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Customer Reviews Collected from Samsung US |
Samsung - 19.7 Cu. Ft. French Door Refrigerator - Black
Average Customer Rating:
3.8
Rating breakdown 33 reviews
5 Stars
15
4 Stars
8
3 Stars
1
2 Stars
5
1 Star
4
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - 19.7 Cu. Ft. French Door Refrigerator - Black
Customer Rating
4
Best suited for one or two adults
on June 18, 2011
Posted by: KidKaos
from Washington DC
Expertise:Intermediate
This was the perfect refrigerator for my wife and I.
The bottom freezer is simply huge and contains the cool very well. Open the freezer with your shoes off and what you will notice is very little change in temperature on your feet. That means less cold air that you paid to make is spilling out of your freezer onto the floor.
Equally because you only have to open half the refrigerator front at time you again are helping to keep some of the cool in and saving yourself some bucks.
Equally because you only have to open half the refrigerator front at time you again are helping to keep some of the cool in and saving yourself some bucks.
Its basically all you would expect it to be from a fridge/freezer. Does everything you expect it to and does it extremely quietly. We have had it for 6 months now and I can say I do not have a single complaint.
It feels very solid and the doors and freezer drawer close with a solid locking feel. If you do fail to close either a dinging alarm will sound to remind you. Mildly annoying while loading the shopping in and I would have added a temporary off button that suspended the alarm for about 15 minutes.
My overall satisfaction is very high and I would highly recommend it to anyone. However only if they were just two or less adults using it.
Its just my wife and I using this fridge and I would not recommend it to a family with children for several reasons. First the bottom freezer will allow them access to the frozen fun of ice cream and popsicles that parents may want to control better. Second the fridge n top means that shorter kids will have to reach up for just about everything in the fridge. Many things like juice are in large and heavy bottles so that might pose a safety issue. Last and related the door shelves are not very deep and although I have not tried I think a gallon of milk might not fit in them. Even if it did it would be hard to get it in and out.
So families are out for this one but the single person or couple are perfectly suited for its energy efficiency and very contemporary looks.
Pros: energy efficient, great looks, very quiet
Cons: not suited for families
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design and features
on March 21, 2011
Posted by: MI0874
from Michigan
Expertise:Expert
I can't believe anyone would want or select any other design in a refrigerator - no bending down every time you want to grab something or to try and find items you can't see since they are now all at eye level, large spacious glass shelving (my last refrigerator had wire racks), beautiful LED lighting. The black color enhanced the look of my entire kitchen. I've read reviews where some people are unhappy with the inability to adjust shelf or compartment size, but there are comparable units (although a little higher price) with those options if that's what you want. The freezer space is huge and I like the two-drawer design so you can separate certain items (i.e., ice cream vs. frozen meat, etc). Digital display very easy to work with and operate.
Pros: Bright display, Inexpensive, Realistic color, ergonomic, designed realistically
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
PPD (Pretty Poor Design) Shelves and Ice Maker
on July 28, 2011
Posted by: Grummpy
from West Chester, PA
Shelves not fully adjustable, have hard time putting plastic milk bottles, fruit juice bottles, etc. have to tilt at an angle square to the shelf to get them in then have about an 8th inch clearance. Ice maker has its flaws. Broke in less than a month when the "sensor unit" fell apart. Service tech said this happens when you open the freezer door while the unit is dumping ice or doing a scan of the level of ice in the bin. The tech replaced the Ice make in about 15 minutes and showed me how to put the cover plate for the ice maker back on since that has popped off numerous times from getting hung up on the ice and bin. You would think that they could rig up a switch (to the freezer light) that senses when the freezer drawer is opening and would halt any dump or sweep.
We bought the unit since it has no through the door water and Ice which provides more storage space in the refrigerator section.
We bought the unit since it has no through the door water and Ice which provides more storage space in the refrigerator section.
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
this refrig is fun!
on October 31, 2010
Posted by: Pegge
from Hudson River, New York
This makes food look good with the LED lights. And you can see all that you have. No more bending with freezer on bottom. sometimes the left door sticks open but great to have choice or open it wide with both doors. Only complaint is that handles show finger marks, the bottom shelf is only 9 1/2 inches high so can't put much there so a split shelf would be desirable and you need to adjust on- door shelving to hold those big beverage bottles we buy.
Pros: Bright display
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
water under drawers
on January 8, 2013
Posted by: Rchee
At 11 months water pooled under the produce drawers. The frig being under warranty, Samsung replaced a sensor and thawed out the drain tube. It worked ok for about five months and now the same thing is happening. I don't believe this is a part failure but a design flaw. The shelf spacing is another flaw, for it is impossible to set the shelves to accommodate gallon milk jugs or large soda bottles. I would not recommend this product because of the problems encountered using it.
Cons: Did not meet expectations, for the price it should come with a five year warr
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!
on January 30, 2011
Posted by: onehotz
from Mulberry, IN
Expertise:Intermediate
I love this refrigerator. We went from a tiny regular refrigerator to this one. Our space was limited and it barely fit in the space. I think it is very spacious even though it is the smaller unit. I can only imagine what you can fit in the larger ones.
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
happy customer
on August 2, 2011
Posted by: thriftygirl
from michigan
Expertise:Beginner
i love this fridge. My old side by side died and I needed to research and buy a fridge fast. The french door refrigerator appealed to me because of the bigger freezer area and wider fridge area. The automatic icemaker works perfectly and the fridge is so quiet it makes me think its not on. The digital temperature settings are wonderful. I really like the freezer on the bottom and the ez open handle makes it a breeze. The things i am not happy about are minor. The shelves in the fridge don't accomodate a lot of tall items and the lighting is a little creepy. I had only 33 width to work with so this fridge worked out perfectly. I hope it lasts a long time because i love it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DESIGN
on February 14, 2012
Posted by: TIPR
I WISH THE SHELVING COULD BE MOVED AROUND A LITTLE MORE. IN ORDER TO PUT A GALLON OF MILK ON THE LOWER SHELF WHICH MAKES THE SHELF ABOVE IT HAVE VERY LIMITED SPACE.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US