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Customer Reviews Collected from Samsung US |
Samsung - 19.7 Cu. Ft. French Door Refrigerator - Black
Average Customer Rating:
3.8
Rating breakdown 33 reviews
5 Stars
15
4 Stars
8
3 Stars
1
2 Stars
5
1 Star
4
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - 19.7 Cu. Ft. French Door Refrigerator - Black
Customer Rating
5
Best Value
on May 12, 2012
Posted by: Red05
from Texas
Expertise:Intermediate
This was the best purchase I have made on a fridge. The price, features, and quality are outstanding. The only knock on the fridge is that the ice maker is a little loud at times.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Design is poor
on January 28, 2012
Posted by: tqkia
I absolutely hate the design of this refridgerator. I've owned it for 2+ years and have moaned and complained about the space restraints. Today after trying to cram my groceries into the space, I felt compelled to share. The trouble is you can't logically rearrange the shelving so that items such as juice containers, salad dressings, etc will fit on the top shelf. With the meat drawer on the second shelf it leaves very little space for those items. Oh, sure I could put juice on the door, but then where would I put my milk, my soda and other items that we drink. I have tried several times to rearrange items to a system that seems to make sense, to no avail. I am extremely dissasisfied with this purchase and would suggest anyone looking to by a new appliance to take grocery items with you to the store to see if they fit....ugh!
Cons: Poor quality, Did not meet expectations, space
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
on March 6, 2012
Posted by: falconyui
from Home
Expertise:Beginner
I only had 1 issue. The ice maker would not turn on. I went on the website to get warranty service, They were very quick to respond and it was fixed rather quickly. I'm impressed. It is working well now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Refrigerator
on April 8, 2012
Posted by: BearDown
from Carlinville,IL
Expertise:Intermediate
I am very happy with this purchase the price was reasonable and the quality is great.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is really quiet and efficient.
on May 27, 2012
Posted by: hhenry1130
Expertise:Intermediate
Overall this is a great refrigerator. It keeps coldness to desired specifications in both the upper section and the bottom freezer. The vegetable and meat drawers do a nice job of controling humidity. The freezer compartment is very accessible and holds everything we need to keep there. It is quiet, efficient and a very good looking product.
Pros: well lit in both sections, platinum color leaves no fingerprints, easy to keep clean inside and outside, ftis into tight kitchen spaces, holds plenty for a small family
Cons: does not hold a gallon container, shelves are not flexible in settings, hard to accommodate tall bottles, limited adjustibility for door shelves
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Be Gentle, I am fragile!
on September 8, 2012
Posted by: Squash
from Berea, KY
Expertise:Intermediate
If you want this refrigerator to last be gentle and we have been. The black paint on the door handles chip off and it's silver underneath. First covered with black marker then made black covers for the handles. The french doors open back too far and feel like they may not last long. The shelves don't adjust well for milk, juice etc. and they don't hold much weight. Should have a middle support in the back or better shelving material. So far mine still looks great and is running but the entire product is cheaply made. We don't like anyone touching the fragile thing in fear it may get broken or chipped. These days I guess it is an average cheaply made appliance that is only suppose to last about 7 years. I never used to buy extended warranties but I did this time.
Pros: Bright display, Realistic color
Cons: Poor quality, Did not meet expectations, door handles chip, shelving cheap
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for the money.
on February 2, 2013
Posted by: CoolHand58
Had this fridge for around a year now. So far no complaints. Plenty of room for this family of 4.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flaking Paint and Poorly Designed Ice Machine/Bin
on February 10, 2013
Posted by: Robyn0731
from Topsham, ME
I purchased this refrigerator 3 months ago. I noticed the black paint chipping off the door handles the first week. I was covering it up with my daughter's black nail polish but finally called Samsung who is sending me new handles. I thought this was a fluke but after reading other reviews here I see that it is not. Customer service was very good to deal with over the phone.
All the reviewers here seem to have the same problem with not enough space for taller items like milk and wine. Ditto
Lastly, and my biggest complaint about this appliance, is the ice machine. Not only is it very noisy (which I can deal with) but when I open the freezer the ice falls out the back of the draw and then out onto my floor - every time! This happens even when the bin is not full. Really? Like no design genius saw this problem before the fridge went into production.
Cons: Did not meet expectations, flaking paint, poorly designed ice machine/bin, no place to put taller items
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US