrible problems. Scaling issues, lagging issues, bugs... Just a awful computer. Excellent display though...
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
slim and robust
on May 19, 2014
Posted by: Bexwith
from Worcester, MA, USA
Expertise:Intermediate
This laptop is the best I have used in the past 7 years. The slim design makes it easy to carry, the screen is very sharp and bright.
The video connections are micro so some adapters are necessary.
The touchpad needs adjustment when first used but then functions well.
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mr Juandom, Best Mle Laptop and Screen for Samsung very good
on May 30, 2014
Posted by: Juandom
from Arlington, TX, USA
Expertise:Expert
I'm Surgery MD but now retired (dob 1932) I using at Home &Office every things
Tablet Laptop & telescope in the LAB All Electronic for Samsung
Thanks
Tablet Laptop & telescope in the LAB All Electronic for Samsung
Thanks
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Most definitely not worth the price
on August 10, 2014
Posted by: SIGRID
Expertise:Intermediate
This laptop is average at best.
I've had issues with it continuously since I purchased in a bit over a month ago.
Lets start with the major problems with this laptop
a) The mousepad is terrible beyond words. It seems to not respond to movements by the left hand, a big problem for someone left handed like me. Secondly it is difficult and hard to click, you often have to click 2-3 times before it actually responds. At the same time the movement of the mouse is too light, meaning you always have a problem for example highlighting a section of text. The hardness of the clicks makes your fingers hurt after an hour of use. Very uncomfortable. I thought perhaps it was just an issue of getting used to it but after 6 weeks it seems this is not an adjustment issue. Friends who have borrowed the computer tell me how annoying it is so i know it is not just me. I dont know how I will stand having to actually work on this laptop and write longer reports etc.
b) the Wifi has a very weak ability to connect. Continuous problem is that it will not connect to Wifi and have a problem every other day. Other devices will connect fine, just this laptop having issues. I have had to reinstall windows to make it connect to a wifi.
c) Programs dont run as they should. Chrome takes up to 30 min to start up, when it tries to install updates it will stall and freeze. I dont see the point of having a super fast computer if it takes for ever for programs to start up.
d) today the laptop randomly started playing loud piano music. In task manager no programs could be seen to be running. Utterly strange. Had to turn off the computer to make it stop.
e) sometimes the laptop wont turn on despite being charged. Then I just have to leave it for a while and come back later and hope it will react.
f) runs on windows 8....need I say more?
g) over to minor issues: the material the laptop is made of makes it super smooth. So smooth you cant have it on your lap as it will just slide right off you. Want to use it while working on an airplane? Forget it. This is so stupid.
h) this might be a windows 8 issue but the scaling of everything is terrible. EVERYTHING is displayed extremely tiny, so tiny it is a challenge to change the scaling. It's just annoying beyond belief.
a) The mousepad is terrible beyond words. It seems to not respond to movements by the left hand, a big problem for someone left handed like me. Secondly it is difficult and hard to click, you often have to click 2-3 times before it actually responds. At the same time the movement of the mouse is too light, meaning you always have a problem for example highlighting a section of text. The hardness of the clicks makes your fingers hurt after an hour of use. Very uncomfortable. I thought perhaps it was just an issue of getting used to it but after 6 weeks it seems this is not an adjustment issue. Friends who have borrowed the computer tell me how annoying it is so i know it is not just me. I dont know how I will stand having to actually work on this laptop and write longer reports etc.
b) the Wifi has a very weak ability to connect. Continuous problem is that it will not connect to Wifi and have a problem every other day. Other devices will connect fine, just this laptop having issues. I have had to reinstall windows to make it connect to a wifi.
c) Programs dont run as they should. Chrome takes up to 30 min to start up, when it tries to install updates it will stall and freeze. I dont see the point of having a super fast computer if it takes for ever for programs to start up.
d) today the laptop randomly started playing loud piano music. In task manager no programs could be seen to be running. Utterly strange. Had to turn off the computer to make it stop.
e) sometimes the laptop wont turn on despite being charged. Then I just have to leave it for a while and come back later and hope it will react.
f) runs on windows 8....need I say more?
g) over to minor issues: the material the laptop is made of makes it super smooth. So smooth you cant have it on your lap as it will just slide right off you. Want to use it while working on an airplane? Forget it. This is so stupid.
h) this might be a windows 8 issue but the scaling of everything is terrible. EVERYTHING is displayed extremely tiny, so tiny it is a challenge to change the scaling. It's just annoying beyond belief.
Positive:
the customer service live chat is very nice and useful. I would know because i have to contact them every other day to help me get this thing to work.
the customer service live chat is very nice and useful. I would know because i have to contact them every other day to help me get this thing to work.
I just really really regret buying this, you can probably get something just as average for half the price.
Pros: Built-in speakers
Cons: Poor quality, Did not meet expectations, mousepad is terrible, ability to connect to wifi is terrible, material is so smooth it slides off your laptop
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent for ever
on September 11, 2013
Posted by: saishop
Slick design and excellent screen resolution . and performance is good.
Audio is also good performance and more were light weight.
Audio is also good performance and more were light weight.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved it
on September 4, 2014
Posted by: Ulava
from Collierville, TN, USA
Expertise:Expert
I purchased last week and I liked it. Also this is cool item
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good laptop! BUT
on November 12, 2014
Posted by: Captfisk
After connecting to my office server using Remote Desktop the menus and the icons are impossible to read. Tried a different resolution didn't work spent hours with online chat found that kind of useless, tried different browsers and that doesn't work either. I also have an application I remotely login to set heating and light control and can't read the menu or icons because everything is sooo small.
Cons: dissapointed
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US